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All reviewswaffleslarge bathroomincluded breakfastwalking distancewaffle makerdefinitely stay here againbeds were comfortabledowntown areagreat roompool and hot tubking bedone night stayfreewayparkingboardwalkcerealmicrowave
the hotel was old, however, clean, I could smell the bleach. Which wasn't bad and the breakfast was okay, the staff very helpful. I assume it was the manager, who tried very hard to accommodate our changing schedule.
Thank Deborah M
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded yesterday
Dear Deborah, We are pleased to hear that you had a comfortable stay with us and that our hotel suited your accommodation requirements so well. We would love to welcome you back for another great stay very soon! Best wishes, Hotel Management.
First off I have to say that Joan my check in clerk was very nice and courteous. Our room was going to be on the 2nd floor, I explained to Joan that my wife has been experiencing back pain and cant climp stairs. Without hesitation...More
Thank Kent V
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 3 weeks ago
Dear Guest, I'll pass your kind remarks on to Joan. She will be delighted that she was able to add to your stay. We do pride ourselves on having some of the friendliest faces in the neighborhood. Please don't hesitate to get in touch with...More
Stayed here for two days while exploring the area. It wasn’t bad at all. Parking was a little tight for a truck. They had continental breakfast in the morning. Lots of places to eat with if walking distance. Oh there is a really great park...More
Thank Jeffrey T
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 16 May 2018
Dear Guest, Thank you for choosing to stay with us recently, and for taking the time to provide us with your rating. We were happy to welcome you to our hotel, and we are pleased that you had an enjoyable stay. We would love to...More
Be careful with your belongings...don’t trust them ...I made the mistake of forgetting something there that I’m sure was there ...but they “didn’t found anything”...I don’t believe them, but I can’t do anything..More
1 Thank Charlotte L
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 9 May 2018
Dear Guest, We were so sorry to hear that your belongings were not located after you left. We apologize if you felt that we were uncaring towards your belongings, as this is not the case at all. Our staff would have conducted a thorough search...More
This is our fourth hotel experience in the Santa Cruz area. by far it's been the best. Staff was very friendly, and helpful. Rooms were very clean. Quiet at night. Pool and Hot Tub clean. I don't choose a hotel for free breakfast-but this one...More
Thank James B
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 5 April 2018
Dear Guest, We loved your review! Thank you for sharing your comments. We loved being your host and would love to welcome you back, the next time you are visiting the area. Best wishes, Hotel Management.