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Dream Inn

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1,229 Reviews from our TripAdvisor Community

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Showing 1,185: English reviews
Leeds
Reviewed 27 October 2013

We stayed here for 4 nights. Reception was chaotic when we arrived and we had to wait a while to check in. When we did check in the member of staff was helpful. Our room was on the first floor. It was clean and like all the other rooms in the hotel, had a balcony with a fabulous view over...

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2Thank Leeds31
London, United Kingdom
Reviewed 26 October 2013

I stayed here when visiting the University of Santa Cruz and it was a nice hotel. I ate breakfast in my room every morning on the balcony, which had a beautiful view over the ocean and went for a morning swim in the pool (this visit was in February), which was nicely heated. The staff was friendly and room service...

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1Thank tkl112
Lake Forest, California
Reviewed 24 October 2013

We have stayed at the Dream Inn several times over the years and it is getting better all the time. We used to come here before they remodeled, and if you haven't been since the remodel I highly recommend it. They've done a really nice job! The rooms are great and all (I think) have an ocean view balcony. We...

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2Thank Jaime D
Sunderland, United Kingdom
Reviewed 22 October 2013

We stayed at the Dream inn on a road trip on the Pacific Coast highway from LA to San Francisco on the 20th of 0ctober 2013. We arrived early and a room was available for us, so we checked in. Reception staff were very friendly and helpful, our room, tastefully decorated in a sort of laid back summer/sunshine style. The...

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2Thank Marine_Buoy
San Francisco, CA
Reviewed 22 October 2013

My husband and I decided to travel to Santa Cruz at the last minute on a whim. I was debating paying $50 less for a different hotel that was NEAR but not ON the beach, and ultimately I'm so glad we picked the Dream Inn. We loved it! It was a real treat to stay in a room right on...

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2Thank Meli299
Katie M, Front Office Manager at Dream Inn, responded to this review

Dear Meli229: Thank you so much for deciding to splurge on us. We do know that there are multiple options of where to stay and its an honor to be chosen. We also know that business pressure does sometimes cause lines and I am proud to know that no matter what was in front of the team that the level...

Santa Cruz, California
Reviewed 21 October 2013

Both of us have insomnia from time to time and we slept thru all 3 nights. You know the saying, "Sleep that knits up the raveled sleeve of care"! Well, we did it, it's just cool enough in the rooms. The staff as well as the guests were very friendly. And if you can't sleep, Floyd at the front desk...

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3Thank 2muchfun33048
Katie M, Front Office Manager at Dream Inn, responded to this review

Dear 2MuchFun33048: All I can say to your kind words is WOW!!!Thank You!!!. We do take pride in our service level and are super thrilled that you recognized one of our unsung heroes. Floyd has been such a loyal and integral part of our team. Thanks again and we hope to see you soon. Kindly Aaron Z Wallace Front Office...

Sydney
Reviewed 19 October 2013

Loved this hotel and def did not want to leave,, staff were so accommodating - letting us check in when we arrived early in the morning - that NEVER happens anywhere - so was so refreshing when Pamela said "sure no problem, your rooms ready now"". Highly recommend to anyone who wants to be right on the beach, a a...

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Thank MacqueenSydney
Katie M, Front Office Manager at Dream Inn, responded to this review

Dear Macqueen Sydney: WOW!!! I am thrilled that you had such a wonderful experience with us and even more so that we get to celebrate Pamela for providing such a warm welcome. We hope to see you again soon! Warm Regards Aaron Z Wallace Front Office Manager

Murrieta
Reviewed 19 October 2013

Hubby and I came here for several days on vacation. Felt very welcome from our drive up. We stayed on the top floor and could see all over Santa Cruz Shore and parts of Monterey Bay. The room was very inviting, terrific bed and several choices of pillows. Each room has a balcony and patios for the 1st floor. 1st...

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Thank Julie D
Katie M, Front Office Manager at Dream Inn, responded to this review

Hello JulieD: Thank you for taking your time to tell the world of your experience. We are thrilled that we lived up to our namesake and certainly hope to see you again. We are truly lucky to have such a spectacular location. I do apologize that we didn't execute one of our greening practices with consistency and we will continue...

San Francisco, California, USA
Reviewed 17 October 2013

We went here for a weekend stay and chose one of their nicest rooms. With the exception of RoomService/F&B Director and Lauren at Front Desk found service to be slow and unresponsive and seemingly, inexperienced. Requests for assistance went unanswered by guest relations, front desk, etc. This is a good choice for families -- kids are screaming in the swimming...

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2Thank sunew117
Katie M, Front Office Manager at Dream Inn, responded to this review

Dear Sunew117: We hope all is well since you spent time with us and are stoked that you enjoyed your room. As you can see from most reviews; marginal service is not something we would expect from our team. We do understand the need for accuracy, efficiency, accountability, and friendliness when providing service to our guests and failing you on...

London
Reviewed 15 October 2013

The Dream Inn is an old motel building that's been renovated and to be honest they've done a pretty decent job. They've given it a facelift and modernised the rooms. It's not the highest quality furniture but it's new and clean and modern. That said, it felt like they'd spent a lot more on the bathroom which was really nice....

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3Thank Gunner7
Katie M, Front Office Manager at Dream Inn, responded to this review

Dear Gunner7: We hope your travels are finding you well and we are thrilled that you enjoyed your stay. We love that you noticed our history and the general retro style motor lodge roots. It really informed our designers on what to do with the rooms when we renovated in 2008. We hope to see you again soon and look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. ... more   less 

Additional Information about Dream Inn

Address: 175 W. Cliff Drive, Santa Cruz, CA 95060-5438 (Formerly Coast Santa Cruz Hotel)
Region: United States > California > Santa Cruz
Price Range: ₹ 13,444 - ₹ 35,078 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dream Inn 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Hotel Santa Cruz
Coast Santa Cruz Hotel
Hotel Style:
#2 Business Hotel in Santa Cruz
#3 On the Beach Hotel in Santa Cruz
#5 Romantic Hotel in Santa Cruz
#7 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Dream Inn staff and other travellers.
12 questions
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New York City, New York
7 months ago
10 months ago
Santa Maria, California
Costa Mesa, California
5 months ago

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Questions? Get answers from Dream Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room for sure”
 of 5 bubbles SuzyC533, 5 Jan 2017 | Read review
“All rooms have an ocean view, some may be close to the pool which can be noisy with the fun sound soft kids and adults enjoying the scene...”
 of 5 bubbles douglasw330, 6 Dec 2016 | Read review
“Stay far away from the elevators.”
 of 5 bubbles FoodieMom2015, 27 Nov 2016 | Read review
“5th floor and higher get great ocean views”
 of 5 bubbles travelfan1961, 27 Oct 2016 | Read review
“Ask for a room with a beach view.”
 of 5 bubbles HenriqueNeto76, 22 Oct 2016 | Read review
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