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Hotel Shangri-La Santa Monica

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Traveller (478)
Room & Suite (433)
Pool & Beach (114)
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Overview
  • Excellent44%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible6%
Travellers talk about
“rooftop bar”(218 reviews)
“art deco”(70 reviews)
“pool area”(77 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,250)
There are newer reviews for Hotel Shangri-La Santa Monica
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1,057 results
Traveller rating
461
316
130
82
68
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461
316
130
82
68
Show reviews that mention
All reviewsrooftop barart decopool areatwo bedroom suitefull kitchenocean viewperfect locationour honeymoonvalet parkingfarmers marketocean avenuethird street promenadelos angelesvenice beachpierconciergebathtub
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431 - 435 of 1,057 reviews
Reviewed 15 September 2015

Arriving in LA after a long trip from Australia, we were delighted to be upgraded to a suite with full amenities and great view of the beach and wonderful sunset. This was just the beginning of three days of terrific service from the Shangrila staff,...More

Thank tbt1964
Response from David L, Front Office Manager at Hotel Shangri-La Santa MonicaResponded 17 September 2015

Thank you for your review as it is always a pleasure to receive such positive comments from guests. I am thrilled to hear that our staff was able to provide you with an upgrade to enjoy our wonderful rooms with an ocean view. I am...More

Reviewed 14 September 2015 via mobile

This place is first class! I've never been in a better bed in my life - such unbelievable comfort, loved it! The staff are soo super friendly and very caring and helpful. Bit expensive but you definitely get what you pay for. Would definitely return.More

Thank Mary L
Response from David L, Front Office Manager at Hotel Shangri-La Santa MonicaResponded 17 September 2015

Thank you for this wonderful review! We do really appreciate that you took the time out of your day to share your experience for future guests of Hotel Shangri-La. I am delighted to see that our staff provided you with superior service during your stay...More

Reviewed 14 September 2015

Firstly, I would like to say what a beautiful hotel in an amazing location. Although I was happy with my room, for the price I paid per night, I expected more in relation to the hotel and the outdoor pool area. My room had an...More

2  Thank Michelle L
Response from David L, Front Office Manager at Hotel Shangri-La Santa MonicaResponded 17 September 2015

Thank you for your review and I would like to also thank you for choosing our hotel during your visit to lovely Santa Monica. I do agree we have a wonderful location and a beautiful hotel with rooms that overlook the wonderful Santa Monica skyline...More

Reviewed 7 September 2015 via mobile

Had such an amazing time at this hotel. Yes it's expensive, but everything in Santa Monica is. The service was beyond exceptional. our flight arrived at 6:30am and they were kind enough to let us check in at 8am with a free upgrade to the...More

Thank Jocelyn E
Reviewed 3 September 2015

Booked this hotel for 3 nights for 575+taxes + 35 USD /night for valet parking and expecting first class hotel. Unfortunately this hotel is nowhere near the level I would expect for the price. First impression of the hotel is worn and dirty. This is...More

Thank filo5
Response from David L, Front Office Manager at Hotel Shangri-La Santa MonicaResponded 4 September 2015

Thank for your review. After reviewing your comments I would like to apologize on behalf of the staff at Hotel Shangri-La for failing to meet your expectations as we try to ensure all of our guests leave with a wonderful impression of our property. Please...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 364 - US$ 746 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#13 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 364 - US$ 746 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#13 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (478)
Room & Suite (433)
Pool & Beach (114)
Dining (63)
Amenities (28)
Family and Play Areas (2)
Nearby
Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
...More
Questions & Answers
Ask a question
Mycca S
19 January 2018|
AnswerShow all 6 answers
Response from Shangrila90401 | Property representative |
Hi Mycca S, the pool is open everyday from 7am - 11pm. Thank you, Hotel Shangri-La Management
0
Votes
DeborahHa
14 September 2017|
AnswerShow all 3 answers
Response from Kelvin M | Reviewed this property |
I think you are allowed to leave your cases in receptiom and pick them up when It is time to leave. Or ask reception for an extended stay till after lunch,they may oblige, what you dont ask, you don't getting
2
Votes
SinCityTraveler
16 July 2017|
AnswerShow all 3 answers
Response from Shangrila90401 | Property representative |
Valet parking is $42 per night with in and out privileges which is a really good value for the area.
0
Votes
Room Tips
"Go for Ocean view rooms."
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"If our room was anything to go by, all rooms are quiet. Air conditioning was effective and inaudible."
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"Do not rely on sofa bed."
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"6th floor suites are spacious and offer great views"
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