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Best Western Inn

CancelonUS$ 258*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 290*
US$ 258*
Great Deal
US$ 290*
US$ 286*
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Best Western Inn
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186 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Inn
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Showing 180: English reviews
Placentia, CA
Reviewed 2 September 2015

The value was excellent! We just needed a place to sleep that was centrally locate, had a refrigerator and a microwave. We even got a free breakfast which was better than what we normally get at Marriotts where we normally stay. The staff was friendly and courteous and the room was clean. My only complaint was that the bathroom was...

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Helpful?
Thank bedil
Ana D, General Manager at Best Western Inn, responded to this review

Dear Guest: Thank you very much for taking part of your valuable time to share about your positive experience during your stay at our facility. Sorry about the size of our bathroom, please if you need to came back to Santa Cruz, give us the great privilege to have you again at our facility. Take care,

pittsburg, ca, United States
Reviewed 2 September 2015

considering its about a 10 minute driving distance to santa cruz beach & boardwalk I enjoyed staying at the Best Western. Staff was friendly, room decor looked nice and they offer complimentary breakfast with an assortment of options incl. eggs and sausage. Like it and I will stay at this hotel when in town.

Review collected in partnership with Best Western
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Helpful?
Thank Kayante N
Ana D, General Manager at Best Western Inn, responded to this review

To one of our Best Guest:: Thank you very much for gave us the privilege to accommodate your lodgings, Thank you for your nice comment. Please if you need to came back to Santa Cruz, give us again the great privilege to accommodate your lodgings at our facility. Take care, Ana Dubon

Regina, Canada
Reviewed 1 September 2015

A pretty good stay but it was a little noisy as my room was very close to the street. It's an easy place to find - right on the main tourist road (Ocean St.) that heads toward the beach and the boardwalk.

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Helpful?
Thank SusanneHM
Ana D, General Manager at Best Western Inn, responded to this review

Dear Guest: Was a great privilege to had you at your facility, wishing to have you again at our facility, We notice you had a very good stay at our facility and with the comment you shared , it encourage us to keep doing the best for all valuable guest like you. Take care.

San Jose, California
Reviewed 31 August 2015

This is a convenient, right off the freeway, place to stay in Santa Cruz. The room was large, well supplied, and clean; complimentary breakfast was an excellent way to start the day, and the staff was friendly and very helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Bay-Area-Grandma
Ana D, General Manager at Best Western Inn, responded to this review

Dear and valuable Guest Was a great pleasure to accommodate your lodgings and we are very glad to know you were satisfy during your stay at our facility. If you will need to came back to Santa Cruz again I wish you to let us accommodate your lodgings again. Thank you Management,

Wildomar, United States
Reviewed 31 August 2015

Booked via EXPEDIA. Prepaid room not ready upon arrival. Torn curtains, dirty floor, noisy from outside traffic and neighbors. I called staff about the noise from jumping neighbors upstairs and nothing was done to calm situation or move us to another room. A truck stop quality hotel for the price of a quality hotel in LA or San Diego.

Review collected in partnership with Best Western
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Helpful?
Thank Rodrigo C
Ana D, General Manager at Best Western Inn, responded to this review

Dear Guest: We are very sorry about the negative impression you got from our hotel, In summer time this area go with a very high prices, our hotel already started renovating some rooms, but I am pretty sure you were in one of the old rooms, and night audit reported about the noisy guest above you made , but at...

Southern California
Reviewed 30 August 2015

Hey, this was a pleasant surprise! Not a ton of extra amenities, but the room was super comfy (bed was PERFECT, and lots of pillows), had frig AND microwave, ample bathroom towels, supplies and size, and the AC made it quite comfy. They had a small work-out room with 3 machines and very complete adjoining bathroom. The buffet breakfast was...

