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Dream Inn

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1,235 Reviews from our TripAdvisor Community

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Showing 1,191: English reviews
Sacramento, California
Reviewed 13 September 2013

I stayed at the Dream Inn for the Big Kahuna Triathlon. The staff was absolutely wonderful. When they saw my trophy after the race, they sent me the most genuinely nice card on a tray of room service treats. In decades of travelling for races, I have never experienced anything like that! The staff is exceptional in their cheerful service...

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Helpful?
Thank happylynn
Katie M, Front Office Manager at Dream Inn, responded to this review

Dear Happylynn: I cannot thank you enough for such kind words. We are proud to have hosted one of the top finishers in the Big Kahuna. Thank you for sharing this victory with us. We hope to see you again next year (or sooner) for another athletic victory. Warm Regards Aaron Z Wallace Front Office Director

Oakley, California
Reviewed 13 September 2013

We loved staying at Dream Inn. We have stayed for romantic getaway's and for family trips with our kids. It was in my mind the best place to stay. I had always recommended the Dream Inn to anyone going to Santa Cruz. My husband recenly bought a deal off Living Social that was prepaid for a Suite. When we arrived...

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3Thank traci p
Katie M, Manager at Dream Inn, responded to this review

Dear Traci P: While I al thrilled you have enjoyed the Dream Inn before I am incredibly sorry this stay did not live up to the expectations we have set for ourselves. We do understand that there was some confusion with the reservations and we apologize for that snafu. It does seem that some in our team made a positive...

Tampa, Florida
Reviewed 12 September 2013

I have been to Santa Cruz many times but never stayed here until recently. I should have tried it before. Professional staff, valet and a nice lobby started my experience off nicely. My room was clean, well-equipped and featured one of the best Boardwalk and Pacific Ocean views I have experienced. A fast internet connection, flat screen, comfortable bed, nice...

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Helpful?
Thank CoasterWarrior
Katie M, Front Office Manager at Dream Inn, responded to this review

Dear Coasterwarrior: Thank you for taking time out of your day to give us feedback. We are thrilled that you found our service to be professional, our valet friendly, and the view stunning. We think all these things too and are celbrating these comments with all respective teams. We hope to see you back soon!! Warmly Aaron Z Wallace Front...

New Braunfels, Texas, United States
Reviewed 12 September 2013 via mobile

My daughters and I recently enjoyed a long weekend in Santa Cruz, and one of the best parts was the Dream Inn. First of all the hotel itself is lovely with beautiful contemporary design of the rooms, all of which face the beach. There is a lovely salt water pool that is kept at a perfect temperature. Everything, from the...

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Thank Winter P
Katie M, Front Office Manager at Dream Inn, responded to this review

Dear Winter P: Wow!! Thank you for such incredible feedback. Living up to our name is something we think about every day and it seems to have shown through, and brightly. We also appreciate your patience and understanding during the power outage. I am proud how the team handled the transition and very happy that you saw their service level...

san francisco ca
Reviewed 9 September 2013

I had a wonderful off season stay - I really needed to 'decompress' and this was perfect for me - nice walk on the beach with a polar fleece jacket - the restaurant(s) recommended were all pleasing and I had marvelous meals with some leftovers and was able to reheat them with the desk clerks' assistance - so I could...

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Helpful?
Thank catbell7
Katie M, Guest Relations Manager at Dream Inn, responded to this review

We are so pleased you enjoyed your relaxing getaway. The "off" season is the perfect time to rejuvenate. During the cooler months its just the best to bundle up and wander along the cliffs, sit on the balcony in the morning with coffee, and you couldnt have said it better....decompress. We hope to see you again this year!

Roseville, California
Reviewed 6 September 2013

If you are staying in Santa Cruz, this hotel is the only one you should choose! It is right on the beach; the only one right on the beach. It is retro chic with beautiful,well-appointed rooms that ALL overlook the ocean! All the rooms have private balconies as well! The pool area is on the beach with beach access. I...

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Helpful?
Thank StorkRN1
Katie M, Guest Relations Manager at Dream Inn, responded to this review

We are stoked you loved your stay! Thank you for the fantastic review! Nothing beats the beach, the sun, the sand, and finding the Joie de Vivre. We hope to see you again soon.

