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BEST WESTERN PLUS Grosvenor Airport Hotel

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BEST WESTERN PLUS Grosvenor Airport Hotel
BEST WESTERN PLUS Grosvenor Airport Hotel
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1,846 Reviews from our TripAdvisor Community

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Showing 1,699: English reviews
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Los Angeles, United States
Reviewed yesterday NEW

Staff was helpful and friendly. Room was clean and nice size for a king room. Close to airport. easy access to freeway. Several options for restaurants nearby. Costco and Costco gas within 1 mile. Great for couple, family, and business trips.

Review collected in partnership with Best Western
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Helpful?
Thank B5827FEruths
Lakeway, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 26 January 2017

We stayed two nights at this BW while traveling in California and flying out of SFO. This was an above average Best Western Plus Hotel. First check in was quick, friendly and helpful. Room was clean and comfortable. Bath was small but for two people not uncomfortable. This hotel has a full restaurant with a lounge and full bar area....

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Helpful?
1Thank trip14
About Hotel's Favourite Review
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello trip14 and thank you very much for your great review on your recent stay at our hotel! I am glad you took advantage of our great breakfast and shuttle services! We look forward to your next visit when you are flying in/out of SFO! We appreciate your feedback! Jim McGuire, General Manager

beautifil kauai
Reviewed 2 days ago NEW

Check in was a breeze, rooms were quite spacious even w two double beds. We stayed for one night in our way home. Hotel was mostly quiet from airport or street sounds. The dinner we had at the restaurant was quite good. I had the green herb salmon and hub had tbe pasta carbonara. Shuttle service is great. Recommended!

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Helpful?
Thank onesushigirl
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thank you very much for your nice review of our hotel and restaurant. We are very happy you enjoyed it. Please come back again soon! Jim McGuire, General Manager

Prague, Czech Republic
Reviewed 2 days ago NEW

We liked our 3-day stay at the Grosvenor hotel. We rented a car, so we didn't mind a drive into the city. It's close to a few restaurants (even a McDonalds, right across the street). It's very close to the airport. The rooms on higher parts of the hotel have been recently updated, but the "old ones" still very comfortable....

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Helpful?
Thank TomasJanik
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Tomas and thanks so much for your very nice review on our hotel, service and breakfast! Our occupancy has been very strong, so I do apologize for any issues with parking. We appreciate your feedback and look forward to your next visit! Jim McGuire, General Manager

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 5 days ago NEW

This hotel was very clean , shuttle to take you to and from the airport with an early morning breakfast brown bag to take with you in case you dont have time to eat before your flight. They also have a great park n fly program. For my business trip it was perfect and Best Western Hotels are always accommodating.

Review collected in partnership with Best Western
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Thank A TripAdvisor Member
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thanks so much for supporting our brand and staying with us! We really appreciate your positive feedback. Jim McGuire, General Manager

Portland, United States
Reviewed 6 days ago NEW

I had a comfortable room, especially appreciated that the window opened for fresh air. Location is close to SFO; not an easy area to walk to/from any restaurants or local businesses. Shuttle service to SFO was easy. Breakfast was good, basic. Friendly staff in the bar.

Review collected in partnership with Best Western
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Helpful?
Thank 482caroleh
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thanks a lot for your comments - we are happy you enjoyed our staff and service! Please come back again soon! Jim McGuire, GM

Kailua, Hawaii, United States
Reviewed 1 week ago

I usually try to stay at a Best Western airport hotel when I travel and I found the Best Western Plus Grosvenor Airport Hotel the best I have ever been in. Very luxurious and a great value for the money.

Review collected in partnership with Best Western
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Helpful?
Thank annakR7350AH
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Anna, thank you very much for your great comments! We really appreciate it, please come back soon! Jim McGuire, General Manager

Gilbert, Arizona
Reviewed 1 week ago

Not great not bad just ehhhh...nice appearance but many things were broken and not updated. No bellman before 8am (sees odd to me)...The rooms were fine but lacking any special touch. The hotel is on my list of using again.

Review collected in partnership with Best Western
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Helpful?
Thank Y6866RWamandac
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you for your comments. We appreciate your feedback. We are doing more upgrades to our guest rooms this year, so please come back and check them out. Also, please note that there is always staff available for luggage assistance. Jim McGuire, General Manager

Palo Alto, California
Reviewed 1 week ago

This is a middle-of-the-road hotel. We had to wait 30 minutes to check in because there were 6 couples in front of us, and only one person working. The coffee maker in the room was missing a piece, so it didn't work, and the t.v. stand had broken, so the t.v. was flopped downward and at an angle. The reception...

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Helpful?
Thank sftraveler99
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello sftraveler and thank you for your comments. I am a little confused, however, only because we are always staffed at the front desk with at least 2 clerks plus a manager. Also, we do not have TV stands - they hang from the wall and all of our beds are brand new. I apologize for any inconvenience and hope...

Pleasanton, California
Reviewed 1 week ago

Had a great experience. Great service. Free breakfast. Friendly staff. Would come back. The only thing was one of the elevator was not operational. But overall great service. Breakfast buffet was great.

Review collected in partnership with Best Western
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Helpful?
Thank gracet392
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thanks Grace, we appreciate your feedback. Yes, we are upgrading our elevators, but we still have 2 operating. Sorry for any inconvenience. Jim McGuire, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Region: United States > California > South San Francisco
Price Range: ₹ 7,882 - ₹ 18,174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline, Best Western and Cheap Tickets so you can book your BEST WESTERN PLUS Grosvenor Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Green Hotel in South San Francisco
#3 Business Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and other travellers.
11 questions
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Questions? Get answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport/street noise is heard throughout... turns into white noise after a while.”
 of 5 bubbles Krissy_hicks, 2 Mar 2017 | Read review
“Pay a small premium to ensure a room on the Grosvenor level.”
 of 5 bubbles kth0mps, 1 Mar 2017 | Read review
“Book a room on the top floors. They have been renovated”
 of 5 bubbles 367Tracy, 21 Feb 2017 | Read review
“In the flight path of SFO, try for a room on the backside of the hotel.”
 of 5 bubbles christopherr606, 14 Feb 2017 | Read review
“I have no comments on giving tips on choosing a good room!”
 of 5 bubbles cmelelina, 13 Feb 2017 | Read review
5 of 5