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Holiday Inn Express Santa Cruz

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Holiday Inn Express Santa Cruz
Holiday Inn Express Santa Cruz
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496 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Santa Cruz
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Showing 473: English reviews
Dallas, Oregon
Reviewed 27 August 2013

This hotel was great, the service was excellent. Barbara in housekeeping was so friendly and nice. She kept the room very nice and always checked to make sure we had everything we needed. When we met in the hall she was so pleasant and was always smiling. Nice to see someone happy at her job. The breakfast was fantastic, Biscuits...

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Helpful?
Thank Rosmary_I
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Rosmary_I, We never deter from our goal of creating inspirational stays for our guests. Our team are driven by our guest's experiences and we love when they stay and share their feedback like you have. I am so glad to see that you loved our staff and your stay. The breakfast is truly one of our best features and...

Trafalgar, Australia
Reviewed 24 August 2013

This hotel was a bit hard to find and once we got there, the underground parking was extremely tight. If you have a large vehicle you would be in trouble! There was no microwave or fridge in the room, but we were able to rent a musty smelling fridge for an extra $10! The room was comfortable and clean. Breakfast...

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Helpful?
Thank wandrincruzers
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear wandrincruzers, I am so sorry to hear that you did not have your expectations met one every issue. It is true that each Holiday Inn Express is owned individually but the standard of excellence and brand standards of engaging efficiency is in every hotel. We enjoy the chance to be a true destination hotel along the California coast and...

Los Angeles, California
Reviewed 21 August 2013

This hotel is a very good holiday inn. it's what a priority member would expect with good staff, good service, good tv, good ac, a good breakfast, nice lobby, etc... The only problems that I would mention are the neighborhood it's located in is a little rough. We took an evening walk to the local fast food joint, and I...

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Helpful?
Thank Stephen L
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Stephen L, Thank you for taking the time to think about us and share your experience. I am so glad that we have become your preferred hotel in Santa Cruz. Our town is full of excitement and certainly a little eclectic at times, but never the less fun for families, couples, and corporate travelers. I am glad to see...

Reviewed 18 August 2013 via mobile

This hotel was nice and the staff was friendly. The room was clean and comfortable. I like the Eco friendly card feature, but my room was a bit stuffy initially. Once I turned on the AC it cooled down quickly. I just feel like for the price, I'm still paying for the energy they are saving, so it'd be nice...

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Helpful?
Thank ECC7
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear ECC7, I am happy to see that you enjoyed so many features of the hotel during you stay. Thank you for staying with us when in Santa Cruz. Your loyalty is greatly appreciated and I hope that upon returning you will always consider us as your preferred choice in hotels. I hope the energy efficient feature in the rooms...

Riverbank, California, United States
Reviewed 14 August 2013

We had to book last minute and inventory was low. After looking at several places online we settled on the Holiday Inn Express. For me, cleanliness is important and this place was. Very nice room and lobby. Breakfast was very good with a wide variety of hot and cold food. We did not try the pool as we were there...

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Helpful?
Thank Andrea J
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear AndreaJ, Thank you so much for choosing to stay with us. the summer season is full of excitement in Santa Cruz and things can get busy but I am so glad that you visited us and I hope that you will continue to when in Santa Cruz. Clean is our middle name and we strive for a like new...

Del Mar
Reviewed 14 August 2013

Stayed here as the last stop on a four hotel/motel road trip. Visually, the property looks fine. It is relatively new and at first appearance everything is shiny and in working order. And the staff, though not exceptional, were friendly and helpful. That said, stay away from this property. The construction has to be the cheapest possible, making it a...

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Helpful?
1Thank catatthebeach
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear catatthebeach, I am sorry to hear that we did not exceed your expectations during your stay and can promise you that not to be the typical experience at our hotel. GREAT NEWS!!! We have actually just done an upgrade to our pool and all the pool furniture has been replaced with new even more modern designs. While our pool...

