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Hyatt Regency Valencia

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Hyatt Regency Valencia
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761 Reviews from our TripAdvisor Community

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Showing 728: English reviews
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Santa Clarita, California
Reviewed yesterday NEW

The hotel is really the only game in town and when my electricity and furnace went out on the same weekend I decided to "evacuate." I had my dog with me so I was pretty much confined to my room where I had the misfortune of ordering room service twice. Over cooked fish, over cooked vegetables, and completely unripened fruit...

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Helpful?
Thank P8619VMkarens
Florence, Oregon
Reviewed 4 days ago NEWvia mobile

Great hotel, far better than anything else in the area. I know because I have tried them all. The hotel has great staff, wonderful amenities and very comfortable rooms. Free wifi was reliable and fast. Excellent water pressure and quantity in the shower. Parking is adequate but remotely located on the Convention backside of the property. Located conveniently near local...

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Helpful?
Thank Larry F
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Larry F, Thank you for taking the time to write a review of the Hyatt Regency Valencia, I am very happy to read that you find us to be the best in the Santa Clarita Valley. Our amenities offered, guest rooms, water pressure, and free WiFi make us a great place to stay. In addition to the open lot by...

Buffalo Grove
Reviewed 4 days ago NEW

Disappointing, Great location, Beauiful lobby. is just for show Drab, outdated room and tiny bathroom on the 4th floor. Tiny soap and shampoo and few towels.,Good hot water. Slow internet, due to volume of users., We requested a microwave and an extra luggage cart. We had beter accommodations at a Best Western.

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Helpful?
Thank hungrytoo
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

hungrytoo, Thank you for the review, I am disappointed that my team and I failed to meet your expectations and that you found the room outdated and tiny. I am also sorry that we were not able to accommodate your extra requests for a microwave and luggage rack. I appreciate your comments so my team and I can make our...

Houston, Texas
Reviewed 1 week ago

Staff was rude, rooms didn't have any microwaves. When asked for certain items, lied to about having them on site. I have stayed at many Hyatt properties and this one by far was the worse. So bad with service, I checked out 1 day early and found another 5 star hotel that was cheaper and gave me and my family...

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Helpful?
1Thank amosstevenson21
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Thank you for your review. I am very sorry that we were not able to meet your expectations for your stay. Eric D. General Manager

El Paso, Texas
Reviewed 1 week ago

Smoke filled room, dirty robes, aloaf staff, waiting for over 15 minutes to still not get a drink order in at the restaurant just to walk out, and a hotel "package" pricing structure that apparently is not recognized by their billing system or the restaurant. This may be the only hotel in the area but it is well worth the...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank G M
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Thank you for taking the time to share your experiences with us. I am dismayed to read about the concerns you experienced and we will be reviewing your comments as a team so we can improve our services to you and all of our guests. Eric D. General Manager

Santa Clarita, California
Reviewed 1 week ago

I was not told on the phone that $50 deposit would be charged to my account at the time of check in. Three hours after the first charge, I was charged another $50. The explanation given to me for this was lame. Maybe the real reason was my ethnicity?

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Thank silviarW3255BU
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

I am very sorry to hear you had concerns with the hold on your credit card. We do authorize credit and debit cards upon check in. The hold should have dropped off at this point if no charges were made to your room. Eric D. General Manager

San Diego, United States
Reviewed 1 week ago

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Helpful?
Thank N7847RXstephenc
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Seattle, United States
Reviewed 1 week ago

We had a wonderful stay at the Hyatt in Valencia. The staff was very friendly, our room was quiet, clean and very spacious. The internet was fast and the hotel is located next to several restaurants and shops. Great value!

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Helpful?
Thank scottkH2024VP
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

Thank you for the great review! I am very happy to read that you had a wonderful stay and found the staff friendly and enjoyed your spacious quite room. Eric D. General Manager

Orinda, California
Reviewed 1 week ago via mobile

My husband and I were driving back to our home in the San Francisco Bay Area from a trip to Huntington Beach. We attended a night basketball game at USC and wanted to get out of the LA Basin before getting trapped in Monday morning LA traffic. So we booked a room at the Hyatt Regency, which was a quick...

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Helpful?
Thank sftcat
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

I am very happy to read that we were able to exceed your expectations for your trip to avoid the LA Basin traffic. We are a perfect stop off point to or from the North on a trip to Los Angeles or San Diego. We look forward to your next visit. Eric D. General Manager

San Antonio, Texas
Reviewed 3 weeks ago

We stayed in this hotel to visit the Rose Bowl. There are many great places to eat and drink within walking distance and the hotel itself is beautiful. The second floor has huge balconies overlooking a courtyard - very peaceful location! Service was exceptional!

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Helpful?
Thank Jennifer09876
Eric D, General Manager at Hyatt Regency Valencia, responded to this review

I hope you enjoyed the Rose Bowl, one of Southern California's great events. We were happy to be your home for such a festive time. Eric D. General Manager

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#7 of 15 in Santa Clarita
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 6 story property's design mirrors Southern California's Spanish-style architectures. Offering 244 luxuriously appointed guest rooms,Wireless Internet Access in all guest rooms and public space including the pool area and 15,600 sq. ft. of meeting space including prefunction areas and garden court. Designer of the property, Hirsch Bedner of Santa Monica has incorporated an international flair throughout the hotel. ... more   less 

Additional Information about Hyatt Regency Valencia

Address: 24500 Town Center Drive, Santa Clarita, CA 91355
Region: United States > California > Santa Clarita
Price Range: ₹ 9,595 - ₹ 19,659 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Valencia 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Hyatt Regency Valencia Hotel Valencia
Hyatt Valencia
Valencia Hyatt
Hotel Style:
#5 Romantic Hotel in Santa Clarita
#6 Business Hotel in Santa Clarita
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Valencia staff and other travellers.
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Questions? Get answers from Hyatt Regency Valencia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose room away from vending machines and elevators”
 of 5 bubbles hungrytoo, 18 Feb 2017 | Read review
“Don't book this hotel if you work for the Hyatt!”
 of 5 bubbles amosstevenson21, 14 Feb 2017 | Read review
“Try to get rooms at the rear with a view over the Golf Course”
 of 5 bubbles joemccormack, 24 Jan 2017 | Read review
“Easy Self Parking. Valet no necessary.”
 of 5 bubbles OrderingUp, 4 Jan 2017 | Read review
“Pool view is nice”
 of 5 bubbles eblac, 14 Nov 2016 | Read review
5 of 5