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Hotel Shangri-La Santa Monica

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Hotel Shangri-La Santa Monica
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1,052 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Shangri-La Santa Monica
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Showing 888: English reviews
Sydney
Reviewed 16 July 2014

Me and my parter stayed here in May for about three nights , it is in a great location the rooms are really nice , there is a cool rooftop bar on the top of the hotel has a great view. The staff are really friendly I would defiantly stay here again

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Helpful?
Thank Tansyncrem
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

So great to hear that the staff was friendly, and that you will be back in the future! Creating lasting relationships with our guests, and having the privilege of welcoming them back time and time again is what we strive for. Thank you for leaving your review, and months after your stay no less! We so appreciate the time you...

Dallas, Texas
Reviewed 14 July 2014

We are traveling with a 6 year old and alot of hotels dont really want to cater to these types of situations. you always get the garden view. staff never knows whether the bedroom closes off from the living room and half the time cant guarantee it. we arrived and were immediately upgraded to ocean view without asking. they could...

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Helpful?
1Thank cs2hotspur
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for writing this review. It is always so great to read that our staff helped make your stay special. It is even better to read that staff from every department was able to assist you in some way. We are an independent luxury hotel, and we pride ourselves on delivering luxury service. Everyone in every department...

Greater Adelaide, Australia
Reviewed 14 July 2014

We are a family of four so we opted for a Suite - we got upgraded from a one bedroom to a two bedroom Suite (totally unexpected wonderful surprise as we had not requested this!). This meant we had plenty of room and the balcony was just terrific to enjoy the beach views first thing in the morning and in...

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Helpful?
2Thank Travelholic601
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your experience on TripAdvisor! Sounds like a really terrific holiday, and it's wonderful that you got end a perfect holiday at the beach. Often times guests heading back to Australia stay with us at the end of their vacations, and always find it to be a relaxing way to wind down and enjoy the...

Reviewed 13 July 2014 via mobile

Buyers beware - this is NOT one of the Shangri-la luxury hotels from Asia. Not even close, except perhaps in price. We booked an ocean deluxe view and upgraded to the rock-n-roll suite on penthouse floor in arrival. Overall the hotel location and views from its "rock and roll" suite are great. But that's about all it's got going for...

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Helpful?
Thank Max N
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

First and foremost, I want to apologize for any disruption or inconvenience caused by our rooftop bar. Regardless of its popularity during your time here, you should be able to have a restful and rejuvenating night's sleep while staying with us. I'm so sorry to read that you didn't enjoy our Rock 'n Roll suite. It truly is a unique...

Reviewed 6 July 2014 via mobile

If you want a beautiful hotel right across from the beach in one of the most beautiful parts of Santa Monica, stay at the hotel Shangri-La. The rooms are huge, all the ones we saw were king-size suites. Also, if you need to go anywhere, their excellent driver Chokri knows the city by heart and is extremely helpful. Much nicer...

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Helpful?
Thank Susan H
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

It was such a pleasure reading your review. It really feels like you were able to enjoy the charm and beauty of Santa Monica, and we are so happy you were able to do so from our hotel. Chokri, our driver, has been with us for many years, and is an asset to our team. I'm so glad to know...

Reviewed 2 July 2014

This is where we go for a small weekend getaway while we are in LA. The bathroom - bathtubs opening to the bedroom is such a fun, unique aspect of the rooms, something not to be missed! A great place to stay for couples, near the beach, good in-room dining and nearby eateries. Love it here.

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Helpful?
Thank Chantal T
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for leaving your review on TripAdvisor. It is always so wonderful to read about our guests enjoying the unique styles and aspects of our hotel. We are so proud to be a historical landmark, and we are even more proud of our recent renovation that infused the art-deco roots with a very classy modern style. Thank...

Stockton-on-Tees, United Kingdom
Reviewed 29 June 2014

This the second we have stayed here, the first time was 3 years ago. For this stay we payed for a king de-lux with a sea view the same as one we had stayed in last time, we remembered it being very small but the view over the sea and the pier compensated for the room size. We arrived at...

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Helpful?
Thank AERLJR
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your review. It is feedback like yours that not only gives us direction as we engage in revitalizing our amenities, but it will also take us to the next level as a hotel. Thank you. I can assure you that all of the areas you have highlighted are of extreme importance to us. We have...

Western Australia, Australia
Reviewed 29 June 2014

Booked through booking.com Chose it due to other great reviews...but also the old style Hollywood...with a modern feel...as it dates back to the 1930's but had a huge Reno back in 2006... You feel the old Hollywood... We had a ocean facing room...level three...still a fantastic view from that level...nothing to complain about..so easy to walk upto 3rd Promenade shopping...but...

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Helpful?
1Thank Deeconway
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

It is always wonderful to read about guests who feel connected to the wonderful history we have here at the Shangrila. Since the 1930's this establishment has been a special place in the Los Angeles area. Thank you so much for your wonderful comments. We are so grateful that you decided to stay with us, and are excited to have...

Brasilia
Reviewed 24 June 2014

Very chic! Everything near third street promenade with all shops that we need. Apple store, bloomingdales, victoria secret, restaurants, market, mobile store. Hair dressing, car parking. The hotel is very clean, rooms with a lot of space, coffee maker in the rooms, airport pickup, and a wonderful sunset in the roof of the hotel with music and a lot of...

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Helpful?
Thank Anaya K
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thanks so much for leaving you review on TripAdvisor. It is such a pleasure to read that you enjoyed your time with us here. The location really is the best, and Santa Monica is jam packed with wonderful shops and attractions. As for the Tomato soup... it truly is wonderful! Thanks for sharing. We would love to see you again...

Chicago, Illinois
Reviewed 23 June 2014 via mobile

Smallest, most cramped room I've ever stayed in, and I was in NYC two weeks ago. Not really worth the price. Feel like I'm in a refurbished closet. The location is good but the hotel needs an overhaul and the rooms in particular are pretty dumpy.

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Helpful?
Thank stc5074
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

First and foremost, thank you for leaving your review on TripAdvisor. We are so grateful for your experience and perspective. We apologize that our rooms felt small to you. Naturally, we want our guests to feel as expansive as the beach environment in which we occupy. Like hotels in NYC, our building has been in existence since the 1930's. While...

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Region: United States > California > Santa Monica > Santa Monica
Price Range: ₹ 24,335 - ₹ 56,954 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#10 Family Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#12 On the Beach Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Santa Monica staff and other travellers.
17 questions
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Questions? Get answers from Hotel Shangri-La Santa Monica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two bedroom suites are perfect for a group travelling together”
56benjamins, 12 Apr 2017 | Read review
“Terrace Suites = BEST.”
555cliffl, 24 Mar 2017 | Read review
“higher floors better, ocean avenue very noisy”
snorkeler, 19 Mar 2017 | Read review
“I do not know how to choose a better room”
95sheilar, 27 Feb 2017 | Read review
“Definitely get a sea view room.”
JackieS210, 12 Feb 2017 | Read review
5 of 5