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Casa Madrona Hotel and Spa

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Traveller (261)
Room & Suite (204)
Dining (4)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Perched hillside overlooking a breathtaking seaside bay-view in the charming city of Sausalito, Casa Madrona provides a transformative and serene retreat for travelers from around the world. More than 125 years after its inception, the timeless and beloved icon continues to express an innate sense of style, seamlessly blending innovation with tradition and offering a genuine luxury escape just minutes from San Francisco's Golden Gate Bridge. In 2014, the property underwent a multimillion-dollar renovation that brought a renewed energy to the guest rooms, cottages, meeting space and the extraordinary 11-room Mansion, including the property's signature 5,000 square-foot master residence, The Alexandrite Suite.
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Property amenities
Spa
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Marina View
HOTEL CLASS
Hotel links
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Hotel packages

Location

Full view
92Great for walkers
Grade: 92 out of 100
38Restaurantswithin 0.5 km
48Attractionswithin 0.5 km
1,458Reviews
381Photos
14Q+A
100Room tips
Traveller rating
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  • 141
  • 62
  • 43
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Popular mentions
I stayed there when there was the big storm Nadia. the faulty terrace door was blown open in the middle of the night and it took me and the hotel staff over 2 hours, using trash bag to hold the doors from being blown open again. Either front staff didn't relate the issue, or
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Review collected in partnership with this hotel
Considering that Sausalito is expensive overall, Casa Madrona is an excellent choice to stay. I loved my big and nicely decorated room with view to the harbor. Staff was nice and it is located in the best street of the town.
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Review collected in partnership with this hotel
This is probably one of the best hotel in Sausalito. Located right at the famous harbor where you can take the ferry to San Francisco, the hotel is within walking distances to all shopping and restaurant the area can offer. Better yet, right at the hotel, there is a Poggio
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Response from PatriciaC8946, Manager at Casa Madrona Hotel and Spa
Responded 8 Jan 2019
Thank you Nathantran for the nice review of your visit to us at Casa Madrona. We are all happy to see that not only our rooms were to your liking but also that our centralized location made for the perfect getaway from the city. We look forward to serving you again on your next trip away. Best, Patricia
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We had such a great experience at Casa Madrona for an intimate New Years Eve Celebration. It was a perfect getaway from our home in San Francisco. Spectacular views and dinner at Poggio was a perfect way to usher in The new year. A very special thanks to Mayra, Veronica and
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Response from PatriciaC8946, Manager at Casa Madrona Hotel and Spa
Responded 8 Jan 2019
Thank you 283garye for the fantastic 5-star review! We're so happy to see that Mayra, Veronica and Kaela took great care of you during your visit to ring in the new year. We look forward to serving you again soon! Best, Patricia
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My office is based nearby and I stayed here one night for work. While the room was nice, clean and spacious. The bed was unfortunately very uncomfortable and for this price point there is absolutely no customer service. My company has a corporate rate (a small, 10% discount I
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Response from PatriciaC8946, Manager at Casa Madrona Hotel and Spa
Responded 21 Dec 2018
Dear jadoyle12, Thank you for your detailed feedback in regards to your reservation. We do pride ourselves on being proactive and giving assistance to those that ask for it, my deepest apologies as it looks like we let you down along the way. Please feel free to reach out to me directly at the hotel as I do want to ensure that this is taken care of for you and that we get to the bottom of the communication and where that fell off. Again, my sincerest apologies. Best, Patricia
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Harbour Kings have great views. Keep in mind that that part of the hotel is rather disrupted by building work at the moment and there are no communal lounges, etc. You may wish to check with the hotel about what state it is likely to be in for when you intend to stay. Parking for cars opposite is $25/day (valet is $30) or c.$1.50/hour on the meters (free from 6pm until 9am the following day).
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Greetings Dennis, Thank you for reaching out to us via TripAdvisor. We are still undergoing some exciting enhancements. Our courtyard and lobby are areas of minimal impact to our guests. I can assure you that heavy noise and demolition is behind us. I would highly recommend a room in our our Hillside accommodation or our Mansion. We look forward to the chance to welcome you to our beautiful property.
1 vote
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Hi Larry K, thank you for your question. We are currently in the process of enhancing our Courtyard area therefore we do not have any pictures at this time. Our Courtyard accommodations are located in our Contemporary side of our property located above Poggio Restaurant and is the beige colored building in the photos. The room on that side were just updated 2 months ago. Thank you again and we hope we have a chance to welcome you soon!
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Greetings Trent P, thank you for your question. Our property only offers Valet parking with in/out privileges and 24 hour access to your car. There is a pay lot directly across the street for $25.00 from 8pm to 10pm or $2.00 per hour. This option does not give you in/out privileges and is a city run parking lot. There is metered street parking that is free from 6pm to 9am daily. Thank you and please feel free to contact us directly should you need further assistance.
1 vote
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Hello Marisa A, thank you for reaching out to us via TripAdvisor. Yes to both of your questions. Each of our cottaged are unique and we do have cottages with both a tub and a fireplace. Our reservations department will be happy to arrange your requests when booking. Please feel free to contact me personally for reservations or further assistance. Sincerely, Mac Goodhart, Hotel Manager 415-332-0502
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123
"don't stay here"
"3rd & 4rd floors will give you a much better view"
"Hillside Cottage, but nor Room Nr. 200"
"We originally asked for an extra bed, but it would have taken up too much space in our deluxe room."
"I'd stay away - they are not honest."
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PRICE RANGE
US$ 300 - US$ 753 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa madrona hotel sausalitocasa madrona sausalitohotel casa madrona
LOCATION
United StatesCaliforniaSausalito
NUMBER OF ROOMS
64
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