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Comfort Inn Santa Cruz

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Traveller (25)
360
Panoramas (7)
360
360
360
Traveller (25)
360
Panoramas (7)
Pool & Beach (20)
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Breakfast included
Self-Serve Laundry
Non-Smoking Hotel
Outdoor pool
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Room features
Non-Smoking Rooms
Accessible rooms
Microwave
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
124Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
Reviews (290)
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264 results
Traveller rating
74
79
57
20
34
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Time of year
LanguageEnglish
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74
79
57
20
34
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All reviews waffles large bathroom walking distance waffle maker would definitely stay here again road trip great room downtown area king bed freeway plymouth parking boardwalk cereal shutters microwave coast
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1 - 5 of 264 reviews
Reviewed 6 days ago

Room was great other than the bathroom door wouldn't close. Room with 2 beds also had a sleeper sofa so that was handy. Don't count on the breakfast as there's not much there compared to the Comfort Inn in Seaside, Oregon. This Santa Cruz Comfort...More

Thank Sheree T
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 3 days ago

Dear Sheree, We're very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This isn't the usual feedback that we get and not the common experience that our guests have. Thank you for your...More

Reviewed 1 week ago

Pleasantly surprised. Small but comfortable. Great for a short stay. My two sons and I went on a last minute road trip and stayed one night. As a single mom, I didn't feel safety was an issue. Only drawback was that we were placed next...More

Thank Traveler06229649835
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 1 week ago

Dear Guest, We were glad to hear that your stay with us was to your satisfaction. We enjoyed being your host and would love to do so again if your travels bring you back to the area. Best wishes, Hotel Management.

Reviewed 9 October 2018 via mobile

This is an older motel with a franchise with Comfort Inn, so it doesn't have the polish and comfort you might expect from a Comfort Inn. The location is good. Not next to the beach but it's not too far away. The fabulous ice cream...More

Thank vaisselle
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 11 October 2018

Dear Vaisselle, Although glad that you had a pleasant experience at our property, we were sorry to hear that some issues marred your stay with us. We do wish that you had made us aware of these during your stay, so that we could have...More

Reviewed 1 October 2018 via mobile

We checked in on Sunday evening and had the worst customer service experience ever. After waiting 20 minutes to check in, our first room’s door key wasn’t working. We tried a few more keys before Jay, the front desk employee, got us another room. The...More

Thank madeadowen
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 3 October 2018

Dear Guest, We're very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This isn't the usual feedback that we get and not the common experience that our guests have. Thank you for your...More

Reviewed 27 September 2018 via mobile

My wife and I were just looking for a cheap place to lay our heads for the night. Usually you can't go wrong with Comfort inn. The first thing we experienced was a severe lack of parking spaces, partially due to a few visitors not...More

Thank Sightsee594619
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Inn Santa CruzResponded 29 September 2018

Dear Guest, Although glad that you had a pleasant experience at our property, we were sorry to hear that some issues marred your stay with us. We do wish that you had made us aware of these during your stay so that we could have...More

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Questions & Answers
Ask a question
sallyannangel
5 November 2015|
Answer
Response from oscar s | Property representative |
We do in some if the rooms, those rooms are category are NK1 nonsmoking rooms, thank you best Oscar Sanchez, General Manager.
0
Votes
Room Tips
"Choose a room away from the front desk. Also, no elevators only stairs."
Traveler06229649835
1 week ago
Read review
"Downstairs by the pool was a great location for us!"
SiselSandi
13 Feb 2018
Read review
"The pool may be tiny but you are within a block from the ocean."
TamaraL1533
4 Jan 2018
Read review
"Do not stay on a weekend"
staceyjk
17 Nov 2017
Read review
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PRICE RANGE
US$ 78 - US$ 187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn santa cruz hotel santa cruz
LOCATION
United StatesCaliforniaSanta Cruz
NUMBER OF ROOMS
63
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