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Viceroy Santa Monica

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Viceroy Santa Monica
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1,495 Reviews from our TripAdvisor Community

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There are newer reviews for Viceroy Santa Monica
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Showing 1,360: English reviews
Reviewed 3 weeks ago via mobile

We have just returned from a fabulous four night stay at The Viceroy Hotel in Santa Monica. From the lovely greeting by Matt at the front door ( complete with a lovely flute of chilled champagne!) to the overall staff throughout the hotel, we could not have felt more welcomed. Our rooms were spacious, impeccably clean, and the ocean views...

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Helpful?
Thank Ellen W
Kansas City
Reviewed 4 weeks ago

Flawless service, fabulous decor and impeccably well maintained. Few hotel properties are able to execute on every level like the Viceroy. Attended a company Holiday Party the week before Christmas, and was provided a room for after the festivities. The food, the table service, the valet service, the check-in process, and especially the room itself left a vivid impression that...

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Thank princeofwaldo
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear princeofwaldo, Thank you for writing such a glowing review! On behalf of the entire team, we are delighted to receive a five-star review from your recent stay at Viceroy Santa Monica! A warm, welcoming and caring service culture is what we strive for and we are delighted that we were able to create such a memorable experience. Rest assured...

Reviewed 4 weeks ago via mobile

Wonderful hotel. Be sure to ask for Matt when you arrive. He will help you with anything you need - and will graciously give you a lovely glass of prosecco! Be sure to visit the pool area and bar - both are fun. The beds are extremely comfortable. Highly recommend for a short or long term stay.

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Helpful?
Thank Stephanie M
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear Stephanie M, Thank you for taking the time to let us know about your recent Viceroy experience! Your praise for Matt goes a long way and you will happy to know that I have shared your kind comments with our entire team. Nothing is more rewarding to us than when our staff exceeds your expectation. We look forward to...

Dallas, Texas
Reviewed 4 weeks ago

I stayed at this hotel for 10 days for a work trip and couldn't have stayed at a better place. The rooms were comfortable and the service was exceptional. Especially Matt. He was wonderful and accommodating and made sure that we had everything we need. I would definitely stay here again for work and pleasure!!

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Helpful?
Thank tarmstrong05
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear tarmstrong05, Thank you so much for posting such wonderful comments regarding your long term stay with us! It is a great pleasure to know that you appreciate our facilities and service, and that our bellman Matt was able to go above and beyond to ensure you had a comfortable stay. We are looking forward to welcoming you back for...

Dallas, Texas
Reviewed 4 weeks ago

Wonderful customer service – especially with Matt. Hospitality was fantastic! The bar has delicious drinks and yummy food! Staff was very friendly, and I would recommend this hotel to anyone! Can't wait to come back!

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Helpful?
Thank jessebarnett3
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear jessiebarnett3, Thank you for the 5 start review! We are you glad that you had a wonderful experience at the Viceroy and our Cast Bar. I personally ensured that your praise for our bellman Matt and the mutual efforts of everyone were shared with the entire team! We look forward to your return! Warmest Regards, Brenda

Brooklyn, New York, United States
Reviewed 4 weeks ago

I really enjoyed my stay at The Viceroy, Santa Monica. The staff was great, the pool was low-key, in a nice garden environment (rare in LA?) and its right across the street from the beach. The one thing that was strange was the doorman asked me if I worked in advertising. What?

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Thank JetBoyJonas
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear JetBoyJonas, We greatly appreciate you taking the time to let us know about your recent stay! We are glad that you enjoyed our location just a short walk from Santa Monica Beach and our incredible staff. We look forward to welcoming you back! Warmest, Brenda

Reviewed 4 weeks ago

There are very few accessible rooms with ocean views in Santa Monica. This is one of the few. The Viceroy is a lively and luxurious boutique hotel within walking distance of Santa Monica pier and Third St. Promenade. We stayed in room 808 which affords an expansive ocean view, overlooking the rooftop of Shutter's Hotel. Room door width is 33...

