Hotel Shangri-La
1301 Ocean Avenue, Santa Monica, CA 90401-1019
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$520
Free cancellation until 19/08/22
$414
$630
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Travelocity$520
Hotel Shangri-La$515
Hotels.com$630
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#22 of 38 hotels in Santa Monica
Location
Cleanliness
Service
Value
Reminiscent of Hollywood's Golden Age with its curving ocean liner-inspired architecture and whimsical Art Deco design, Hotel Shangri-La at the Ocean has been welcoming guests to the beach since 1939. Boasting one of the best locations in downtown Santa Monica, the hotel is walking distance to the beach, Santa Monica Pier and iconic restaurants.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Nightclub / DJ
Airport transportation
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Rooftop bar
Business Centre with Internet Access
Meeting rooms
Spa
Rooftop terrace
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Bay View
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
153Restaurantswithin 0.5 km
31Attractionswithin 0.5 km
1684Reviews33Q+A100Room tips
Reviews
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Had a fabulous 3 night stay and we loved our Art Deco ocean front room complete with jacuzzi bath. It was clean and quirky with everything we needed. We were made to feel so welcome from the moment we arrived. The pool area was great and the roof top bar fabulous for watching the sunset with a delicious cocktail. What really made our stay wonderful though was the Chief Concierge Adrienne Miley - wow!! Adrienne couldn’t have done more to make our stay so special, from making amazing restaurant recommendations and reservations, arranging a driver to show us around Laurel Canyon and rearranging our tours to ensure we could fit everything we wanted to do into our short stay. She quickly understood what we liked from food to what we wanted to see and do. She is such an asset to the hotel and we’re so grateful to her, nothing was too much trouble - she’s wonderful! 🤩…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location for walking about Santa monica, super professional staff, lovely pool area, tasty food at pool, cool upstairs bar and deck for sunsets and views. This place has many of the original fittings from the 30’s if you do not appreciate that and want something more modern, go somewhere else. Thank you Shanghai la staff we had a great time and will return!
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
for $650 (including about $200 of taxes etc) this hotel is a total dump. grubby, sticky surfaces, dark and dated decor, gloomy elevators and corridors, and a lobby that smells faintly of cat pee. no kidding: i've stayed in tons of 4-star hotels and this does not deserve 2 stars. the bathrooms have crappy plumbing and drains that don't drain. the faucet heads in the sinks are so "prickly" (not aerated) that you can't drink out of them. the soaps and lotions are worse than holiday inn. the beds are lumpy and pillows lower quality than best western. the rooms are dark – black floors (always a mistake) and even the "deluxe king with ocean view" is tiny. the windows are rusty metal frame, and have not been cleaned in years, even though they open (but don't have safety retainers, so they bang and blow in the sea breeze). the skeleton staff appear to be untrained. the gym, however, is actually OK (though it's in the basement and you feel like you might get mugged winding through the utility passageways to get to it. i didn't use the outdoor pool, but it's small. the rooftop bar is tiny and grim, with a good view of the ocean; the interior areas up there are so dark you can't see the floor. it's a lot like a '70s miami club, complete with fake-gold-cracks in the wall mirrors. the surfaces are not tactile, or attractive. if they claim there was a $30m renovation, it must have been done in 1950 because nothing about this hotel is new. Not. One. Thing. so, yuck. avoid.…
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: avoid this hotel. terrible value for money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel lobby is dirty, windows in the rooms are dirty, not washed for months, whereas the first thing you look at is the window given we have an Ocean View room. This was the case also in all other rooms we saw in this Hotel. Several rooms have broken windows. Bathroom lamps are dirty, curtains are dirty, sun loungers are filthy, floor in Hotel lobby is not cleaned properly, poor management as people working in hotel have private phone calls when on duty. Good thing about hotel is however its location.
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Date of stay: August 2022
Rooms
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We paid $500/night for the worst hotel experience of our lives. The furniture was old and outdated, the floors were dusty and dirty and the windows were dirty and couldn't be opened. The bed was pushed towards the window with little room to sit and enjoy the view while there was a huge open area to the other side. The ironing board didn't work (legs were broken) and the chaise had white spots on it and looked as if it hadn't ever been cleaned. The plumbing was clogged and there were very few amenities. They had a huge private pool party the day we checked in (which they didn't warn us about) and we couldn’t use the pool. The party was obnoxiously loud and disturbing and had I known about it, I would have gone elsewhere. They didn’t clean our room during our entire stay and on the day of checkout we were an hour late checking out and they sent security to threaten us. Then they called our room every five minutes to harass us, even though we assured them we were doing our best to get packed up. Customer service is a joke here. This hotel is a stand alone hotel and run by a general manager who doesn't know the first thing about customer service. The young guy behind the front desk is extremely RUDE and should be working as a bouncer at a nightclub, not a hotel. The staff are untrained and unqualified to be in the service industry (except the Valet, who was extremely friendly and courteous). They do not know how to run a hotel and just trying to keep their dilapidated hotel afloat. Be warned, don't waste your money staying here! We’ve never been so disappointed. This place is an EPIC FAILURE.…
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location for Santa Monica beaches, pier and shopping could not be better. However, hotel needs some investment as it seemed a bit shabby. Understand its a beautiful, old building but there is paint peeling off in places, window treatments were old and needed replacing and the shower weak. The windows are single paned ( as you would expect in an old building) but you can hear everything in the street. For the price you have to pay, we expected more.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is historic, awesome art deco vibes with full resort level of care at reasonable prices. The rooms aren't overly luxurious, but our ocean view was perfect. The staff was extremely helpful, pool and rooftop bar are beautiful. Location is perfect walking to all of the Santa Monica pier fun.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is probably the worst hotel I’ve stayed at. An all day pool rave party was in full swing when we arrived which meant we couldn’t use the pool and patio and the noise in the room was deafening until 9pm. No apology, no offer of any form of compensation. The pool area was then covered in trash for our enjoyment the next morning. Staff at the upstairs bar were border line rude, at best indifferent.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Dated hotel rusty room fixtures, close kitchen as and when they like so no guarantee of food - room left unserviced for first three nights only two towels in the room for this time Can only use stairs in the evenings to access room as lifts are used by the public to get to the roof bar instead
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Asking for a partial refund since our experience was so bad. Found someone's retainer in the fold out sofa, previous guest hair in the shower, and the balconies do not have dividers between the rooms. It was one long balcony around the whole building, and I felt unsafe the whole stay at night. The staff also messed up on the check in process and then harassed us messing up our experience. The room was also hot the whole time.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$369 - $603 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel shangri la santa monica
LOCATION
United StatesCaliforniaSanta MonicaSanta Monica
NUMBER OF ROOMS
71
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Claim Your Listing Frequently Asked Questions about Hotel Shangri-La
Which popular attractions are close to Hotel Shangri-La?
Nearby attractions include Montana Avenue (0.3 km), Third Street Promenade (0.4 km), and Ye Olde Kings Head (0.2 km).
What are some of the property amenities at Hotel Shangri-La?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Shangri-La?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Shangri-La?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Shangri-La?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Shangri-La?
Conveniently located restaurants include Burger Lounge, SUGARFISH by sushi nozawa, and Tender Greens.
Are there opportunities to exercise at Hotel Shangri-La?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Shangri-La have airport transportation?
Yes, Hotel Shangri-La offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Shangri-La located near the city centre?
Yes, it is 0.7 km away from the centre of Santa Monica.
Are any cleaning services offered at Hotel Shangri-La?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Shangri-La offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.