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Viceroy Santa Monica

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Viceroy Santa Monica
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1,491 Reviews from our TripAdvisor Community

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There are newer reviews for Viceroy Santa Monica
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Showing 1,356: English reviews
Visalia, California
Reviewed 14 September 2013

I stayed here for the night in September, and it was perfect! Wonderful location, pleasant staff, and beautiful room! Everyone was so accommodating and easy going. It was such a great vacation. This is my new favorite Santa Monica hotel. Can't wait to go back.

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Helpful?
Thank Jessica560
Matt S, Manager at Viceroy Santa Monica, responded to this review

Jessica560, Allow us to say that we can't wait to have you back. We are thrilled to hear that you and your friends had a perfect weekend. With so many great hotels in Santa Monica we are honored to be your new favorite. Thank you for the opportunity. Until next time. Matt Shough, Director of Rooms

Reviewed 13 September 2013

We stayed here with our family. Our first stay in Santa Monica, I wanted to stay near the beach. Great little boutique hotel, nice interior design and friendly staff. We were surprised when we checked in we were given welcome champagne, Vue Clicquot. Pool looked nice but didn't get to enjoy it. The bar area was nice, had a quick...

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Thank VegasJon007
Matt S, Manager at Viceroy Santa Monica, responded to this review

VegasJon007, Thank you for joining us for your family's inaugural trip to Santa Monica. We are pleased to hear you enjoyed yourselves. The BLT Sliders are a bit addictive so surprised you were able to save room for dinner. We're very glad to hear you'd consider joining us again and do hope we can take you up on that. Hopefully...

Atlanta
Reviewed 11 September 2013

I came here with my daughter for a look at colleges in the area. We had been to California a few times but never hung around the Los Angeles area for very long. With that in mind, I wanted to spend a few days shopping, dining and seeing the sites with my teenager. I booked the Viceroy because it looked...

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Thank Travel_diA
Matt S, Manager at Viceroy Santa Monica, responded to this review

Travel_diA, Thank you for allowing us at Viceroy to give you a true taste of LA. It sounds like you and your daughter had a simply fabulous visit and one that we hope built a lot of memories. Thank you so much for sharing. We a very pleased to hear that you would return and hopefully she decided on a...

Sydney, Australia
Reviewed 11 September 2013

Not so funny at 12.30am when you are jet lagged, exhausted to say the least and in need of a good sleep. Felt very sorry for the little old lady being helped to her room an hour earlier too. So if you want some quiet time, get a room on the ocean side...otherwise face the condescending, patronising night reception person...

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1Thank Australian325
Matt S, Manager at Viceroy Santa Monica, responded to this review

Australian325, We thank you for staying with us and sharing your feedback. We were very sorry to learn that you did not experience a good nights sleep with us. While we do embrace our active nightlife scene at the pool we do try and make guests aware as much as possible. However even with that said it is imperative to...

Phoenix, Arizona
Reviewed 9 September 2013

My husband and I celebrated our wedding anniversary and my 30th birthday at Viceroy Santa Monica. It was our first Viceroy experience and it didn't disappoint. Before you arrive, you know you're going to walk into a hip, cool, inspiring environment. What we didn't realize was that the service was going to be even more stellar than the place itself....

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1Thank TravelingTings
Matt S, Manager at Viceroy Santa Monica, responded to this review

Traveling Tings, Congrats to both you and your husband on such a momentous weekend. We are so fortunate that we were able to join you in your celebration. We couldn't be happier that the stay didn't disappoint and in fact was exceeded by the service and special touches you received from our team. We hope that this first experience will...

Reviewed 8 September 2013 via mobile

Viceroy is great for the category hotel it is. The rooms arw clean, service is great, but too much emphasis is on being 'cool' Location is pretty good, but like many things in LA - will need a car. Would pay up for shutters/casa del mar next time

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Thank Dla1383
Matt S, Manager at Viceroy Santa Monica, responded to this review

Dla1383, Thank you for giving us the opportunity to welcome you and we appreciate your feedback. We are very pleased to hear that you had a great stay and were treated well by our team. We respect that we weren't necessarily your cup of tea as we do provide a unique experience and we thank you for giving us the...

