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Viceroy Santa Monica

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Viceroy Santa Monica
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1,514 Reviews from our TripAdvisor Community

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There are newer reviews for Viceroy Santa Monica
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Showing 1,376: English reviews
Old Bridge, New Jersey, United States
Reviewed 15 April 2013

When my wife and I were offered a glass of champagne during check in I knew we were in the right place. Our time at the Viceroy was the best hotel experience I have had to date. The hotel was extremely clean, the pool was like an Oasis, and the food was top notch. Being addressed by name by the...

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Helpful?
Thank Frank V
Matt S, Manager at Viceroy Santa Monica, responded to this review

Frank V, Thank you for joining us and sharing your experience. We are delighted to hear that you and your wife had such a lovely time. And to know it was the best hotel experience you've had to date, well that's just icing on the cake. Thank you for allowing the staff to welcome you and we do hope to...

Los Angeles, California, United States
Reviewed 14 April 2013

This was by far the best experience I've had to date at a hotel. From the moment we entered we were greeted by a courteous staff member and treated like royalty. We even received a complimentary glass of champagne to celebrate our anniversary. The rooms were lavishly appointed and very clean. The pool area was something out of a movie...

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Thank Ivygirl16
Matt S, Manager at Viceroy Santa Monica, responded to this review

Ivygirl16, Congratulations to you and your hubby on your one year anniversary. Thank you very much for allowing Viceroy to play a part in this very special occasion. We are so pleased to hear that you had such a great experience. We hope to have the opportunity to make this an annual visit. Cheers. Matt Shough, Director of Rooms

London, United Kingdom
Reviewed 14 April 2013

don't be fooled by official images, to get to the beach you have to cross a super-busy road and walk down a little hill you can't really see the ocean either unless you have one of the top rooms, so I'd say there's an 80% chance you won't staff is very friendly, they even handed me water after coming back...

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3Thank Thomas R
Matt S, Manager at Viceroy Santa Monica, responded to this review

Thomas R, Thank you for choosing to stay with us though we are sorry to hear we didn't exceed your expectations. You are correct that the beach is less than a two minute walk away from the hotel and direct ocean view rooms are available on upper floors which are sold as such. In addition work on the large city...

Reviewed 14 April 2013

Very friendly and courteous service. I was greeted like the biggest VIP and yet left to be and do my own. The welcoming cup of champagne while I waited to get my luggage retrieved from storage was particularly tactful. I spend over 60 nights per year in hotels throughout the US. The Viceroy is my new place to stay in...

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Thank SkyBelge
Matt S, Manager at Viceroy Santa Monica, responded to this review

SkyBelge, We are very fortunate to receive such high praise from a seasoned traveler like you. Thank you for joining us. We're thrilled to learn that you were made to feel like a VIP. We look forward to having the great joy of you spending some of these 60 days a year with us at Viceroy. Matt Shough, Director of...

Reviewed 14 April 2013

The Santa Monica Viceroy is by far one of the nicest establishments I have stayed at, but also the service from every department there was great. I have never stayed at a hotel where all the staff are remarkably helpful - and will do anything to make your stay the most comfortable and enjoyable. From the moment we stepped in...

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Thank SSYYC
Matt S, Manager at Viceroy Santa Monica, responded to this review

SSYYC, Thank you for sharing your experience with us. It is wonderful to see that we were able to exceed your expectations from the start. We appreciate you staying with us and since it's so easy for you to make a trip to stay with us we hope the next one will be soon. Thanks again. Matt Shough, Director of...

Minneapolis, Minnesota
Reviewed 13 April 2013

We stayed at the Viceroy after getting many recommendations at how great it was. We have heard so many wonderful things about the hotel and unfortunately, we didn't experience any of its greatness! We were disappointed. We had to have adjoining rooms, as we were traveling with out kids, ages 11 and 8. We were given adjoining rooms on the...

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Helpful?
Thank Anandamom
Matt S, Manager at Viceroy Santa Monica, responded to this review

Anandamom, Thank you for staying with us and sharing your feedback. I am very sorry to hear that you were disappointed in your experience. As you can see from other reviews your experience is far from the norm and I take your feedback very seriously. I would consider it a privilege if you would allow me to discuss this with...

