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Hotel Shangri-La Santa Monica

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Hotel Shangri-La Santa Monica
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964 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Shangri-La Santa Monica
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Showing 811: English reviews
Reviewed 14 August 2014

Enjoyed staying here very much. Superb rooms overlooking the ocean with a lot of space. Breakfast is very good here and there is a very nice bar on the roof with great views. Really recommend this place of you are thinking of spending some time in Santa Monica. The other great hotels there are seriously expensive and while this place...

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Helpful?
1Thank Sam E
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor. To read the words "Brilliant Value" is a wonderful moment for the hotel. To read that you enjoyed the beauty and atmosphere of our historical landmark, and that it enhanced your stay is a great source of pride for us. We are so happy to know that you enjoyed your...

Norwich, United Kingdom
Reviewed 8 August 2014

We had a fantastic ocean view from our room. We saw some brilliant sunsets. The staff were very friendly and polite. Our room was was clean and comfortable and it was good to have a rooftop bar! I was led to believe when I booked that we would have a bath. We didn't although the shower was large and powerful....

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Helpful?
Thank Hazel K
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your feedback on TripAdvisor. So happy you were able to enjoy the incredible sunsets we experience nightly here in Santa Monica. The ocean view rooms are truly wonderful. Most importantly, I am so happy to read that the staff was friendly and polite. Service is the foundation of our hotel, and to read that...

Wheelers Hill, Australia
Reviewed 7 August 2014

Situated across from Santa Monica beach and a quick walk to the Promenade, this hotel is full of charm and nostalgia. As a family of 4 we were made very welcome and the rooms were fabulous for us. We met many other families who felt this way. hotel services were all exceptionally good and I would not hesitate to re-book...

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Helpful?
Thank MonnieVD
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you for sharing your comments on TripAdvisor. We are so grateful for your time. It is so important not only for prospective guests, but also for us to engage in our growth with specific goals in mind. The title of your review is so spot on when comes to how we might describe ourselves. Our location is truly unparalleled....

London, United Kingdom
Reviewed 5 August 2014

Very friendly, professional and efficient staff. My daughter and I were greeted by the front desk who had prepared a little present for her. Our room was spacious, clean and really comfortable. The rooftop bar is a must-go hip bar. The view is amazing and, again, the staff if friendly. No attitude, just friendly and helpful. The hotel is 2...

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Helpful?
1Thank giampigiampaolo
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for posting your review on TripAdvisor! I'm so happy to hear that we made your stay special for you and your daughter. It is always a pleasure welcoming families to our hotel. Not only is our location outstanding for sightseeing and daily activities, but within the walls of the hotel our staff strives to offer luxury...

Zug, Switzerland
Reviewed 5 August 2014

I love this place. I chose this hotel initially for its location and price and I am so glad I did. From the moment we walked in, my husband and I were bowled over with great service which was consistent for the duration of our 5 night stay. The art-deco style has been updated and is fresh and modern all...

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Helpful?
1Thank Nadinevdv
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for your lovely review! It was such a pleasure having you stay with us, and we so look forward to welcoming you back in the near future. We are so happy that you chose the Hotel Shangrila. The best and most rewarding part about your review is to read about the great service you received the...

Cheltenham
Reviewed 2 August 2014

We spent 5 days at the Shangrila in July as part of a wider trip to California. The room was spacious, with an enormous bathroom. We had two showers and a huge bathtub. We also had a great view of Santa Monica beach despite booking the cheapest of rooms. The location of this hotel is perfect, within very easy walking...

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Helpful?
Thank Julia E
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for leaving your review on TripAdvisor! Sounds like you had a wonderful time, and that is our main goal here at Hotel Shangrila. Please do come and see us again, it would be such a pleasure to welcome you back. Santa Monica is such an incredible, accessible, and exciting city. Being in our prime location, all...

Sydney, Australia
Reviewed 31 July 2014

We loved our stay at the Hotel Shangri-La from the moment we walked in. The check-in staff were extremely thorough and helpful and went out of their way to make our experience special. The housekeeping staff were pleasant and were very attentive to helping us out in any way they could. We had an issue with hotelclub who we booked...

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Helpful?
1Thank Julia A
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Your review makes me very proud of the Hotel Shangrila. Not only because you felt your time with us was special, but to read that multiple departments were able to go above and beyond to make your time with us perfect. Thank you so much for taking the time share your experience on TripAdvisor. Naturally, we would love all of...

New York City, New York
Reviewed 30 July 2014

Stayed here partial business and partial pleasure and brought my 18-yr-old daughter. When we checked in, Lindsay was working the check-in and concierge. She gave us SO many suggestions on what to do in our downtime. She was spot on with everyone of them that it really made our stay here special. Location is amazing and well worth it for...

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Helpful?
Thank Shari L
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for leaving your review on TripAdvisor. So great to read that you were able to plan your trip with Lindsay. She is a true asset to our team, and is just as you articulated: Great Concierge. Being a smaller hotel, we have the distinct privilege to collaborate with our guests in planning their travels down to...

Auckland, New Zealand
Reviewed 27 July 2014

This is a great location in Santa Monica being close to both the beach, restaurants and shops. We had a deluxe ocean view suite which had great views. The room was a bit small but this did not detract from our stay. The decor throughout the hotel is Art Deco and gives the hotel a very unique feel. There is...

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Helpful?
Thank MandA6468
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

Thank you so much for sharing your lovely review! So happy you were able to enjoy all of the areas of the hotel. Our courtyard area really is so special here in Santa Monica. Getting direct sunlight for most of the day into the late afternoon is a real plus! Not to mention the breath taking sunsets seen from our...

Perth
Reviewed 26 July 2014

We have stayed here twice and on both occasions enjoyed our stay. We especially liked Chokri the Shangri-La's in house driver. We used him for airport pickup and drop off' s and for day trips during our stay. He is very professional, polite, friendly, helpful and was always on time.

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Helpful?
Thank Phyll C
Sonny V, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review

So happy to read that you enjoyed your stay with us, and that you have stayed with us many times before! Chokri is wonderful! He has been with this hotel for decades, and he is a wealth of knowledge and delightful customer service. I am so happy that he was able to enhance your stay with us. Please come back...

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401-1019
Region: United States > California > Santa Monica > Santa Monica
Price Range: ₹ 22,376 - ₹ 41,316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#10 Family Hotel in Santa Monica
#10 On the Beach Hotel in Santa Monica
#11 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Santa Monica staff and other travellers.
14 questions
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Questions? Get answers from Hotel Shangri-La Santa Monica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose somewhere else”
 of 5 bubbles ToJARED, 9 Dec 2016 | Read review
“Get a room with a view of the sea”
 of 5 bubbles DeeDeenor, 28 Nov 2016 | Read review
“Ask for an ocean view. It is splendid.”
 of 5 bubbles MarjorieH286, 27 Nov 2016 | Read review
“definitely book a ocean view room”
 of 5 bubbles happytravelsfromuk, 25 Nov 2016 | Read review
“Ocean front of course”
 of 5 bubbles nyfriend, 20 Nov 2016 | Read review
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