Lafayette, New Jersey
Reviewed 13 August 2013

I don't usually stay at Holiday Inn Express but this one was so nice, I will check into staying at another when I next travel. The staff was especially helpful and friendly. I would like to mention Gwen as an outstanding breakfast attendant for both service and personality. In fact, the entire breakfast and front desk crew deserve applause. Thank...

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Helpful?
1Thank Dale H
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Dale H, What wonderful things you have shared about your experience! I am so happy to see that you not only enjoyed your time with us but that we have won your loyalty for future stays in Santa Cruz and through the IHG brand. I in fact shared you comments with our team and they truly felt touched for...

St. Petersburg, Florida
Reviewed 9 August 2013 via mobile

Stayed for a night on our way from SF to Carmel Valley. Great place, great choice. Very clean, easy to get to, excellent staff. 1.1 miles to the beach. Great doughnut shop across the street. A little sketchy looking, but good food. Open at 0530 on a Sunday morning, too. I would choose this hotel again, in a heartbeat.

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Helpful?
Thank Murbike
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Murbike, I was glad to see that you not only enjoyed your stay with us but enjoyed the surrounding areas like Ferrel's donuts a Santa Cruz classic. We love how centrally located we are to every major destination in the Santa Cruz area and just minutes to the beach. We run off that heartbeat, so the next time when...

Netherlands
Reviewed 9 August 2013

This is a very nice hotel. It is only about 3 years old and everything still feels brand new. The rooms were big and clean with a very beautiful bathroom. The pool is small but serves its purpose. Breakfast was average but ok. Had no isues parking our huge SUV. Can recommend this hotel to anyone.

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Helpful?
Thank Peter_Netherlands_ZH
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

PeterBaas, I appreciate you giving us your feedback about your stay and wanted to thank you for being an advocate to your friends and family to stay with us as well. I can't wait to share your experience with our team and show them how much we wowed you during your visit to Santa Cruz. Thank you for taking time...

Stuttgart, Germany
Reviewed 3 August 2013 via mobile

I really enjoyed my stay here! Though it is not near the beach, it is easy to get there, and our main purpose was to visit the university anyway. Nice staff, beautiful (and heated!) pool, wonderful room with a beautiful bathroom, parking was tight so bring someone who can park well haha or park early in the day. Breakfast was...

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Helpful?
Thank Katie F
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Singsweetkt, Thank you for taking the time to share your experience with us. We greatly appreciate your choice to stay with us and are excited to see that you enjoyed your time so much. Our heated pool is one of our favorite things at the hotel and with our steam shower and sauna right across the hall makes for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 

Additional Information about Holiday Inn Express Santa Cruz

Address: 1410 Ocean St, Santa Cruz, CA 95060-2825
Region: United States > California > Santa Cruz
Price Range: ₹ 8,253 - ₹ 21,940 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Santa Cruz staff and other travellers.
4 questions
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Davis, California
7 months ago
Redlands, California
over a year ago
Fremont, California

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Questions? Get answers from Holiday Inn Express Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“336 was a Large Room & Great View”
  • Looking West from my room!
  • daddy saying good night to his daughters
  • Looking South from my room.
  • Added some Christmas
  • The Kitchenette
  • My daughters Olena & Bree
  • The View from Just Opening the Door!!!
  • The Hallways
 of 5 bubbles TroyH65, 9 Dec 2016 | Read review
“had a room on the 3rd floor, very quite.”
 of 5 bubbles conniej423, 15 Nov 2016 | Read review
“Find a different hotel, better options in the area”
 of 5 bubbles prosailortim, 16 Aug 2016 | Read review
“Rooms on the inside courtyard are quieter. They are away from the traffic. The swimming pool is also there. Quiet when we needed it to be.”
 of 5 bubbles linda_ski, 5 Aug 2016 | Read review
“no bad choices”
 of 5 bubbles nextstep428, 5 Jun 2016 | Read review
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