Reviewed 4 September 2013

Beautifully located on the shores of Santa Cruz. Comfortable rooms and wonderful terrace with a view. Definetely a nice place to stay when in the are. We were there in witner and the city was kinda dead, but we enjoyed the peace and the hotel staff was superb

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1Thank lucaperfetto
Katie M, Guest Relations Manager at Dream Inn, responded to this review

Thank you for the great review. There is something to be said about the quieter time of year, yes a little chillier but its nice to bundle up on the balcony and listen to the waves with a hot drink, or sit in the jacuzzi with the cool mist as a back drop. We look forward to your next visit!

West Palm Beach, Florida
Reviewed 4 September 2013

We stumbled on this hotel by accident and it turned out to be a wonderful surprise. Not only do the rooms have a wonderful view, you are moments from the boardwalk and the pier. It was late September so the midway was closed. No matter the view and the weather were perfect. Hotel staff was exceptionally helpful and friendly. Rooms...

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Thank rktami
Katie M, Guest Relations Manager at Dream Inn, responded to this review

This time of year is perfect! Its like summer in full force without the crowds, great surf, lots to see and do, and its still hot hot hot at the beach! We hope to see you again this season.

San Francisco, California
Reviewed 4 September 2013

We were there on Labor Day weekend, so I guess a super-crowded pool and crowded beach were to be expected. But Dream Inn should get the City of Santa Cruz to clean up the beach a bit better, as the old seaweed scraps everywhere was a magnet for flies. We chose to drive to a cleaner, quieter beach (Davenport--excellent). Overall...

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Helpful?
Thank jphanover
Katie M, Guest Relations Manager at Dream Inn, responded to this review

Thank you for the warm review. Its great to see that you explored the area and found some really lovely beaches up the coast. I am sorry however, that we did not meet your expectations close to the hotel. Furthermore I am sorry that our fridge froze your items, we do strive to create a memorable getaway and we fell...

Abbotsford, Canada
Reviewed 30 August 2013

Wow!...So glad we found this hotel. The room was facing the ocean.... Location was on the water. A very, very short walk to the boardwalk, pier, midway, restaurants,stores. Great pool & lounge chairs on the pool deck facing the ocean. Pool service was wonderful! Wished we could have stayed longer. Very helpful,pleasant staff.

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Helpful?
Thank Annlee_12
Katie M, Guest Relations Manager at Dream Inn, responded to this review

So happy to hear you took in so much of Santa Cruz. We are so close to everything and there is so much to explore. We look forward to continuing to wow you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. ... more   less 

Additional Information about Dream Inn

Address: 175 W. Cliff Drive, Santa Cruz, CA 95060-5438 (Formerly Coast Santa Cruz Hotel)
Region: United States > California > Santa Cruz
Price Range: ₹ 13,705 - ₹ 37,037 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dream Inn 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Hotel Santa Cruz
Coast Santa Cruz Hotel
Hotel Style:
#2 Business Hotel in Santa Cruz
#3 On the Beach Hotel in Santa Cruz
#5 Romantic Hotel in Santa Cruz
#7 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Dream Inn staff and other travellers.
13 questions
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New York City, New York
9 months ago
11 months ago
Santa Maria, California
Muskogee, Oklahoma
14 days ago

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Questions? Get answers from Dream Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Renovation in progress so expect noise and inconvenience.”
 of 5 bubbles sunnycc5, 3 Feb 2017 | Read review
“Ocean view room for sure”
 of 5 bubbles SuzyC533, 5 Jan 2017 | Read review
“All rooms have an ocean view, some may be close to the pool which can be noisy with the fun sound soft kids and adults enjoying the scene...”
 of 5 bubbles douglasw330, 6 Dec 2016 | Read review
“Stay far away from the elevators.”
 of 5 bubbles FoodieMom2015, 27 Nov 2016 | Read review
“5th floor and higher get great ocean views”
 of 5 bubbles travelfan1961, 27 Oct 2016 | Read review
5 of 5