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Hyatt Place Santa Cruz

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Traveller (92)
Room & Suite (32)
Traveller (92)
Room & Suite (32)
Pool & Beach (15)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Experience modern accommodations in Santa Cruz style, conveniently located near the Boardwalk and Downtown. A well-designed guestroom layout separates living/sleeping areas, with sofa bed and 42” flat-screen TV. Enjoy the unbeatable Santa Cruz climate on our sundrenched patio with pool and hot tub. Amenities include free Wi-Fi, free hot breakfast, 24/7 gallery menu, bar/lounge, and fitness room.
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Property amenities
Pool
Room Service
Wheelchair Access
Bar/Lounge
Public Wifi
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Hot Tub
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Multilingual Staff
Non-Smoking Hotel
Heated pool
Outdoor pool
Laundry Service
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Business
Trendy
HOTEL CLASS
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Location
Full view
88Good for walkers
Grade: 88 out of 100
228Restaurantswithin 0.5 km
44Attractionswithin 0.5 km
Reviews & more
221Reviews
128Photos
7Q+A
7Room tips
Traveller rating
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Brand new facility with friendly staff and very nice room layout. Good selection of breakfast buffet. Located just 10 minutes from the Boardwalk. Only drawback is parking by valet only, $15 overnight.
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Review collected in partnership with Hyatt Hotels
Response from PeterF5080, General Manager at Hyatt Place Santa Cruz
Responded 1 week ago
Dear Guide308884, Thank you very much. Glad you liked the room, breakfast and especially the staff. We hope to see you again soon. Best regards, Peter
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Check in/check out was smooth, including the valet parking. Interiors were modern and new with many places to chat or work in the lobby. Good gym and pool was fun too! Movies on demand would have been helpful.
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Review collected in partnership with Hyatt Hotels
Response from PeterF5080, General Manager at Hyatt Place Santa Cruz
Responded 2 weeks ago
Dear Dream42031538471, Thank you very much - glad you enjoyed it! Come again soon! Best, Peter
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This is a fantastic hotel in Santa Cruz the front desk staff is unbelievably nice I appreciate the fact the pool is heated to about 85° has a great hot tub the rooms are spacious and seem to be brand new
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Review collected in partnership with Hyatt Hotels
Response from PeterF5080, General Manager at Hyatt Place Santa Cruz
Responded 2 weeks ago
Dear GoPlaces17531287681, Thank you very much! Very happy that you enjoyed your time with us. We are actually just over a year old so a shout out to housekeeping for keeping the rooms in great shape! We hope to see you again soon. Best, Peter
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Hyatt Santa Cruz has mandatory valet parking - which includes a $15 person charge. Charging per person for valet car service is just another ripoff. Too bad, because the hotel was clean, comfortable rooms, with good front desk service.
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Review collected in partnership with Hyatt Hotels
Response from PeterF5080, General Manager at Hyatt Place Santa Cruz
Responded 3 weeks ago
Meander68651183828, We do not charge for valet car service. We charge for parking as per our agreement with the City as a condition for our being allowed to open. They did not want the neighbors parking situation worsened with the influx of another 100 plus cars per night. The valet service is necessary as our parking lot does not allow for self parking. We have 17 lifts to allow for stacking and our lanes are four deep so two cars are always blocked plus we park cars perpendicular to the lanes on both sides. We pay anywhere from $23,000-$29,000 per month to Towne Park for their 24 hour valet service. I am sorry that you were disappointed with the arrangement. Other hotels charge anywhere from $10-25 per night for parking but you do get the option of parking your vehicle yourself. Sincerely, Peter
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When I stayed here I got a top floor King room, which was very spacious. Full L shape sofa and coffee table, chair, desk, king bed, fridge and very decent bathroom. Overall a great place.

The service impressed me also because they printed documents for me for free, and about 2
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Response from PeterF5080, General Manager at Hyatt Place Santa Cruz
Responded 3 weeks ago
Dear eyecoin, Thank you very much for the review. I am happy that we were able to get your valuables back to you in a timely fashion. We look forward to your next stay with us. Best, Peter
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Photo provided by managementHyatt Place Santa Cruz
All of our rooms come with our Cozy Corner, which has a full size sofa sleeper, and mini-fridge.
Photo provided by managementHyatt Place Santa Cruz
Suite
Zimmer
Previous
Are the beds soft or hard?
On the softer side. I would have preferred firmer but I have a painful back. My husband was very comfortable.
0 votes
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Are the beds soft or hard?
The mattresses are Sealy Pillow Tops and are best described as medium support. They are only just a year old and still very comfortable. I stayed at a Hyatt Place at DFW for a week and had no problem sleeping despite having an $8000 mattress at home.
0 votes
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Is there a coffe maker in the rooms?
We have coffee makers in the rooms. We also have coffee available in the lobby during breakfast plus we have Starbucks coffee and specialty beverages available 24/7 in our Gallery.
1 vote
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Are there refrigerators in the rooms?
Yes, there was a small refrigerator in our room. However, there was no microwave.
1 vote
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How far to local restaurants and shops? Within walking distance?
There is some stuff nearby but most is near the pier which is about 2 miles away
0 votes
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Previous
12
"Don't turn off the master switch or you will lose AC & Heat."
"avoid room 128"
"Some rooms on third floor have a view of landscape."
"The odd numbered rooms on the second floor look out onto another building, so you might ask for an even numbered room or a higher floor."
"The pool is open til 10 pm - some children (should have been in bed) were screaming with glee. Shame on parents not the hotel."
Previous
12
PRICE RANGE
US$ 156 - US$ 290 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSanta Cruz
NUMBER OF ROOMS
106
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