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Hampton Inn Santa Cruz

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Hampton Inn Santa Cruz
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642 Reviews from our TripAdvisor Community

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Showing 634: English reviews
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Potomac Falls, VA
Reviewed 3 days ago NEWvia mobile

Rooms were spacious! Entire hotel is almost renovated. Everything was up to par. I had an opportunity to meet manager Mr. Ray Patel who was concerned that our stay would be great! I would recommend this hotel.

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Helpful?
Thank Neenaluvsvacations
Modesto, California
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017

I always stay here when I am in Santa Cruz. Love this hotel. It has everything I need & want, plus Hilton Honors points! But this time, there were kids staying there that were LOUD early in the morning. Running down the halls, screaming, etc. I mostly blame the parents, who should NOT allow their kids to behave that way,...

Review collected in partnership with Hampton
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Thank CaboKat5150
About Hotel's Favourite Review
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for the great review! I'm glad that we can offer you everything you need, and that you are taking advantage of the Hilton Honors program to add extra value to your stay! I apologize that you experienced noise during your time with us -- we have an open atrium layout, and typically our Front Desk is able to hear...

Santa Rosa, United States
Reviewed 1 week ago

From other reviews I did not expect much from this hotel...but was very surprised. The remodel was almost done and our room was new and clean. The breakfast was EXTENSIVE....and very good. Don't let the 2015 reviews deter you, if you are looking for a Hilton type accommodation.....and not a country Inn....this is now very nice

Review collected in partnership with Hampton
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Thank 345sherylh
San Mateo, California
Reviewed 2 weeks ago

Room smelled and Cable was not working. The staff was unhelpful and did NOT offer an alternative room. I would strongly advice not to stay at this hotel. Breakfast was sub-standard. Not staying at this hotel again.

Review collected in partnership with Hampton
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Helpful?
Thank Ish D
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm so sorry for your disappointing stay experience! While I'm not sure why your room had an odor or our DIRECTV was not working, we are currently undergoing renovations, so our room inventory and hence our ability to change rooms is somewhat limited. I apologize that we were unable to move you during your stay. I sincerely hope that we...

Lancaster, California
Reviewed 3 weeks ago

after driving for 6 hours it was a site for soar everything. The room was clean and cool like I like it. Too cold for my wife, but soon we both were happy. We were only here for the one night as we were to pick up the grand daughter in the morning and then head back home. The rooms...

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Thank Walter M
Dublin
Reviewed 3 weeks ago

Room was ok. Breakfast and fruit were sub par. It was expensive. Conveniently located. Restaurant that was recommended was expensive and average. I'd look for a different place next time. I always stay at Hampton Inns, but would look for another hotel the next time I go there.

Review collected in partnership with Hampton
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Helpful?
Thank rubiofamily
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I apologize that your stay with us did not exceed your expectations! I'm sorry that the fruit served at breakfast was sub-par -- I'll speak with our breakfast staff to ensure that our offerings are fresh and delicious as intended. I hope that we have the opportunity to have you with us again in the future so we can provide...

La Mirada, California
Reviewed 4 weeks ago

If you're looking for rates under $200 near San Jose, CA? Please stay at Hampton Inn on Ocean in Santa Cruz. Great Value. I checked several websites for anything near San Jose - under $200. I chose this hotel, and I'm very glad I did. I will only stay here from now on. NEW, Good, Clean room. New Bathroom. Friendly...

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Thank chris221gm
Folsom, United States
Reviewed 4 weeks ago

There are a lot of inexpensive hotels in Santa Crux, but the Hampton Inn is by far the most luxurious in comparison and for a great price! The staff welcomed us, accommodated early check in, and were very friendly. It is conveniently located right off Highway 17/1 and very close to the Boardwalk.

Review collected in partnership with Hampton
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Thank Alicia L
Council Bluffs, Iowa, United States
Reviewed 4 weeks ago

I am a Hilton Club member and this hotel overall was not that great. We had a terrible view of the roof of the entrance (Seriously, could not see around this roof because it was peaked..lol) soundproofing between floors and rooms could be better. My brother was up all nite with the neighbors infant crying. Location is convenient, but the...

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Helpful?
Thank Darcie S
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

I'm sorry to read that you had a disappointing stay at our property! I apologize for the noise issues that your brother experienced -- typically noise is not an problem for our guests, but I am sorry that this occurred. There are indeed two rooms at our property that look out onto our roof, and I am sorry that your...

Saint Charles, Illinois
Reviewed 24 February 2017

We needed to find last minute reservations due to weather issues in the area. We were directed to this hotel by Hilton. It was a great choice. The location was very close to the downtown area. The rooms were clean and spacious. The breakfast was exactly what we wanted. I recommend this hotel.

Review collected in partnership with Hampton
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Helpful?
Thank Kim C
BaysideHotels, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this review

Thanks for the great review! I'm happy that we were able to accommodate you during the trouble you experienced with the weather. Thanks for the recommendation, and we hope to have you with us in the future under more sunny circumstances!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Hampton Inn Santa Cruz, a captivating California coast hotel. Treat yourself to our lovely retreat located near everything you'd ever need to make your visit the best it can be. Delight in superb sandy beaches, fascinating local history, out-of-this-world attractions and exceptionally fine dining. Experience a veritable vacation paradise in Santa Cruz. Our hospitable hotel puts you in perfect proximity to the beach, boardwalk and dozens of amazing attractions less than 2 miles away. ... more   less 

Additional Information about Hampton Inn Santa Cruz

Address: 1505 Ocean Street, Santa Cruz, CA 95060
Region: United States > California > Santa Cruz
Price Range: ₹ 10,956 - ₹ 21,717 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Santa Cruz 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Hampton Inn Santa Cruz Hotel Santa Cruz
Santa Cruz Hampton Inn
Hotel Style:
#6 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Santa Cruz staff and other travellers.
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Questions? Get answers from Hampton Inn Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rear facing room for quieter evening.”
GallowsThief, 23 Dec 2016 | Read review
“Room #304 is high up and quiet.”
Globewalker13, 14 Sep 2016 | Read review
“Make sure you ask for a room that is not right on the lobby. 2nd floor or higher might be better.”
ANoraS, 4 Jul 2016 | Read review
“Upper floor in back, south end. Less road noise.”
joelg710, 24 Jun 2016 | Read review
“Top floor is usually quieter.”
disneymomOregonCoast, 28 May 2016 | Read review
5 of 5