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    Extended Stay America - Santa Rosa - North

    100 Fountaingrove Pkwy, Santa Rosa, CA 95403-5722
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (8)
    Room & Suite (11)
    Dining (3)
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    561 reviews
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    Overview

    • Excellent8%
    • Very good16%
    • Average22%
    • Poor25%
    • Terrible26%
    3 weeks ago
    “Cleanliness doesn't count here ”
    4 weeks ago
    “Nice but lacked basics”
    Free Wifi
    Free Parking
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Santa Rosa - North
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    Hotel deals
    Fountaingrove Inn
    561 reviews
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    #11 of 25 hotels in Santa Rosa
     
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    99 reviews
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    Sandman
    399 reviews
    #10 of 25 hotels in Santa Rosa
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Reviews (71)
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    1 - 5 of 71 reviews

    Reviewed 3 weeks ago via mobile

    The rooms had none of the utensils that were supposed to come with the kitchenette. No phone. no cabinets. No dressers. What the room did have was marks within and atop the toilet bathroom sink bathtub and walls. Even though when traveling Lysol is sprayed...More

    Thank toccara s
    Response from 00esa, General Manager at Extended Stay America - Santa Rosa - North

    Thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. We will discuss these issues...More

    Reviewed 4 weeks ago via mobile

    The room was very nice. But they do not provide hair dryers in the room , you must ask at the desk. They also did not provide shampoo in either of the two rooms that we rented. Breakfast is coffee in cereals. I guess they...More

    Thank Mark C
    Response from 00esa, General Manager at Extended Stay America - Santa Rosa - North

    We appreciate you being our guest. It’s our pleasure knowing you liked our room and had an overall great stay. However, we apologize for any miscommunication regarding our in-suite amenities. Our guests often bring their personal items from home to use in their room, so...More

    Reviewed 4 weeks ago

    Third floor room, elevator not working. Rubber glove and gauze left on floor in room and a sticky red spot on the floor. No dishes in the room. Air and heat unit not functioning. No soap available for laundry. No maintenance staff on weekends???? Unprofessional...More

    Thank 224dumas
    Response from 00esa, General Manager at Extended Stay America - Santa Rosa - North

    Thank you for sharing your experience. We are extremely sorry for the inconvenience you experienced while you were here. We are committed to providing a comfortable stay. Your feedback is not typical of the remarks we normally receive, so we apologize you did not experience...More

    Reviewed 22 March 2017

    There was no soap, shampoo when I arrived and I was told they were out of shampoo. They were also out of coffeemakers for the room. There was an Ad for free Showtime in the room, but the TV remote was missing and the TV...More

    Thank CindyLV15
    Response from 00esa, General Manager at Extended Stay America - Santa Rosa - North

    Thank for evaluating your stay. I sincerely apologize for the inconvenience you had with your room. It is never over intention to let you down. I along with my respective teams are taking the steps right away so this could never happen again. We hope...More

    Reviewed 9 March 2017

    The elevator of the hotel was not working and we received a room in 3rd floor. However, the elevator was not functional for 5 weeks. So, when we booked and then when we called (a week before my arrival), the hotel manager had enough opportunity...More

    Thank Siddhartha D
    Fountaingrove Inn
    561 reviews
    #5 of 25 hotels in Santa Rosa
     
    BEST WESTERN PLUS Wine Country Inn & Suites
    444 reviews
    #11 of 25 hotels in Santa Rosa
     
    Americas Best Value Inn & Suites - Wine Country
    99 reviews
    #18 of 25 hotels in Santa Rosa
     
    Sandman
    399 reviews
    #10 of 25 hotels in Santa Rosa
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$ 118 - US$ 240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    Photos
    Traveller (8)
    Room & Suite (11)
    Dining (3)
    Hotel & Grounds (12)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Terry5083
    I am considering staying at your hotel, however, I am allergic to cigarette smoke. It sounds like your hotel smells very bad. What room should I request if I decide to stay there? Why do you still allow smoking when no one else does in California? Very strange! Thanks. Terry
    5 November 2014|
    Answer
    Response from PrincessWildhair | Reviewed this property |
    Hello Traveler, I am not Extended Stay but I did stay at that hotel a couple of weeks ago. If you are sensitive to ANY smells I would not recommend it at all. There are any number of smells from smoke to food cooking... More
    0
    Votes
    Room Tips
    "Rooms in the back are away from freeway, so quieter."
    Read review
    "try looking for bnb options"
    Read review
    "Try to get a quieter room at the back. I suggest the lower floor if you have luggage, as there is no..."
    Read review
    "The back lot at the 2nd floor level means a short walk to your room with no need for elevator or stairs."
    Read review