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Embassy Suites by Hilton Valencia

PricelineUS$ 151*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 162*
US$ 151*
Great Deal
US$ 156*
US$ 156*
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Embassy Suites by Hilton Valencia
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880 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Valencia
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Showing 865: English reviews
Reviewed 16 April 2016

This hotel is clean and the staff is very courteous and helpful. The location is perfect for a quick ride to Magic Mountain! My 5'10" and 5'5" sons had an uncomfortable sleep on the pullout, but I found it okay (I'm 5'3"). Other than that, the room was comfy for the three of us.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank M8665KIchristinej
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your FIVE STAR review!! I love to hear that about the staff! They all love this industry and work hard every day to exceed guest expectations and provide top tier service! I do apologize for the discomfort your boys experienced on the pullout. We are in the process of replacing them so hopefully by the...

Florence, Arizona
Reviewed 16 April 2016

We currently live in Arizona and stay at Embassy suites when ever we come back to California to visit our son & grandkids. Love the breakfast especially the omelette . Close to freeway for everything, but not noisy

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 101pamf
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your review! I am very happy that you enjoyed your stay here at Embassy Suites Valencia! I'm glad you loved our omelette station! It is just one of our wonderful amenities that we offer to all of our guests! Thank you for your review and we look forward to seeing you and your family again...

Phoenix
Reviewed 14 April 2016

I have never received such poor customer service from a Hilton establishment as I did at this property. The front desk staff and management, with the exception of Trevor, had a self involved, argumentative, entitled attitude... Very disappointed!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jennifercE7241EU
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

I am deeply sorry for you bad experience. I will definitely be speaking with my front desk staff regarding their treatment of guests. We strive to exceed guest expectations in all areas, especially in guest relations. It is surprising to me to hear this because all of our front desk staff has been trained to be kind and welcoming. It...

Medina, Ohio
Reviewed 9 April 2016

Stayed here overnight ( our second stay.. Was here two years ago) we were going to The Gentle Barn again and this hotel is very close to it.( You can see Six Flags from the hotel!) check in was easy. the managers complimentary drinks and snacks was nice. We also ate dinner here and it was good! We both had...

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Helpful?
1Thank Steve B
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your review! I am thrilled that you enjoyed your stay here and that you will stay with us again. That is the best thing we could ask for! Thank you for mentioning our great amenities! Our complimentary breakfast and evening reception are two of our most popular amenities and I am very glad that you...

Livermore, California
Reviewed 9 April 2016

Nice staff, suite room, decent breakfast (closes at 9:30) but cold pool which is not great for kids. Also stinky bathroom (sewer vent?). Close to Magic Mountain. Will look to property with warmer pool next time. Bed too soft for me (prefer firm mattress).

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank BrownTravelers
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you for your review! Your comments mean a lot to us here at Embassy Suites and we take every suggestion under consideration. I am sorry you were not satisfied with your stay. I hope you will consider giving us a chance to redeem ourselves the next time you are in the area. Thank you! Ron Carter General Manager

Reviewed 7 April 2016 via mobile

I paid $528 for two nights to sleep in the most uncomfortable, cheap quality bed/sheets. Felt like a Motel 6 not an Embassy Suites. I'll never use their hotel again. I don't mind paying more for a hotel for my family trips if we are comfortable and it is clean. There were dirty glasses and trash in the hallways and...

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Helpful?
1Thank Amanda H
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you for your review, it sounds as if we need to look at some of the details at our hotel. I have printed out your response for our executive team to review. I apologize for the sheets where not up to your standard, we order the Hilton approved sheets. I will audit our sheets to ensure the right sheets...

Alpine, California
Reviewed 6 April 2016

Flawless stay. Clean (large) room, friendly staff, nice evening reception and great breakfast. Super close to Six Flags Magic Mountain. Really accomodating staff. We had 2 rooms and enjoyed our stay very much.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Amber T
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Wow! Flawless! Thank you so much for your five star review! I am so glad that you loved your stay here! Thank you for mentioning our stellar staff! They are all passionate about this industry and work very hard to make sure that we exceed guest expectations on a daily basis. We really look forward to having you stay with...

Riverside, California
Reviewed 5 April 2016

Even though check in online room was not ready terrible smell in hallways had to call for towels. First time this has happened to me at an embassy suites will not stay there again😕 Staff not very friendly

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank sharonrA7252VW
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels...

Brawley, California
Reviewed 5 April 2016

Not the first time staying here. Nice hotel, staff is friendly & helpful. Close to our destination & convenient to get to. I will stay at the Embassy Suites in Valencia, CA. Breakfast is really good too.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank P5225GMroberte
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your review! I greatly appreciate you taking the time to provide positive feedback. I am very glad you enjoyed your stay here and am thrilled that you will come back to our property! That is the ultimate report card, after all! Thank you again for your review and we look forward to having you stay...

Tucson, Arizona
Reviewed 4 April 2016

Everything was great! Room was clean and staff was friendly. Breakfast was great for a complimentary breakfast. The cook was very friendly. We would definitely stay at this hotel again on our next visit to Six Flags.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John W
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you very much for your review! I am glad that you enjoyed your stay! Thank you for mentioning our great staff! Each and every one of them is passionate about this industry and they all strive to exceed our guests expectations every day. We look forward to having you stay with us the next time you are in the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Check in to the Embassy Suites Valencia hotel and you will be in an ideal position to make the most of your time in California's Santa Clarita Valley. Just off Freeway 5, minutes from Six Flags Magic Mountain theme park, and less than 45 minutes from downtown Los Angeles, this all-suite hotel in Valencia, CA offers contemporary comfort and excellent service. ... more   less 

Additional Information about Embassy Suites by Hilton Valencia

Address: 28508 Westinghouse Pl, Santa Clarita, CA 91355-1398
Region: United States > California > Santa Clarita
Price Range: ₹ 9,823 - ₹ 19,517 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Valencia 3.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Embassy Suites Valencia Hotel Valencia
Valencia Embassy Suites
Hotel Style:
#2 Business Hotel in Santa Clarita
#4 Family Hotel in Santa Clarita
#7 Romantic Hotel in Santa Clarita
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Valencia staff and other travellers.
6 questions
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2 months ago
Bend, Oregon
4 months ago

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Questions? Get answers from Embassy Suites by Hilton Valencia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When you go ask for direction to the Mexican eatery La Cocina”
lombose, 20 May 2017 | Read review
“At the rear of the hotel you might get a room that is near the elevator. Try not to.”
N6590LNdanielh, 18 May 2017 | Read review
“Overall is not bad but $12/night for the parking. Hotel is expensive enough!”
nelsonw2013, 22 Apr 2017 | Read review
“We prefer a room away from the elevator and ice machine.”
hixona, 13 Apr 2017 | Read review
“Not sure what other rooms have to offer. Our suite overlooked Magic Mountain. But! The rain didn't help the view 😕”
beyardoe, 19 Feb 2017 | Read review
5 of 5
Priceline
US$ 151* /night
View Deal
Booking.comUS$ 156
Hotels.comUS$ 156
getaroom.comUS$ 162
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Prices are for 1 room, 2 adults
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