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1Thank J Y
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear J Y, Thank you for taking the time to share your positive review of Viceroy Santa Monica. We are absolutely thrilled that the hotel ambiance, location and room layout worked perfectly for you. We can't wait to welcome you back for a future stay! Warmest Regards, Brenda

Watford, United Kingdom
Reviewed 19 February 2017 via mobile

Situated just one short block back from the beach this boutique hotel has charm and a cool vibe. Beautifully appointed rooms. Lively bar with good music. Our flight was delayed and we arrived 11pm. Regretfully they only serve room service at this hour. But the beef sandwich was to kill for. Great find. It's our second visit. And worth saving...

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Thank Anita F
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear Anita F, Thank you for taking the time to let us know about your recent stay! We truly appreciate your feedback and are delighted that you enjoyed Viceroy's vibe and room decor. We love our repeat guests and look forward to welcoming you back for a 3rd visit! Best Regards, Brenda

North Smithfield, Rhode Island
Reviewed 10 February 2017

Rooms are spacious and nicely furnished. All amenities are top notch. The hotel staff, restaurant staff and valet were extremely friendly and helpful. The hotel grounds have two pools and lots of areas to relax or dine outdoors.

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Helpful?
Thank Eva I
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear Eva I, Thank you so much for your kind review. We are glad you had an overall great experience during your most recent stay with us. On behalf of the entire team, we are delighted to receive a five-star review. Hurry back soon for another visit to Santa Monica! Warmest Regards, Brenda

Santa Monica
Reviewed 9 February 2017

I stayed here for two nights in Feb 2017. It was my second visit having stayed here shortly after it opened about 13 years ago. I was hesitant because I don't like staying in hotels that feel worn but the hotel looked brand new. The service exceeded my expectations at every level. From the check in person who suggested showing...

Review collected in partnership with this hotel
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Thank R5128ANannad
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Thank you for taking the time to write such a wonderful review of your Viceroy experience! We pride ourselves on exceeding guests expectations and making sure their stay is memorable. We are delighted that we have done this for you, especially our concierge Lance. Your kind words have been shared with our entire team. We cannot wait to welcome you...

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Viceroy
Viceroy
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 

Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401-3215
Region: United States > California > Santa Monica > Santa Monica
Price Range: ₹ 26,374 - ₹ 46,335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica
Hotel Style:
#1 Business Hotel in Santa Monica
#4 Romantic Hotel in Santa Monica
#4 On the Beach Hotel in Santa Monica
#5 Luxury Hotel in Santa Monica
#6 Family Hotel in Santa Monica
#6 Green Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Santa Monica staff and other travellers.
12 questions
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Portland, Oregon
NJ
New York
6 months ago

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Questions? Get answers from Viceroy Santa Monica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West facing rooms on the higher floors have ocean views.”
 of 5 bubbles TulipL0ver, 26 Mar 2017 | Read review
“I feel as though all the rooms are equally beautiful.”
  • More space in bathroom to set my necessities. Notice the complimentary COLD glass of champagne.
  • I love love love white marble and white painted vanity. CLEAN!
  • What a great sleep I had on this bed with fabulous bedding.
  • This panoramic view shows the black/white/grey color scheme of the hotel room.
 of 5 bubbles DanaC966, 23 Mar 2017 | Read review
“Rooms with the ocean view are well worth the added charge.”
 of 5 bubbles MichaelaLyn, 13 Mar 2017 | Read review
“Even thought the Viceroy is across the street from the Pacific Ocean, you can get rooms with a great view of the ocean.”
 of 5 bubbles MystoryAtlanta_GA, 13 Mar 2017 | Read review
“Ask for a room on a higher floor for a better ocean view”
  • Roll-in shower
  • Bathroom entrance
  • Toilet
  • Bed
  • Roll-under sink
 of 5 bubbles 967jy, 22 Feb 2017 | Read review
5 of 5