We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Shangri-La Santa Monica

PricelineUS$ 423*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 458*
US$ 423*
Great Deal
US$ 458*
US$ 457*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Hotel Shangri-La Santa Monica
Hotel Shangri-La Santa Monica
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,077 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Shangri-La Santa Monica
See the most recent reviews
Showing 912: English reviews
Park City, Utah
Reviewed 6 November 2014

While the location, just 2 blocks north of the Pier and a couple blocks west of 3rd Street Promenade, far too many little things were overlooked considering the price. We were in a 2 bedroom suite. We went 2 days with luke-warm water in the shower that the staff couldn't fix, towels appeared about 10 years old (fraying, shrinking, thin),...

 Report
Helpful?
2Thank Michelle M
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for taking the time to offer your comments on TripAdvisor! It really is such a helpful gift to the hotel to fully understand the guest experience so that we can find ways to improve it. I want to sincerely apologize for the disappointment you may have experienced while staying with us. No doubt about it, you...

Calgary, Canada
Reviewed 4 November 2014

We arrived on a Thursday night with a reservation and were told we were getting a main floor "city view" room which actually had a partial ocean view. Good sized room, very clean and a very comfortable bed. Big screen TV, funky huge soaker tub with a window that opened onto our room., separate toilet area. Great ventilation and AC...

 Report
Helpful?
Thank FrankiYYC
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review! I'm so happy to read that the room was comfortable and clean. This of course is among the highest of priorities. We do everything in our power to have luxury service be the bottom line standard at this hotel, but it is always a pleasure to read how the hotel itself along...

london
Reviewed 3 November 2014

Ok after a very long day from London , I arrived tired at about 3pm but room was not ready. They then showed me to a room which was tiny so called manager and he upgrade me the next day to a great room! Room 401 great. Service is great and the massage was one of the best I had!...

 Report
Helpful?
Thank holiday73
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for offering your feedback on TripAdvisor! First of all, I want to sincerely apologize for any inconvenience or disappointment you may have experienced at the beginning of your stay, but I couldn't be happier to read that we could turn the whole experience around for you. We want all of our valued guests to have they...

Reviewed 2 November 2014 via mobile

This was our 2nd stay at the Shangri-la. We stayed for 2 nights with our 2 children under the age of 5. We were upgraded to a 2 bedroom suite, with fantastic ocean views from all windows. The suite was very spacious and we were provided with everything we needed for our stay. The service was fantastic, from reception to...

 Report
Helpful?
Thank Kareneastsussexuk
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor! We are so so happy to read that you and your family enjoyed your time with us. We are so grateful for your loyalty, and happy to find ways to make your stay extra special. Please come back and see us again, it would be a pleasure to welcome you...

Broadmeadows, Australia
Reviewed 2 November 2014

Hotel Shangri La, great hotel, fantastic staff, excellent location. Front desk and all other hotel staff, very helpful, friendly and go out of their way to help you with any query you have. Location, short walk to Santa Monica Pier, you must try the Crabs. Beach just across the road, sunset just like Scarborough, W.A. unbelievable. Bus stop, a block...

 Report
Helpful?
Thank frank m
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for posting your lovely review! We cannot thank you enough for your fully international endorsement on TripAdvisor. We are so glad that you enjoyed your time with us, and I couldn't be more pleased to read that Hotel's staff was helpful and friendly. Service is the key component in the hospitality equation. With great service, we can craft...

Derby
Reviewed 1 November 2014

This hotel was in the perfect location in Santa Monica, so close to the restaurants, shops and beach. Staff were extremely warn and welcoming upon arrival, Charmian in particular looked after us very well, thank you, we were not disappointed! Room was incredible, views from every window, the most space we have ever had in a hotel and an additional,...

 Report
Helpful?
Thank Esther S
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for taking the time to post this review on TripAdvisor. Just by reading it, I can feel the satisfaction from a wonderful vacation. That is biggest reward a hotelier can experience. Thank you so much for choosing us. I am beyond happy to read that our staff was warm and helpful. You mentioned Chamian in your...

Berkeley, California
Reviewed 29 October 2014

The Hotel Shangri-La is a trip back to the glamor of Hollywood in the 20s & 30s. Recently refurbished, they kept the art-deco fixtures and charm with a clean sleek update everywhere else. I loved the Shangri-La. It was fun and quirky. The bed was the most comfortable bed I have ever slept in. The room was clean and the...