Los Angeles, California
Reviewed 11 April 2013

I had to share my experience at The Viceroy this past weekend! We booked a room and a poolside Cabana and while we expected to have a good time, our experience far exceeded our expectations. Our Events Planner took care of every detail and because it was me and my sister's Birthday, she even left us a handwritten card with...

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Thank Love_Love2Travel_21
Matt S, Manager at Viceroy Santa Monica, responded to this review

Love_Love2Travel_21, Well we are highly highly thankful to have found two such loyal new guests as you and your sister. Thank you for choosing to spend your birthday with us and we are glad to know that it was a memorable one. Thank you for sharing your experience and allowing us to play a part in your big day. Matt...

Reviewed 10 April 2013

My twin sister & I booked a room & a poolside Cabana at The Viceroy Santa Monica for our 40th birthday on Saturday April 6, 2013. The staff is super friendly, extremely accommodating, and made us feel so very welcomed. As soon as we arrived, Andrew met us at the car, took our bags, escorted us to the registration desk,...

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Thank Toi-San
Matt S, Manager at Viceroy Santa Monica, responded to this review

Toi-San, First allow me to extend belated birthday wishes to you. Thank you to you and your sister for allowing us to play a part in such a special occasion. And it appears you had quite the celebration which we couldn't be happier to hear. Thank you for recognizing Acquah, Andrew, and Christina. It's wonderful to know that not only...

Dayton, Ohio
Reviewed 10 April 2013

Stayed 1 week at the Viceroy and will definitely go back. The service is top notch and the employees go out of there way to make sure you have everything you need to have an enjoyable stay. The beds are very comfortable and the bathrooms are roomy. The food is very good and we especially enjoyed relaxing in the heated...

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Thank elleno491
Matt S, Manager at Viceroy Santa Monica, responded to this review

elleno491, Thank you for choosing to spend an entire week with us. We consider it a pleasure to have had you and are glad to hear you had such an enjoyable stay. We'll hold you to that promise to come back and hope it is soon. Many thanks. Matt Shough, Director of Rooms

Croton On Hudson, New York, United States
Reviewed 10 April 2013

I just recently stayed at Viceroy Santa Monica with my wife. It was our first time more or less away from our little ones. We had a wonderful experience. Usually when go to L.A. for work I stay in West Hollywood because its a little more central but with my wife tagging along I wanted us to be near the...

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1Thank adease76
Matt S, Manager at Viceroy Santa Monica, responded to this review

adease76, Thank you very much for joining us for your weekend getaway. Or better yet let me thank the Mrs. We are delighted to hear that both of you had a great experience. Thank you also for your praise of Acquah. He is one of our best and brightest and we're glad to see he took great care of you....

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Viceroy
Viceroy
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 

Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401-3215
Region: United States > California > Santa Monica > Santa Monica
Price Range: ₹ 27,794 - ₹ 47,166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica
Hotel Style:
#1 Business Hotel in Santa Monica
#4 On the Beach Hotel in Santa Monica
#4 Romantic Hotel in Santa Monica
#5 Luxury Hotel in Santa Monica
#6 Family Hotel in Santa Monica
#6 Green Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Santa Monica staff and other travellers.
13 questions
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Questions? Get answers from Viceroy Santa Monica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You'll want to stay on the sixth floor or higher if you want a decent ocean view...”
matthewmV3026XW, 17 Apr 2017 | Read review
“facing the pool area was very nice”
788bretts, 10 Apr 2017 | Read review
“An ocean view room is well worth the price.”
sharoncK3348OK, 9 Apr 2017 | Read review
“West facing rooms on the higher floors have ocean views.”
TulipL0ver, 26 Mar 2017 | Read review
“I feel as though all the rooms are equally beautiful.”
  • More space in bathroom to set my necessities. Notice the complimentary COLD glass of champagne.
  • I love love love white marble and white painted vanity. CLEAN!
  • What a great sleep I had on this bed with fabulous bedding.
  • This panoramic view shows the black/white/grey color scheme of the hotel room.
DanaC966, 23 Mar 2017 | Read review
5 of 5