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Best Western Plus Grosvenor Airport Hotel

2,112 reviews
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Traveller (169)
Room & Suite (193)
Dining (35)
Overview
  • Excellent36%
  • Very good41%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“best westerns”(22 reviews)
“san francisco”(153 reviews)
“breakfast buffet”(43 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Grosvenor Airport Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,112)Write a Review
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1 - 5 of 1,941 reviews
Reviewed 3 days ago

The staff was very nice. The rooms, however, were not. My room and another one I checked smelled musty and old. The rooms were badly outdated to the point of being uncomfortable. After one night of a four night stay, I checked out and moved...More

Thank Behr_LA
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 2 days ago

Hello again, and thanks for taking the time to post on this site as well. I am glad you received my email. As I mentioned, every single room in our hotel has been upgraded including custom-made furniture, drapes, art work, lighting package, new carpets and...More

Hotel's Favourite
Reviewed 28 December 2017

traveling with the family is a challenge at times and this place is amazing. They are so accommodating and they go out of their way to ensure your full comfort. The morning meal is great and the bar lounge is very nice for a evening...More

Review collected in partnership with Best Western
Thank AuntieMame10
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 29 December 2017

Thank you very much for your great feedback and for staying with us, I am happy you and your family enjoyed it. We hope to see you again soon! Happy New Year! Jim McGuire, GM

Reviewed 1 week ago

Being near the SF Airport, this a great place for a business traveller that doesn't want to fight traffic in and out of SF city centre. The rooms are comfortable although I found the switch for the toilet, which is a timer, a bit strange....More

Thank Hsien Hui T
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 1 week ago

Hello Hsien and thank you so much for your nice comments on your recent stay at out hotel. We appreciate your feedback and hope to see you again soon. Jim McGuire, General Manager

Reviewed 2 weeks ago

The good news is that while this is an older building, it is in good shape with clean rooms. The on site restaurant with a basic menu is reasonably priced for an airport hotel and the wifi works well. The not so good news is...More

Thank james2n
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 2 weeks ago

Thanks for your feedback, James. Sorry if the outside noises disturbed you. We hope to see you again. Jim McGuire, GM

Reviewed 3 weeks ago

I really like this hotel; I always book a night away from home once a month and always check this hotel first. This is super, super annoying that I have to write more, as I don’t have more to say!!! Goodbye

Review collected in partnership with Best Western
Thank Beatriz D
Response from GeneralManager650, General Manager at Best Western Plus Grosvenor Airport HotelResponded 2 weeks ago

Beatriz, thanks so much for your great comments on our hotel and your recent stay! Sorry that you have to use up a lot of characters, we don't have control over that. Please come back again soon! Jim McGuire, GM

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$ 118 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 118 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (169)
Room & Suite (193)
Dining (35)
Pool & Beach (2)
Amenities (18)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
BrianandGill
8 October 2017|
AnswerShow all 4 answers
Response from Andy C | Reviewed this property |
The gluten free items I saw on the breakfast buffet included rice, fruit, yogurt and oatmeal. It was quite substantial.
2
Votes
Irene N
23 April 2017|
AnswerShow all 7 answers
Response from GeneralManager650 | Property representative |
No, I'm sorry we do not have a hot tub.
0
Votes
debby h
13 March 2017|
AnswerShow all 6 answers
Response from GeneralManager650 | Property representative |
Hello - thanks for your question. The closest BART station is actually located inside the International Terminal at SFO. We have complimentary airport shuttle running every 30 minutes that will take you to the hotel /SFO... More
0
Votes
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Room Tips
"If you're picky, choose another place."
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"Try the bay facing rooms at the airport Hilton if it's in your budget range"
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"Any room has a good view. If you travel with family ask for the suite. Its worth the additional cost."
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"Views are equal on both sides. Ask for a room with a an extra sofa-bed.You have a lot more space."
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