Limerick
Reviewed 8 September 2013

We were warmly welcomed to the Viceroy by Irene in reception. The prosecco on arrival was a nice touch.The lobby area sets the overall tone of the hotel, very hip cool LA vibe. The bar and pool area is a very chilled spot and attracts a young crowd with a dj playing by the pool side.Our ocean view room was...

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Helpful?
Thank Annabelle23
Matt S, Manager at Viceroy Santa Monica, responded to this review

Annabelle23, Thank you for choosing to celebrate your honeymoon with us at Viceroy. We could not be happier to hear what a wonderful and "vivacious" stay you had and how welcoming Irene was. It sounds like you had a true Viceroy Experience during your special occasion and we are thrilled to learn this. Thank you for sharing your experience and...

London
Reviewed 8 September 2013

Not especially impressed with our stay. service in the garden/pool was often hard to come by (15 min wait for a menu) and there was construction noise from the building site right next door. our room was missing the bolster cushion behind the pillows on the bed meaning a six inch gap that swallowed pillows and uncomfortable lounging on the...

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Thank Char|London
Matt S, Manager at Viceroy Santa Monica, responded to this review

CharlLondon, We are truly grateful to have had the opportunity to welcome you though very sorry to hear that you were not impressed with your stay. While we do embrace that we are able at times to have opportunities for partnerships, such as the one we currently have with the Polo Classic, or fashion shoots nothing matters more to us...

Minneapolis
Reviewed 7 September 2013

I have never bothered to write a review before, but the Viceroy was a huge disappointment. Website pictures are misleading. This hotel is NOT on the beach. Pool area is OK, but there is no hot tub. Service throughout the hotel is uneven at best. They have lovely full-size toiletries -- which cost $45 each if you decide to take...

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Helpful?
Thank TravelGirl4945
Matt S, Manager at Viceroy Santa Monica, responded to this review

TravelGirl4945, We thank you for joining us and for sharing your experience. We are sorry to hear that your experience did not meet expectations. While you are correct that we are not on the beach we do have ocean view rooms and are across from the beach. As part of our green initiatives we do offer full size refillable Neil...

Nottingham
Reviewed 6 September 2013

Closing our California honeymoon with a week in Santa Monica, we were looking for a hotel which was close to the beach and contemporary, whilst being peaceful but not dead... Hello Viceroy! Spacious, welcoming and gorgeous to look at, we opted for an Ocean View Suite and were thrilled with the size and well thought out decor in our room....

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2Thank Ad-Hok
Matt S, Manager at Viceroy Santa Monica, responded to this review

Ad-Hok, Allow us to congratulate you again. Thank you for allowing us to play host to the end of such a special trip. We are so pleased to know that we were able to provide everything on your list as well as making such a lasting memory. We do hope that we can join you in celebrating many anniversaries to...

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Viceroy
Viceroy
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 

Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401-3215
Region: United States > California > Santa Monica > Santa Monica
Price Range: ₹ 25,963 - ₹ 47,610 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica
Hotel Style:
#1 Business Hotel in Santa Monica
#4 Romantic Hotel in Santa Monica
#4 On the Beach Hotel in Santa Monica
#5 Luxury Hotel in Santa Monica
#6 Green Hotel in Santa Monica
#6 Family Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Santa Monica staff and other travellers.
12 questions
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Portland, Oregon
NJ
New York
6 months ago

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Questions? Get answers from Viceroy Santa Monica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with the ocean view are well worth the added charge.”
 of 5 bubbles MichaelaLyn, 13 Mar 2017 | Read review
“Even thought the Viceroy is across the street from the Pacific Ocean, you can get rooms with a great view of the ocean.”
 of 5 bubbles MystoryAtlanta_GA, 13 Mar 2017 | Read review
“Ask for a room on a higher floor for a better ocean view”
  • Roll-in shower
  • Bathroom entrance
  • Toilet
  • Bed
  • Roll-under sink
 of 5 bubbles 967jy, 22 Feb 2017 | Read review
“get a room on higher floor with view of the ocean front”
 of 5 bubbles evai646, 10 Feb 2017 | Read review
“Stay at Shutters, just a block away and on the beach”
 of 5 bubbles phread, 12 Jan 2017 | Read review
5 of 5