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    Extended Stay America - Santa Rosa - North

    100 Fountaingrove Pkwy, Santa Rosa, CA 95403-5722
    Hotel website
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$ 136
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          Traveller (13)
          Room & Suite (16)
          Dining (3)
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          Overview
          • Excellent8%
          • Very good16%
          • Average21%
          • Poor24%
          • Terrible31%
          10 Apr 2017
          “Cleanliness doesn't count here ”
          29 Mar 2017
          “Nice but lacked basics”
          Free Wifi
          Free Parking
          Breakfast included
          Non-Smoking Rooms
          Suites
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Santa Rosa - North
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          Hotel deals
          Americas Best Value Inn & Suites - Wine Country
          100 reviews
          #19 of 25 hotels in Santa Rosa
           
          Best Western Plus Wine Country Inn & Suites
          468 reviews
          #11 of 25 hotels in Santa Rosa
           
          Sandman
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          North Bay Inn
          116 reviews
          #12 of 25 hotels in Santa Rosa
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Reviews (73)
          Traveller rating
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          1 - 5 of 73 reviews

          Reviewed 2 days ago

          If you choose to stay at this joke of a property, you should have your head examined. Overbooked, clueless newbie arrogant desk personnel, assigning already-occupied rooms, rooms with used soap, over an hour checkin, rooms with no curtains, rooms without air conditioning, rooms without any...More

          Thank William D
          Reviewed 1 week ago via mobile

          adding to other review... the place is filthy. Bedside table, counters everything filthy. The bathroom is worse the sink not even clean, holes in the walls, stains on counter, towels dirty. I have never seen a place so disgusting. I travel weekly and this is...More

          Thank Gailmariewc
          Response from 00esa, General Manager at Extended Stay America - Santa Rosa - NorthResponded 1 week ago

          Please accept our sincerest apologies for your unpleasant experience at our hotel. We do not take these concerns lightly, especially with the cleanliness of the hotel - this has to be priority #1. We will address this matter with the head of our Housekeeping Department...More

          Reviewed 10 April 2017 via mobile

          The rooms had none of the utensils that were supposed to come with the kitchenette. No phone. no cabinets. No dressers. What the room did have was marks within and atop the toilet bathroom sink bathtub and walls. Even though when traveling Lysol is sprayed...More

          Thank toccara s
          Response from 00esa, General Manager at Extended Stay America - Santa Rosa - NorthResponded 11 April 2017

          Thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. We will discuss these issues...More

          Reviewed 30 March 2017 via mobile

          The room was very nice. But they do not provide hair dryers in the room , you must ask at the desk. They also did not provide shampoo in either of the two rooms that we rented. Breakfast is coffee in cereals. I guess they...More

          Thank Mark C
          Response from 00esa, General Manager at Extended Stay America - Santa Rosa - NorthResponded 31 March 2017

          We appreciate you being our guest. It’s our pleasure knowing you liked our room and had an overall great stay. However, we apologize for any miscommunication regarding our in-suite amenities. Our guests often bring their personal items from home to use in their room, so...More

          Reviewed 30 March 2017

          Third floor room, elevator not working. Rubber glove and gauze left on floor in room and a sticky red spot on the floor. No dishes in the room. Air and heat unit not functioning. No soap available for laundry. No maintenance staff on weekends???? Unprofessional...More

          Thank 224dumas
          Response from 00esa, General Manager at Extended Stay America - Santa Rosa - NorthResponded 31 March 2017

          Thank you for sharing your experience. We are extremely sorry for the inconvenience you experienced while you were here. We are committed to providing a comfortable stay. Your feedback is not typical of the remarks we normally receive, so we apologize you did not experience...More

          Americas Best Value Inn & Suites - Wine Country
          100 reviews
          #19 of 25 hotels in Santa Rosa
           
          Best Western Plus Wine Country Inn & Suites
          468 reviews
          #11 of 25 hotels in Santa Rosa
           
          Sandman
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          North Bay Inn
          116 reviews
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          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Breakfast included
          • Room amenities
          • Microwave
          Details
          • Price range
          • US$ 126 - US$ 239 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 94
          • Reservation Options
          • TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, TripOnline SA, Priceline and Cancelon so you can book your Extended Stay America - Santa Rosa - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Sonoma County >
          • Santa Rosa
          • Also Known As
          • Extended Stay Santa Rosa ,
          • Santa Rosa Extended Stay
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          Traveller (13)
          Room & Suite (16)
          Dining (3)
          Hotel & Grounds (12)
          Bathroom (2)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Terry5083
          I am considering staying at your hotel, however, I am allergic to cigarette smoke. It sounds like your hotel smells very bad. What room should I request if I decide to stay there? Why do you still allow smoking when no one else does in California? Very strange! Thanks. Terry
          5 November 2014|
          Answer
          Response from PrincessWildhair | Reviewed this property |
          Hello Traveler, I am not Extended Stay but I did stay at that hotel a couple of weeks ago. If you are sensitive to ANY smells I would not recommend it at all. There are any number of smells from smoke to food cooking... More
          0
          Votes
          Room Tips
          "stay waaaaay away from this dump"
          Read review
          "Rooms in the back are away from freeway, so quieter."
          Read review
          "try looking for bnb options"
          Read review
          "Try to get a quieter room at the back. I suggest the lower floor if you have luggage, as there is no..."
          Read review
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