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BEST WESTERN PLUS Wine Country Inn & Suites

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1 room 2 adults 0 children
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BEST WESTERN PLUS Wine Country Inn & Suites
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426 Reviews from our TripAdvisor Community

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Showing 417: English reviews
Apple Valley, United States
Reviewed 18 April 2016

The only problem we encountered was the Oder in the room. It smelled stale or as if some one had smoked in the room. Other than that, great location, great price and the bed was extremely comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank Marie S
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thank you for your kind words and for taking the time to write a review. We look forward to seeing you again next time you are in our area.

Lodi, United States
Reviewed 28 March 2016

The property was dirty with very uncomfortable bed. I would not recommend staying at this Best Western. The only plus would be its easy access to the freeway. The property was pretty much empty but they put someone right above us, very noisey.

Review collected in partnership with Best Western
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2Thank Gregory S
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thank you for sharing your thoughts. Our mattress replacements will be completed by the end of this month. I'm sorry you found our previous sets not to your liking. I apologize that you found the guests above you noisy. We are often busier than it appears as we have twice as many parking spaces as we do rooms. Thank you...

El Cerrito, United States
Reviewed 25 March 2016

I have stayed at Best Westerns in CA and AZ and have always experienced clean and modern facilities. I was disappointed by this Best Western. The exterior was run down and the room furniture was nicked and stained.

Review collected in partnership with Best Western
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Helpful?
Thank Heidi B
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

I sincerely appreciate you taking the time to offer your feedback. It has been a couple of years since we have done a major renovation. Occasionally there is a nick or a scratch here or there that escapes us for a bit, but we do try to stay on top of these. I apologize if you noticed a couple that...

Manteca, California
Reviewed 20 March 2016

Overall not a bad stay. Bed was awful. Not comfortable and linens were scratchy. Near a busy street, but overall noise wasn/ttoo bad. Immediate access to Hwy 101 south, an unusual access route to Hwy 101 north.

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Helpful?
Thank jwf222
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thank you so much for your comments regarding our property. We have recently converted all of our double beds to queen beds and we are in the process of replacing our king mattresses as well. I'm assuming you must not have gotten one of the new sets, my apologies. I will also see if it is possible to increase the...

Lewisville, Texas
Reviewed 12 March 2016

It is not the ritz, but for the price, it is very comfortable. The room was good sized and had everything you need for a good nights rest. They offer breakfast, but we didn't make it up in time to enjoy it.

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Helpful?
Thank HijoDelSol
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thank you for your pleasant comments. I'm sorry you didn't make it to breakfast. We have recently added a yogurt station, a pancake station and an oatmeal station. Hopefully on your next visit you will have the time to check it out. Thanks again, Todd Anderson.

rio linda, United States
Reviewed 23 February 2016

I had a great stay at this Best Western Hotel, the lobby was welcoming and clean. The staff was helpful when checking in and out. The room was clean, modern and very comfortable. The location was very convenient to the freeway, restaurants, shopping and other things in the area. I would stay here again if I am in this area

Review collected in partnership with Best Western
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Helpful?
Thank Michelle P
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thank you for your kind words and for taking the time to share your experience. I personally couldn't agree with you more. We hope to see you next time you are in Sonoma County. Thank you again, Todd Anderson.

Walnut Creek, California, Usa
Reviewed 22 February 2016

We booked a night here so we can spend the weekend wine tasting. We had a great time and found the hotel to be easy to get to and very clean. I wish it was in warmer weather months as the heart shaped pool looked very inviting. The staff was nice, the breakfast decent (too much pepper in the food)...

Review collected in partnership with Best Western
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Thank Jennifer A
Las Vegas, United States
Reviewed 19 February 2016

This place was wayyy over priced. I paid 182.00 for one night and the room was NOT up to par. Very disappointing. If you don't mind the travel the B.W.has a great property in Rhonet Park that is nice.

Review collected in partnership with Best Western
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Helpful?
Thank Raymona W
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thanks for sharing your thoughts. Many guests to this region experience a "sticker shock" of sorts when visiting. Lodging costs vary greatly depending on what time of the year along with occupancy levels among other things. We are very competitively priced for our area, and are very often less expensive than similar hotels in our area. Regardless of that, I'm...

Reviewed 17 February 2016

the room was a little costly but overall i had no problems the staff was great,location was good.cant talk about the pool didnt use break fast got there about 20 mins before it closed was out of hot stuff.

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Thank Billy H
Las Vegas, Nevada
Reviewed 16 February 2016

Went for Valentine's weekend. What a mistake. Staff did not make up room on one day. The second day - did a perfunctory cleaning. When we complained about it to hotel staff - not interested in correcting issue - instead they were very argumentative.

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Helpful?
Thank AlyPalm
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

I would like to thank AlyPalm for taking the time to post her thoughts about our hotel and service. We at the Best Western Plus Wine Country Inn & Suites respect our guests privacy, especially when requested. Part of our efforts include not servicing the room when the "do not disturb" sign is left on the door. I am sorry...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the heart of the Sonoma Wine Country! The Holiday Inn Express Hotel Santa Rosa is available to serve the needs of both corporate and family travelers. We are within minutes of 30 major wineries including Kendall Jackson, Korbel & Rodney Strong. Our location is just three miles from Charles M. Schulz (STS) Airport, 20 miles from Calistoga and The Napa Valley, and 55 miles from the city of San Francisco. For you Peanuts fans, the Charles M. Schulz Museum & Ice Rink is only one mile from our front door! Race fans can enjoy a short 20 minute drive to Infineon Raceway. All rooms include our expanded hot American Breakfast featuring our famous cinnamon rolls. We also have two separate conference room facilities that can accommodate up to 115 total attendees. Catering is also available. Please call for details. We offer an outdoor heated pool, zen garden and courtyard. Please call hotel for pet policies.All rooms have free high-speed Internet access, microwaves, mini-refrigerators, coffeemakers, irons and ironing boards, hair dryers, a private patio or balcony and an exterior entrance. We look forward to having you as our guest very soon! Thank you for choosing to Stay Smart! Credit card and valid ID required for all check-ins. ... more   less 

Additional Information about BEST WESTERN PLUS Wine Country Inn & Suites

Address: 870 Hopper Ave, Santa Rosa, CA 95403-1611 (Formerly Holiday Inn Express Santa Rosa)
Region: United States > California > Sonoma County > Santa Rosa
Price Range: ₹ 9,140 - ₹ 14,801 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Inn & Suites 2.5*
Number of rooms: 85
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Also Known As:
Best Western Plus Wine Country Inn And Suites
Best Western Plus Wine Country Hotel Santa Rosa
Holiday Inn Santa Rosa
Santa Rosa Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Wine Country Inn & Suites staff and other travellers.
4 questions
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San Jose, California
1 month ago
camarillo
over a year ago
camarillo
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Wine Country Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the west side away from Hopper Street. Signage was obscured by trees in front of the Office/Lobby area.”
 of 5 bubbles Spartan58, 17 Jan 2017 | Read review
“Avoid corner rooms facing courtyard. Ours had minimal outside exposure and was dark and depressing.”
 of 5 bubbles stevesG2881GH, 6 Nov 2016 | Read review
“rooms on the top floor had a great view of the pool and the gardens”
 of 5 bubbles melissapA2138II, 12 Sep 2016 | Read review
“Stay in the back of the hotel.”
 of 5 bubbles LaurinH_13, 28 Aug 2016 | Read review
“1st floor rooms have a patio with access to the pool area.”
 of 5 bubbles phill838, 16 Aug 2016 | Read review
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