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Hotel Paradox, Autograph Collection

594 reviews
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Traveller (207)
Room & Suite (161)
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Overview
  • Excellent50%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible1%
Travellers talk about
“pool area”(52 reviews)
“free shuttle”(11 reviews)
“fire pit”(37 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (594)Write a Review
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All reviewspool areafree shuttlefire pithotel shuttlehot tubshuttle servicebarn doorholiday inncool hotelfifth floorconference roomgreat poolwalking distance to downtownhomeless peoplenice roomsocean streethotel rooms
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71 - 75 of 577 reviews
Reviewed 12 May 2017 via mobile

Stayed here with my family and we loved it! The hotel is clean, rooms are spacious, loved the modern decor, the pool was heated, the pool area was so cute and the staff were all friendly. The coffee in the room was good and the...More

Thank Darby30
Reviewed 3 May 2017

I have stayed at this property a few times now. It's an interesting hotel with an edgy interesting lobby and pool scene. The hotel feels like an old "motel" layout with a walkway that leads past all of the rooms. If you are looking to...More

Thank KKayLJ
Response from David C, General Manager at Hotel Paradox, Autograph CollectionResponded 4 May 2017

Dear KKayLJ, Thank you for your review and for your loyalty! I'm glad to hear you found the beds comfortable, the rooms well appointed, and the staff attentive to solve any problems you encountered. I am sorry to hear that the breakfast service was less...More

Reviewed 3 May 2017

The Paradox is a great place! The hotel staff is extremely 'guest-centric', accommodating as much as they can be. Very courteous and knowledgeable. Always on point. The rooms are modern and very well appointed, clean comfortable beds, everything in place. Not for the business traveler....More

Thank Mikel B
Reviewed 2 May 2017

While we were not a fan of Santa Cruz itself, we were more than glad to have chosen Hotel Paradox for our stay. The hotel appears to be recently renovated/updated with very trendy/modern decor. Our hotel room was very clean and comfortable (complete with illy...More

Thank Sjlafer
Reviewed 30 April 2017 via mobile

I had family who lived in the apartment/condos across the street from this hotel, when it was in its prior incarnation. Never seemed like much of anything. Times have changed. I can sum it up in this comment from my wife: "I wish we were...More

Thank Tony E
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 156 - US$ 292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Santa Cruz
#8 Family Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 156 - US$ 292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Santa Cruz
#8 Family Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms
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Traveller (207)
Room & Suite (161)
Pool & Beach (42)
Dining (28)
Hotel & Grounds (221)
Business Centre & Event Rooms (8)
Bathroom (5)
Questions & Answers
Ask a question
doge503fat
15 April 2017|
AnswerShow all 6 answers
Response from Nivardo | Reviewed this property |
YES you can, also the IFE/INE card works, however passport is more "international" since it more official outside of Mexico. There is a different approach with Car rental since they required an ID with your address. Enjoy!
0
Votes
Sfafb
1 July 2016|
AnswerShow all 9 answers
Response from Robert M | Reviewed this property |
Unless you are on the 5th floor, you aren't really seeing much of anything. The pool view isn't too bad. You aren't really staying here for the view from the hotel.
2
Votes
Nicole n
16 February 2016|
Answer
Response from W C | Reviewed this property |
I had a problem with the reservation process, also. I called the hotel directly (not the central reservation office) and requested to speak directly to the hotel manager. I was able to speak with one of the managers, he... More
0
Votes
Room Tips
"Choose upper floors to be more quieter."
Read review
"Corner suite on the top floor can't be beat!"
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"Thought pool view was nice....2nd floor and up only for me."
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"Very quiet on the top floor"
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