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Helpful?
Thank SoCalGal52
Ana D, General Manager at Best Western Inn, responded to this review

Dear Guest: Thank you very much for being so kind and share about the good experience during your stay at our hotel, we are glad to know you were very satisfied, that gave us a great motivation and encourage us to keep doing our best for please a valuable guest like you. Take Care, Management

Los Angeles, California
Reviewed 4 August 2015

After a traumatizing experience in SF ( a man was killed outside out room while resisting arrest, and we spent a good part of the day at the police dept) we decided to leave a day early. We ended up in santa cruz about 7:30 that night and checked into the best western. Tyler was there to greet us warmly...

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Helpful?
Thank 843sheilam
Ana D, General Manager at Best Western Inn, responded to this review

Dear Guest: We are very glad to know that after a difficult time in San Francisca you founded in our hotel a warm welcome, and we know Tylor is a fantastic person, I am agree with you. Is very satisfactory when we read comments like your who pointed an all positives things you founded during your stay at our facility,...

Reviewed 3 August 2015 via mobile

We stayed at the Best Western for two nights and it's okay. We had not such a good experience with the manager because there was a problem with our booking. Instead of giving us a bit of attention she called with the booking agency on the speaker saying that the credit card payment was not accepted. Not a customer friendly...

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Helpful?
Thank Edwin72
Ana D, General Manager at Best Western Inn, responded to this review

Dear Guest: I want to apologize for the inconvenience at the check inn time, you are a valuable guest and you deserved all our attention, but at the same time as business every time we check in a guest we have to get a warrantee payment , and sometimes we had to contact the travel agent and get some verification...

bolton
Reviewed 1 August 2015 via mobile

Perfect little place! Felt just like a hotel! Really clean, comfortable and secure! We were on the top floor, and getting suitcases to the room was a doddle. The hotel also has free wifi which Is a bonus, and had no trouble parking what so ever. The western also provides an excellent breakfast with lots of choice, hot and cold!...

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Helpful?
Thank kally a
Ana D, General Manager at Best Western Inn, responded to this review

Dear and Valuable Guest: Thank you very much for taking part of your valuable time to share about the good experienced during your stay at our facility, you are the one who gave us the great privilege to accommodate your lodgings. Wishing to see you soon . Managesment

North Tustin, CA
Reviewed 31 July 2015

Basic Best Western in Santa Cruz. Very well located - close to the Boardwalk and the downtown shopping area.New management tean was just taking over - them seemed competent. Breakfast was adequate. A basic Best Western.

Review collected in partnership with Best Western
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Helpful?
Thank Lois C
Ana D, General Manager at Best Western Inn, responded to this review

Dear Guest: You were a great guest, thank you very much for being at our facility, was a great privilege to have you at our facility. Take care, Management

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Best Western Inn

Address: 126 Plymouth St, Santa Cruz, CA 95060-2932
Region: United States > California > Santa Cruz
Price Range: ₹ 6,877 - ₹ 20,241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Inn 2.5*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Hotwire, Travelocity, Priceline, Expedia, Orbitz, Cheap Tickets, Cancelon, HotelsClick and HotelQuickly so you can book your Best Western Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Santa Cruz
Santa Cruz Best Western
Hotel Style:
#9 On the Beach Hotel in Santa Cruz
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Questions & Answers

Questions? Get answers from Best Western Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room towards the back, hotel is next to a busy intersection”
MarissaH390, 7 Mar 2017 | Read review
“When I have a choice I always stay upstairs”
LesleyA5, 17 Oct 2016 | Read review
“Be aware advertised suites and NOT suites.”
MikeN291, 21 Jun 2016 | Read review
“Make sure your toilets flush and the shower turns on”
sheinaghv, 28 Oct 2015 | Read review
“Corner room is great!”
bedil, 2 Sep 2015 | Read review
5 of 5
Cancelon
US$ 258* /night
View Deal
Booking.comUS$ 290
Hotwire.comUS$ 286
PricelineUS$ 285
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Prices are for 1 room, 2 adults
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