 Report
Helpful?
Thank KeleyPetersen
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for staying with us, and we are so happy to read that you enjoyed your stay! In response to the title of your review... Please do! We would love to have the honor of welcoming you back. When you do find yourself passing through Los Angeles again, please don't hesitate to reach out. It would be...

Lewes
Reviewed 27 October 2014 via mobile

From the moment we arrived at the Shangri-La we were treated to wonderful staff - so friendly and happy to help. The suite that we had was luxurious - even though we just had one bedroom. The pull out sofa was excellent for our 10 year old - he loved it. The bathroom was exceptional - huge bathtub, massive separate...

 Report
Helpful?
1Thank louise_richardson
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for staying with us, and thank you so much for having such a great time and sharing it on TripAdvisor. I am so very happy to read that our staff was wonderful. Attention to detail, and offering personalized luxury service to each of our valued guests are among our highest priorities. I am so happy to...

Melbourne, Australia
Reviewed 26 October 2014

We spent 5 nights at Hotel Shangri-La in October 2014. The hotel has a great location right on Ocean Avenue with views across the Pacific. The shops of 3rd Street Promenade are less than a 5 minute walk away. We were also lucky enough to be staying mid week which gave us the opportunity to enjoy the farmers market, which...

 Report
Helpful?
Thank Lamel
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

We are so glad to read that you enjoyed your time with us, and that the hotel and its location enhanced your vacation. It really is a paradise within a paradise. With the pier, 3rd Street Promenade, and the beach all within minutes is a treasure. We know you have a lot of choices in Santa Monica, and we are...

Reviewed 25 October 2014 via mobile

We stayed at the Shangri-la in June 2014. We loved it. Location was great. Rooms were lovely and clean. We had an ocean view which was beautiful. The rooftop bar with views over Santa Monica topped it off. Service was amazing. With a private car service which took us to the bars in West Hollywood and our driver even picked...

 Report
Helpful?
2Thank Adeluch
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your wonderful review! The title alone makes all of us here at Hotel Shangrila so glad that you enjoyed your time with us! Please come back and see us again, it would be our absolute pleasure to welcome you back. We so appreciate the time you took to post this review, and wish you great...

857 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (409)
Viewed
Pool/Beach Area (31)
Viewed
Room/Suite (92)
Viewed
Bathroom (36)
Viewed
View from Room (55)
Viewed
Dining (10)
Viewed
Hotel & Grounds (54)
Viewed
Family/Play Areas (2)
Viewed
Other (129)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (409)
Viewed
Amenities (28)
Viewed
Beach (10)
Viewed
Deluxe King Ocean View (33)
Viewed
One-Bedroom Suite Ocean View (71)
Viewed
Pool (69)
Viewed
Dining (52)
Viewed
The Hotel (52)
Viewed
Two-Bedroom Luxury Suite (94)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (8)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (15)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Santa Monica hotels
Santa Monica
Shore Hotel
Shore Hotel
#1 of 36 in Santa Monica
2,754 reviews
Santa Monica
Fairmont Miramar Hotel & Bungalows
Santa Monica
The Georgian Hotel
The Georgian Hotel
#10 of 36 in Santa Monica
2,217 reviews
Show Prices
Show Prices
Show Prices
Santa Monica
Viceroy Santa Monica
Viceroy Santa Monica
#5 of 36 in Santa Monica
1,532 reviews
Santa Monica
Loews Santa Monica Beach Hotel
Loews Santa Monica Beach Hotel
#11 of 36 in Santa Monica
2,420 reviews
Santa Monica
Oceana Beach Club Hotel
Oceana Beach Club Hotel
#2 of 36 in Santa Monica
926 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Region: United States > California > Santa Monica > Santa Monica
Price Range: ₹ 24,414 - ₹ 67,881 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity, Expedia, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Hotel Shangri-La Santa Monica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#10 Family Hotel in Santa Monica
#11 On the Beach Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Santa Monica staff and other travellers.
17 questions
Ask a question

See all questions (17)

Questions? Get answers from Hotel Shangri-La Santa Monica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a beach view!”
, 22 May 2017 | Read review
“Two bedroom suites are perfect for a group travelling together”
56benjamins, 12 Apr 2017 | Read review
“Terrace Suites = BEST.”
555cliffl, 24 Mar 2017 | Read review
“higher floors better, ocean avenue very noisy”
snorkeler, 19 Mar 2017 | Read review
“I do not know how to choose a better room”
95sheilar, 27 Feb 2017 | Read review
5 of 5
Priceline
US$ 423* /night
View Deal
Hotels.comUS$ 458
Orbitz.comUS$ 457
Hotwire.comUS$ 457
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates