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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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780 Reviews from our TripAdvisor Community

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Showing 768: English reviews
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Sacramento
Reviewed 2 weeks ago

I stay in Silicon Valley often and am glad I found this hotel. The hotel is one of the better values for that area and convenient to the Santa Convention Center. I stayed for two nights in an outside room away from San Thomas Expressway and it was quiet enough for me. The room was large and the desk was...

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Helpful?
Thank John L
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear John L, We appreciated your time and your feedback. Thank you for the positive comments , we are pleased to know you have enjoyed your stay with us. We hope to see you again. Best Regards, Merasol Silva │ Manager on Duty

Reviewed 2 weeks ago

Front office staff is rude. If you're coming from corporate backed booking then I strongly recommend to avoid this hotel. They show no respect to you when they know that you're not paying for the actual stay.

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Helpful?
Thank Prathviraj G
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Prathviraj G, We would like to thank you for your feedback with regards to your experience when you arrived at our hotel. We sincerely apologize if there was any misunderstandings during check in. We believe that our Front desk did not mean to disrespect you, we always keep a friendly,courteous and welcoming environment for all our guests, even though...

Tokyo, Japan
Reviewed 18 February 2017 via mobile

I needed to stay one near the area and luckily found a room in this hotel. The room was nice and clean, and the staff were friendly. I was also afraid that the it will be noisy being in front of a busy street but they gave me a room at the back which was perfect. Too bad I had...

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Helpful?
Thank garrellm
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Garrellm, Thank you for leaving a wonderful feedback, we appreciate your time and for staying with us. We hope to see you again and have a wonderful day! Best Regards, Merasol Silva │ Manager on Duty

Citrus Heights, California
Reviewed 12 February 2017

We stayed here while attending the Bay Area Travel Show at the convention center. The location was great (about 10-15 minutes from the show), the front desk staff was very professional and friendly. Our room (one king and one sofa bed) was large enough for 3 adults to stretch out and still have room. The breakfast consisted of eggs, two...

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Helpful?
Thank Beachtravel_10
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Beachtravel_10, First of all, thank you for taking the time to let us know about your recent stay with us. It's great to hear that you found our front desk agents to be friendly and professional. We are very glad that you enjoyed your stay at our hotel. We appropriate kind words about our breakfast - we are doing...

Tucson, Arizona
Reviewed 30 January 2017 via mobile

The hotels near the airport in San Jose or much higher priced for some reason than the ones just a few miles away in Santa Clara. The neighborhood around this hotel was a mix of new and run down restaurant options. There were several new developments that had trendy restaurants but right next door would be a Vietnamese, Mexican or...

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Helpful?
Thank Dan C
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear DanC, We appreciate your wonderful feedback. We are pleased to know that you feel safe staying with us, as well as finding multiple options of restaurants & shops. We may be a few miles away from the San Jose airport but the value or service you experience is very much worth it. We hope to see you again. Thank...

Flower Mound, Texas
Reviewed 18 January 2017

This Holiday Inn Express is a very nice place to stay while vacationing or visiting in the San Jose Area. Conveniently located to the San Jose Airport and freeway to access in all directions, the rooms were big, very clean and the bed quite comfortable. The breakfast selection was very nicely done with an array of hot and cold food,...

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Helpful?
Thank GaryFahs
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear GaryFahs Thank you so much for taking the time to share your recent experience at our hotel. We are thrilled that you liked our comfortable beds, hearty breakfast selection, premium location and friendly service. We look forward to hosting you again on your next trip to Santa Clara! Sincerely, Michelle Nguyen | Front Office Manager

Baar, Switzerland
Reviewed 1 January 2017

I've stayed here a few times. Large & well appointed rooms with good service. But note that the breakfast area is quite small, so choose when you come down carefully. Also, if you get a room close to the highway, you will get some noise at night.

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Helpful?
Thank arindambasu682
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear arindambasu682, Thank you for taking the time to review! We are happy to know you've enjoyed our amenities well enough to return. Thank you as well for those tips for our guests, we do our best to keep our rooms quiet and comfortable throughout their stay! We hope to see you again soon. Best Regards, Lynn Campbell | Manager...

Petah Tiqwa, Israel
Reviewed 20 December 2016

Hotel is located on the centeral road - only 15 minutes drive to SC hi-tech park. It has all facilities needed for business trip: Wi-Fi etc'... Small Gym, Swimming pool (open air) and continental breakfast buffet. Service is good and polite. I would recommend this hotel.

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Helpful?
Thank Haim_Alfandary
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Haim_Alfandary, Thank you so much for your lovely review. We are delighted to have your recommendation! We do our best to provide everything necessary for our guests, and are glad you found our hotel accommodating. We hope to see you again soon! Best Regards, Lynn Campbell | Manager on Duty

Reviewed 20 December 2016 via mobile

We got a good price online. The front desk staff was friendly. We were given 2 keys apiece--pne opened the door beyond the elevator and the other opened the room. The carpet was stained. The toiletries were from Bath and Body Works! The buffet included a wide variety, even rice. The beds were comfy.

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Helpful?
Thank Sarah R
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Sarah R, Thank you for leaving this review. While I'm glad that you found our hotel a handy location with good value, I'm sorry to hear that the carpet was stained. Appropriate department has been informed about this already, we appreciate you letting us know. Once again, we're happy that you enjoyed our amenities and service and look forward...

New York City, New York
Reviewed 14 December 2016

Here on business, I was given one of the "exterior" rooms. In fact, any room at the hotel requires you go outside, take an exterior elevator to the 2nd or 3rd floors (not what I expected from the pictures) and then most rooms have an interior hallway and doors opening into that. Mine did not. What else my room didn't...

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Helpful?
Thank thesuburbanites
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear thesuburbanites, Thank you so much for taking the time to review. Your feedback is very important to us as we will use it to help better serve our guests in the future! Firstly, we would like to apologize for your experience at our hotel. We do our best to ensure that all our guests enjoy a comfortable stay. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our new and fresh Holiday Inn Express & Suites Santa Clara-Silicon Valley. Our stylish and sophisticated hotel features 97 studio suites thoughtfully designed with the business and leisure traveler in mind offering complimentary business and fitness center and complimentary hot breakfast! We are in the Silicon Valley centrally located in Santa Clara near the Santa Clara/San Jose Convention Center and only a few miles from San Jose Airport. Local businesses include Santa Clara University, Google, Cisco Systems, Intel, Yahoo, AMD and Applied Materials. Santana Row offers dining and shopping variety. Don't forget to visit California Great America and Winchester Mystery House. Our distinctive lodging is an urban retreat for everyday travelers seeking modern convenience mixed with warm, casual California ambiance. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2455 El Camino Real, Santa Clara, CA 95051-3001
Region: United States > California > Santa Clara
Price Range: ₹ 8,409 - ₹ 22,034 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Santa Clara
Holiday Inn Express Hotel And Suites
Hawthorn Suites Santa Clara
Santa Clara Hawthorn Suites
Hotel Style:
#1 Business Hotel in Santa Clara
#6 Family Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
1 question
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Lincoln, California
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose other hotel”
 of 5 bubbles prathvirajg, 13 Mar 2017 | Read review
“third floor corner”
 of 5 bubbles Beachtravel_10, 12 Feb 2017 | Read review
“All rooms seemed to be very quiet would stay in the back away from El Camino Real.”
 of 5 bubbles GaryFahs, 17 Jan 2017 | Read review
“Take a room away from the highway”
 of 5 bubbles arindambasu682, 1 Jan 2017 | Read review
“Insist on top floor, interior hallway, or try the property at 1700 El Camino Real which at least 'looks' nicer.”
 of 5 bubbles thesuburbanites, 13 Dec 2016 | Read review
5 of 5