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All reviewshi expresscinnamon rollsunderground garageshort drivefree breakfastwould stay here againclean hotelking suitebeds were very comfortablebreakfast roomroad tripparkingboardwalkfreewayhousekeepingdowntownhallway
This hotel was a nice surprise during our recent stay. The front desk kicked it off with a nice and friendly welcome when we walked in the door. We found the hotel clean, well maintained, and a good value for the money. Parking was available...More
This hotel is very well priced and it only an 8 minute walk to Starbucks. The scenic drive to and from San Jose for work-related activities was awesome. It took me 1 hour to get to Bay Bridge and an extra 15 to get to...More
We stayed here for two nights, had to do two different rooms because we added a night when we arrived - no problem at all, we knew that could be a possibility.
First room we had a king with pull out couch for our 2...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa CruzResponded 1 week ago
Thank you for being honest about what transpired during your stay with us. I am sorry you had an average experience due to the noise coming from the bathroom pipes, as well as the lack of sufficient actions taken by the staff to...More
The room was Clean. Staff was friendly however, the location leaves you too close to the dirty side of Santa Cruz. For the price I payed I would have expected a quieter room.
We were entertained by drunks arguing loudly outside ..
overall it was...More
Nice stay in Santa Cruz.
Room was clean and functional, with everything you might need.
Breakfast standard for Holiday Inn Express.
No problems during stay. Staff was good.
Downside: 7usd aprox for parking.