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Extended Stay America - Santa Rosa - North

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68 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Santa Rosa - North
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Showing 67: English reviews
Reviewed 31 August 2016 via mobile

Sad to say it was so close to where I was working but after checking in I did not feel comfortable staying for the planned 3 months and had my company move me. Main reasons I left: - room felt dirty and there were hairs on the towels -you have to "ask" for and utensils or pots, pans, Etc -house...

2Thank Nbranning
Crevillente, Spain
Reviewed 24 August 2016

I stayed at this hotel for 15 nights from May 28th 2016. I paid the majority of the bill in cash. I was required to pay an additional $100 as a deposit against any further charges. I gave the hotel several days notice of my very early check out on June 11th (around 2:30 a.m.). When I checked out I...

1Thank brianchoile
Duarte, California
Reviewed 22 August 2016

I had stayed here before and chose it again because the previous visit had been fine and I liked the location. BIG MISTAKE! What I learned on this trip is that, while the rooms and the amenities are nice, if something goes wrong, you will regret having chosen this hotel. First issue: After a long (eight hour) drive, I arrived...

1Thank John S
Las Vegas, Nevada
Reviewed 26 July 2016

I booked through a website that did not specify the hotel, then saw horrible reviews and almost cancelled. Wrong hotel! This location (Fountain Grove Pkwy) is perfect, the staff wonderful, and pet friendly. No complaints at all!

Thank LolaDelaney
Manager_11525, Manager at Extended Stay America - Santa Rosa - North, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. We are glad that you found value in our accommodating staff and pet-friendly location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Menlo Park, California
Reviewed 13 July 2016

I'm not usually a complainer, but this place really let us down. My wife and I had reserved a Studio Suite with 2 Full Beds. At check-in, we were told there was no such room available, and that we'd be assigned 2 separate rooms each with a single bed. We said this was not acceptable. After 10 minutes or so,...

Thank rgs2000
Manager_11525, Manager at Extended Stay America - Santa Rosa - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. All of the aforementioned service failures you experienced are outside of the norm and are truly regrettable. First, I would like to apologize for any confusion there may have been...

Redondo Beach, CA
Reviewed 25 April 2016

This is a basic hotel so don't go expecting a 4-star hotel! The rooms are nice, large and clean. There is a little kitchen with stove, sink and refrigerator and it's set up nicely. The room has two tables with chairs (more like desks than dining tables) but we pulled the table out and put the two chairs at it...

Thank Teresa R
Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review

Thank you for providing us with details about your stay. We appreciate you letting us know about the service issues you experienced. I will use your comments to coach our staff to ensure that each guest receives professional customer service. We are sorry for this issue, but are glad to read that you had a satisfactory stay overall and enjoyed...

Modesto, California
Reviewed 6 April 2016

My non-smoking room smelled of cigarette smoke; One of the lamps and both the fan and light above the stove did not work; The drain stopper was not connected to the tub; A dog was barking in someone's room for 45 minutes; The wall was so thin that the sounds of normal conversation and the TV in the next room...

3Thank Shawn M
Huntington Beach, California
Reviewed 7 February 2016

I stayed here for three nights after a long overseas trip and really just wanted a nice, quiet place to recuperate while visiting family in the area. I was put on bottom floor at the end of the hall in front of the elevator, door to outside and cleaning room. This was so noisy, all night long. I could hear...

Thank blesdx4
Manager_11525, General Manager at Extended Stay America - Santa Rosa - North, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that we failed to meet your expectations. To make sure this doesn't happen again, I will coach our staff to make sure we are better monitoring the noise levels in our hotel to ensure that each guest has a comfortable stay. Additionally,...

Reviewed 25 January 2016

Staff at the front desk was just fine. Usually very nice and helpful. I stayed here for 16 days for work. After about the first week and a half, my toilet didn't flush right, so I called the front desk, they sent maintenance there while I was at work. I returned to my room later that night to find out...

2Thank Jason A
Reviewed 18 January 2016 via mobile

We made reservations on short notice based on price, website description, and proximity to the Kaiser hospital. Access at night in an unfamiliar town was tricky, even with a GPS. Based on the website I'd pictured something like a Residence Inn, but this is not in the same league. Even the front doors are hard to navigate with luggage. The...

Thank Linkup

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Santa Rosa - North

Address: 100 Fountaingrove Pkwy, Santa Rosa, CA 95403-5722
Region: United States > California > Sonoma County > Santa Rosa
Price Range: ₹ 7,124 - ₹ 15,359 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Santa Rosa - North 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Extended Stay Santa Rosa
Santa Rosa Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Santa Rosa - North staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the back are away from freeway, so quieter.”
 of 5 bubbles CindyLV15, 22 Mar 2017 | Read review
“try looking for bnb options”
 of 5 bubbles sonpure, 17 Oct 2016 | Read review
“Try to get a quieter room at the back. I suggest the lower floor if you have luggage, as there is no elevator.”
 of 5 bubbles gdncd, 3 Oct 2016 | Read review
“The back lot at the 2nd floor level means a short walk to your room with no need for elevator or stairs.”
 of 5 bubbles teresar949, 25 Apr 2016 | Read review
“Higher, away from elevator”
 of 5 bubbles blesdx4, 6 Feb 2016 | Read review
5 of 5