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Quality Inn and Suites Santa Rosa Wine Country

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Traveller (2)
Room & Suite (18)
Dining (3)
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Overview
  • Excellent10%
  • Very good25%
  • Average29%
  • Poor20%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Fitness centre
Pets Allowed
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (180)
There are newer reviews for Quality Inn and Suites Santa Rosa Wine Country
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71 - 75 of 176 reviews
Reviewed 9 July 2014

We arrived at the Quality Inn late on a saturday afternoon after a long drive. I knew from earlier reviews that this wasn't the best place in town, but it was the only location that had rooms available two weeks before our intended arrival. So...More

2  Thank PhotoTravelerDan
Reviewed 28 June 2014

We do not agree with the negative comments on TripAdvisor, although we understand some of the criticisms. We have what we would call constructive comments for improvement. They are directed mostly to the owner, rather than the hotel manager or staff. Roger Patel, the hotel...More

1  Thank aledm
Response from Roger P, Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 30 June 2014

Thank You for staying with us. Your feedback is important to us and we will strive to improve our service and amenities. We hope to see you next time when you are in town. Thanks, Roger Patel

Reviewed 6 June 2014

There are much less expensive hotels with seemingly the same amenities, and there hotels with many more amenities that cost just a little more. The Quality Inn down the road in Petaluma is a much better choice. First off, the location of this one is...More

1  Thank Hitcher84
Reviewed 21 April 2014

If I could rate the quality and service a zero I would. I booked my hotel on 4-7-14 with Kristen for a CLC rate king bed with microwave for $71.99. When I arrived on 4-11-14 Kristen didn't have anymore rooms left with a fridge &...More

Thank lenacoconuthut
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 24 April 2014

We are sorry you were not happy with your stay here. We apologize that Kristen did not offer the service you expected and will look into this situation. We are sorry that breakfast was not adequate for you, however, we do offer more than what...More

Reviewed 18 April 2014

Forget the Wine Country in the name. This should be more aptly named with trailers, pot shops, car repair place etc. in the name. Unfortunately we had a prepaid week at this place and could not get a refund if we didn't stay. This is...More

Thank Dragonflynda57
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 23 April 2014

Sorry you were not happy with our hotel. We will look into your complaints. We do thank your for taking the time to answer our survey.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 132 - US$ 284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 132 - US$ 284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (2)
Room & Suite (18)
Dining (3)
Questions & Answers
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sa f
18 July 2014|
Answer
Response from Roger P | Property representative |
Yes we do please call the hotel and they will help you make the reservation with the refrigerator. The hotel phone 707.521.2100 Thanks,
0
Votes
Room Tips
"Do yourself a favor and find someplace else."
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"Avoid at all cost."
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"Terrible management & customer service reps"
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"ask for a room away from the street due to road noise"
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