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Hilton Santa Cruz / Scotts Valley

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Traveller (96)
Room & Suite (50)
Dining (4)
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Overview
  • Excellent53%
  • Very good23%
  • Average12%
  • Poor9%
  • Terrible3%
Travellers talk about
“fourth floor”(6 reviews)
“stone house”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (504)
There are newer reviews for Hilton Santa Cruz / Scotts Valley
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Traveller rating
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115
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246
115
63
46
20
Show reviews that mention
All reviewsfourth floorhotel is beautifulstone housebreakfast buffetfront desk staffroom servicequiet locationeasy accessthe hotel is cleanrooms are spaciousan upgradepool and hot tubchecking outstayed here for one nightshort driveelevatorredwoods
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11 - 15 of 490 reviews
Reviewed 3 weeks ago

Had a friends weekend and stayed at the Hilton for 4 days, was very happy with the views, staff, and bar. If you stay at many Hiltons, this location isn't on par with others, but still a good stay. The breakfast and food options are...More

Review collected in partnership with Hilton Hotels & Resorts
Thank J-Dubb125
Response from Marina D, Manager at Hilton Santa Cruz / Scotts ValleyResponded 3 weeks ago

Dear J-Dubb125, Thank you so much taking the time to let us know about your recent visit. I’m glad you had a good time on your friends weekend. It sounds like you all had a great time in Santa Cruz area. I do apologize though...More

Reviewed 3 weeks ago

We have stayed here many times prior to new ownership and never had issues. We were staying for pleasure (family business). We were upgraded to a fireplace suite, walk in and see a big dirty spot on the carpet, looks like a pet had an...More

2  Thank CJbabie
Response from Marina D, Manager at Hilton Santa Cruz / Scotts ValleyResponded 3 weeks ago

Dear CJbabie, Thank you for taking the time to review your recent stay with us. I apologize that you felt the hotel was lacking. Our staff strives to show the hotel in the best light and exceed our guests expectations. It sounds as if we...More

Reviewed 4 weeks ago

Ashley and Taylor are soo friendly it's like coming home to family ( the good family) :) They remembered my questions and followed up with me as to how things went. If I had a business near the property I would have to recruit them...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Adam M
Reviewed 4 weeks ago

First let me start with the layout of the hotel, it's terrible. I pre-picked a room on the 4th floor with a "forest view". I opened the curtains to find the grill of a Subaru 3 feet from my window. I asked to switch rooms...More

Thank John S
Reviewed 21 April 2018

Very comfortable hotel, good for the business traveler. I appreciated the complete fitness center, the comfortable desk, and a large number of power outlets. The only drawback was the distance to Santa Cruz and the lack of nearby restaurant choices.

Review collected in partnership with Hilton Hotels & Resorts
Thank LBJPortland
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 148 - US$ 364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 148 - US$ 364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (96)
Room & Suite (50)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Withkid
30 November 2017|
Answer
Response from karlar15 | Reviewed this property |
Not sure what the fee is and there are restrictions as to the size of dog. I believe they have all this info on their website.
0
Votes
DKCali
29 August 2016|
AnswerShow all 6 answers
Response from dkghouse | Reviewed this property |
The boardwalk is a 15 minute drive, maybe 7 miles away. Lots of stop lights in between but a easy drive.
0
Votes
MissCarmelita
18 February 2016|
AnswerShow all 4 answers
Response from gghorse | Reviewed this property |
Hi Sorry no pictures at the time I was staying there was equipment in the parking lot as there were renovations underway . No noise however at the times I was in the room.
0
Votes
Room Tips
"We had a room on the top floor that over looked the front of the hotel, its built on a hill side."
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"A quiet location in general. Some rooms may be back facing and darker toward to the woods."
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"Mountain View is better"
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"no suggestions, seem to have a choice of the parking lot or trees"
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