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Comfort Inn Santa Cruz

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Traveller (23)
Room & Suite (95)
Pool & Beach (18)
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Overview
  • Excellent29%
  • Very good33%
  • Average18%
  • Poor8%
  • Terrible12%
Travellers talk about
“waffles”(18 reviews)
“large bathroom”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Wheelchair Access
Laundry Service
2 Star Hotel
All hotel details
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Reviews (275)
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74
77
47
19
33
Show reviews that mention
All reviewswaffleslarge bathroomincluded breakfastwalking distancewaffle makerdefinitely stay here againbeds were comfortabledowntown areagreat roompool and hot tubking bedone night stayfreewayparkingboardwalkcerealmicrowave
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1 - 5 of 250 reviews
Reviewed 2 days ago

the hotel was old, however, clean, I could smell the bleach. Which wasn't bad and the breakfast was okay, the staff very helpful. I assume it was the manager, who tried very hard to accommodate our changing schedule.

Thank Deborah M
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded yesterday

Dear Deborah, We are pleased to hear that you had a comfortable stay with us and that our hotel suited your accommodation requirements so well. We would love to welcome you back for another great stay very soon! Best wishes, Hotel Management.

Reviewed 4 weeks ago

First off I have to say that Joan my check in clerk was very nice and courteous. Our room was going to be on the 2nd floor, I explained to Joan that my wife has been experiencing back pain and cant climp stairs. Without hesitation...More

Thank Kent V
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 3 weeks ago

Dear Guest, I'll pass your kind remarks on to Joan. She will be delighted that she was able to add to your stay. We do pride ourselves on having some of the friendliest faces in the neighborhood. Please don't hesitate to get in touch with...More

Reviewed 15 May 2018 via mobile

Stayed here for two days while exploring the area. It wasn’t bad at all. Parking was a little tight for a truck. They had continental breakfast in the morning. Lots of places to eat with if walking distance. Oh there is a really great park...More

Thank Jeffrey T
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 16 May 2018

Dear Guest, Thank you for choosing to stay with us recently, and for taking the time to provide us with your rating. We were happy to welcome you to our hotel, and we are pleased that you had an enjoyable stay. We would love to...More

Reviewed 8 May 2018 via mobile

Be careful with your belongings...don’t trust them ...I made the mistake of forgetting something there that I’m sure was there ...but they “didn’t found anything”...I don’t believe them, but I can’t do anything..More

1  Thank Charlotte L
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 9 May 2018

Dear Guest, We were so sorry to hear that your belongings were not located after you left. We apologize if you felt that we were uncaring towards your belongings, as this is not the case at all. Our staff would have conducted a thorough search...More

Reviewed 3 April 2018

This is our fourth hotel experience in the Santa Cruz area. by far it's been the best. Staff was very friendly, and helpful. Rooms were very clean. Quiet at night. Pool and Hot Tub clean. I don't choose a hotel for free breakfast-but this one...More

Thank James B
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 5 April 2018

Dear Guest, We loved your review! Thank you for sharing your comments. We loved being your host and would love to welcome you back, the next time you are visiting the area. Best wishes, Hotel Management.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Breakfast Available
Laundry Service
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$ 121 - US$ 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Santa Cruz
#6 Romantic Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 121 - US$ 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Santa Cruz
#6 Romantic Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (23)
Room & Suite (95)
Pool & Beach (18)
Dining (1)
Amenities (4)
Questions & Answers
Ask a question
sallyannangel
5 November 2015|
Answer
Response from oscar s | Property representative |
We do in some if the rooms, those rooms are category are NK1 nonsmoking rooms, thank you best Oscar Sanchez, General Manager.
0
Votes
Room Tips
"Downstairs by the pool was a great location for us!"
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"The pool may be tiny but you are within a block from the ocean."
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"Do not stay on a weekend"
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"had upstairs #224 large king bed & double with privacy door and huge bathroom. its clean and has an..."
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