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Best Western Inn

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Traveller (18)
Room & Suite (15)
Traveller (18)
Room & Suite (15)
Dining (3)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
We got a guest who reported a picture of one of our suit that do not belong to our hotel, I went to check it and I found 3 to 4 pictures that do not belong to our hotel I did not find a way to drag it and sent to you. I will contact the corporate for see if they can do something by their side but I need to let you know that you mix a pictures of a different hotel with the real pictures of our facility.
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Property amenities
Free Parking
Breakfast included
Wheelchair Access
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Hot Tub
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Multilingual Staff
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Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Suites
Family Rooms
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
118Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
Reviews & more
235Reviews
40Photos
1Q+A
25Room tips
Traveller rating
  • 60
  • 77
  • 46
  • 26
  • 26
Time of year
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Show reviews that mention
close to freeway, nice clean hotel, very comfortable beds, bathrooms were extremely small (cold not close door when going to bathroom) friendly staff, good breakfast selection, inconvenient trying to get out of parking lot
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Review collected in partnership with Best Western
Response from Stephanie G, Front Office Manager at Best Western Inn
Responded 3 weeks ago
Hello There! Thank you for taking the time to leave a review about your stay with us. All feedback is greatly appreciated. Thank you so much for your nice comments about our cleanliness, breakfast, and staff. We understand that parking is a bit of a hassle given that our parking lot is so small. We have a strict one car per room rule and when one guest doesn't follow that rule, it messes everything up for everyone and we would like to apologize for the inconvenience, or any inconvenience that you might've experienced while staying with us .
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the room was very big, really nice and up to date. I would recomend this hotel to anyone. The price was really fair. Close to the ocean and shops, can"t beat it. The staff was friendly and helpful. I stayed in a single king room.
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Review collected in partnership with Best Western
Response from Stephanie G, Front Office Manager at Best Western Inn
Responded 3 weeks ago
Thank you so much for taking the time to leave a nice review about your experience with us! We at Best Western Inn on Plymouth Street appreciate it very much. We're just one phone call away so feel free to give us a ring whenever you are in need of any assistance!
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+1
The room was nice. Bathroom was nice. Breakfast?? Scrambled eggs tasted starchy. Potatoes were dry. The waitress was very inattentive. Maybe she just woke up and wish she could go back to bed. However the wifi reception was good.
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Response from Stephanie G, Front Office Manager at Best Western Inn
Responded 3 weeks ago
Good morning! Thank you for taking the time to leave a review. We appreciate all feedback and will work harder for future guests. best regards ,
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I was looking for a Best Western near my nephew's home in Capitola, knowing I would be heading up to Berkeley the next day. I like Best Western because generally, they provide a stay worth the money. This little place was a gem. From the outside, it was easy to miss. And it h
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Response from Stephanie G, Front Office Manager at Best Western Inn
Responded 31 Oct 2018
Hello there! Thank you so much for our kind words, they mean a lot to all of us at Best Western Inn. We're so glad you enjoyed your stay with us. With low expectations , you never know what to expect, but I'm so glad you appreciated everything we had to offer and we hope you consider us again for your next stay :)
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Hotel better than expected. Room small but well decorated and clean. We were room 121b very near the road and it was very noisy indeed. Breakfast was nice and the restaurant was clean. The car park is very small indeed. Big shout out to the person who very kindly put dents in the
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
King room
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Is this hotel near a homeless shelter?
Yes, and the homeless people already grow , is a lot a people with not place to leave, all Santa Cruz have this issue. Sorry
0 votes
Show all answers
"Don't stay at this hotel."
"Upstairs will be safer than street level."
"Away from traffic"
"Request a room towards the back, hotel is next to a busy intersection"
"When I have a choice I always stay upstairs"
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PRICE RANGE
US$ 95 - US$ 187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western santa cruzsanta cruz best western
LOCATION
United StatesCaliforniaSanta Cruz
NUMBER OF ROOMS
28
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