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Embassy Suites by Hilton Hotel Monterey Bay - Seaside

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Embassy Suites by Hilton Hotel Monterey Bay - Seaside
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1,664 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Monterey Bay - Seaside
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Showing 1,627: English reviews
Ireland
Reviewed 1 week ago via mobile

We booked knowing refurbishment ongoing but not aware of how MAJOR it is. On our entire stay water outage everyday either 10am-5pm or 11am-3pm, parking fee was waived on account of this. The first day it was extremely dusty, subsequent day's dust not as bad. Do not stay here if you have a dust allergy. Rooms are spacious with lovely...

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Helpful?
2Thank YvetteOB
DC
Reviewed 1 week ago

We were here for a meeting this week. Most of the hotel is in shambles as they are undergoing a renovation and they actually TURNED THE WATER OFF for 4-5 hours most days (how is this legal???). Noise, dirt, dust and the rooms that are available are dank and smelly. The staff tried to be helpful but this hotel never...

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Helpful?
Thank pumpkincustard
San Francisco, California
Reviewed 1 week ago

I knew in advance that I was going to stay during hotel construction, which was not a problem for me. The real problem was once I got there I was notified that there was no water from 10am-5pm. I would've highly appreciated if I was informed of this prior to my stay here since we were traveling for far. I...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 869daisyc
Virginia Beach, Virginia
Reviewed 1 week ago

Caveat here, rating this hotel knowing that our stay occurred during a huge renovation they are undergoing. The renovation was addressed directly upon check-in. Hours for construction and any potential impacts to our stay were communicated immediately. Staff was completely transparent - great customer service. Our floor had not been touched yet, so the room definitely showed it's age -...

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Thank sfox517
A TripAdvisor Member
Level Contributor
13 reviews
6 hotel reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

We knew the hotel was under construction but we decided to stay nevertheless. The hotel is in a great location and appeared online to have spacious rooms, particularly for our family of four. When the remodel is done, I think it will be very nice. But there is no excuse for the check-in nightmare we experienced that resulted in us...

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Helpful?
Thank A TripAdvisor Member
Barrie, Canada
Reviewed 2 weeks ago

Disappointing location, not close to anything including restaurants other then one behind hotel. About 10 minute drive to aquarium and other major attractions. Hotel was undergoing renovations which was inconvenient, with not all elevators working and water shutoff. Evening reception was nice with free drinks and snacks. Bedding was really comfy!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank STurpin
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this review

Dear S Turpin, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with our location. We are very focused on minimizing negative experiences from our renovation. It is great to read that you enjoyed our Evening Reception and our comfortable...

California
Reviewed 2 weeks ago

Yes, we were warned the hotel is under remodel, but what does that really mean? In this case, several floors are covered in plastic, the eating area has false construction walls surrounding the area. Didn't notice any noise,saw a few workers...reminds me of your own home remodel, just on a larger scale. Not sure if it was worth $200 a...

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Helpful?
Thank sacramentomom61
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this review

Dear Sacramentomom61, Thank you for submitting your detailed review of the property, especially with regards to your experience with our renovation of our hotel. Feedback such as this is valued and will be taken into consideration, as we are always striving to maintain a high level of excellence. We appreciate and thank you for your loyalty to Hilton and we...

Ventura
Reviewed 2 weeks ago

We went with a group of 5th grade students and moms. The stay was wonderful and staff was very helpful. I would definitely recommend this hotel to friends and family. One thing I have seen at other Embassy's that would have been nice is a hot appetizer for the evening reception. They were remodeling while we were there but it...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Debi A
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this review

Dear Debi A., Thank you very much for submitting a guest review. Our team strives to ensure that every guest is cared for, valued, and respected. We are thrilled that you and the 5th graders enjoyed the service and accommodations. Greta to hear the renovation work did not disrupt the group. We hope that you will continue to stay with...

Hawthorne, United States
Reviewed 2 weeks ago

Completely substandard. Hilton Embassy Suites is concerned with making money rather providing quality service. If negative ratings were an option (versus a 10-1 option), this hotel would easily receive them.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank H2261TPdaniela
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this review

Dear H2261TPdaniela, Thank you for taking the time to post comments about your recent stay with us. We take all feedback very seriously as we are constantly looking for ways to improve our operation. We are extremely sorry to hear that you had a negative experience. It is our goal to provide excellent service to all of our guests and...

Salt Lake City, United States
Reviewed 2 weeks ago

I stayed at this hotel from April 7-10. I did the on line check-in with digital key for #2015. Reception changed that to 2016 stating that I would be in a newly renovated room. Room didn't look bad, but following problems emerged: (1) only one elevator was working; (2) nails on the carpet (I showed one about an inch and...

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Helpful?
1Thank Ravi P
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this review

Dear Ravi P., The experience, as you described it, is certainly not the way we want our guests to spend time with us. We sincerely regret any inconvenience you may have gone through. It is always our intention to resolve issues immediately. It would have been our pleasure to address your concerns while at the hotel to ensure the pleasant...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Scenically located just two blocks from the beachfront in stunning Seaside, California, this Embassy Suites Monterey Bay – Seaside hotel offers spectacular bay views as well as fine accommodation options. Choose from an array of attractions on the doorstop of this stunning hotel; from hiking and butterfly watching to kayaking or surfing, you need never have a dull moment when you join us in Monterey Bay. Guests of this Monterey Bay - Seaside hotel choose from 225 stylish hotel suites, each offering a range of modern amenities such as high-speed wireless internet access, two remote control televisions and a wet bar. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Monterey Bay - Seaside

Address: 1441 Canyon Del Rey Blvd, Seaside, CA 93955-4729
Region: United States > California > Monterey County > Seaside
Price Range: ₹ 12,585 - ₹ 27,674 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Monterey Bay - Seaside 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Embassy Suites Seaside
Seaside Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Monterey Bay - Seaside staff and other travellers.
15 questions
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Questions? Get answers from Embassy Suites by Hilton Hotel Monterey Bay - Seaside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask in advance what part of the hotel is undergoing the remodel, looks as if they are working in sections.”
sacramentomom61, 13 Apr 2017 | Read review
“Deceptive pricing. Hotel may charge 189 one day and 260 a few days later. Access to the highway is excellent.”
879ravip, 10 Apr 2017 | Read review
“Do not pay extra for a bay view room, not worth the price.”
ArtP114, 3 Apr 2017 | Read review
“harbor view room on a higher floor is great.”
patrickgT8028IS, 2 Apr 2017 | Read review
“Upper floor rooms will likely be the most quiet. Families with children tended to be noisy in the lobby area during the days I was there.”
213AmyM, 26 Mar 2017 | Read review
5 of 5