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Avatar Hotel, a Joie de Vivre hotel

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Avatar Hotel, a Joie de Vivre hotel
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383 Reviews from our TripAdvisor Community

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There are newer reviews for Avatar Hotel, a Joie de Vivre hotel
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Showing 349: English reviews
Reviewed 6 August 2014 via mobile

Website photos look pretty nice, but when you walk into a room, the smell, the stained carpet and the old towels remind you motels along streets. The location is very convenient, if you can stand the noise of airplane and car traffics. Highly recommend to pick a room away from the street to reduce car noise. Not much you can...

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Helpful?
2Thank BabaluluQ
Jamie L, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you BabaluluQ for taking the time to share your experience. I'm sorry to hear that the room was not up to your expectations. We are currently in the middle of revitalized our rooms and I am confident that should you visit us again, you would not be disappointed. Should you decide to return to the area, please contact me...

New York, New York, United States
Reviewed 4 August 2014

After checking the website and reading some favorable print reviews I chose to give the Avatar hotel a try. The service is attentive and the hotel is clean. However everyone must remember that this is a nice MOTEL not a HOTEL.

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1Thank Pat S
Jamie L, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you Pat S for taking the time to let us know about your experience at the Avatar Hotel. I'm glad to hear that you found the service to be attentive and the cleaning standards to be up to your expectations. We hope to see you again in the future!

Hong Kong, China
Reviewed 3 August 2014

We stayed here for three nights. We chose this hotel because most hotels in San Francisco or the Bay Area had been either full or very expensive due to the July 4th weekend. There were plenty of parking spaces available and the neighborhood is lovely and quiet. It is right next to the Mission College. Check-in was quick and the...

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Helpful?
Thank Divine F
Jamie L, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you Divine F for the great review! I am so glad to hear that you found the amenities in the room, inclusive of the in-bed desk option and full gym to be useful and up to your standards during your visit. We hope to see you again!

Utrecht, The Netherlands
Reviewed 2 August 2014

I was pleasantly surprised by the Avatar hotel! Friendly and helpfull staff at reception and my room was nice and clean. Comfortable bed and new soft towels. Free WiFi in the room, a TV, refrigerator, hairdryer and iron, coffee and tea maker, so well equiped. For this rate I do not believe you can find a better hotel in this...

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Thank Llangammarch
Jamie L, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you so much Llangammarch for your great review! I am so glad to hear that you enjoyed your stay with us! Come visit us again soon!

Gainesville, Florida
Reviewed 25 July 2014

Friendly, helpful reception. Room beautifully clean, very comfortable bed. Quiet. Lots of thick towels, fortunately, so after I twice barked my shins on the bedframe, which stuck out 6 inches beyond the mattress into the narrow walkway, I had towels to cover the bedframe and make it more visible. Maintenance came promptly when I complained I couldn't flush the toilet...

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Helpful?
Thank JHC164
Jamie L, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you for taking the time to share your experience at Avatar hotel JHC164. I apologize for the short comings of the room that you experienced during your travels. Avatar is in the process of completing some remodeling and revitalizing of our rooms and we are excited to see the finishing product! I truly appreciate your feedback and thank you...

Bellingham, WA
Reviewed 25 July 2014

I had a 6 night stay at the Avatar in July. I was attending a week-long class and the Avatar was the only hotel in the area where my company would permit me to stay at. (All the other hotels in the area had prices that exceeded company rates.) I was disappointed with the vacuuming of the carpets (both inside...

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1Thank easygoing_mostly
Jamie L, Operations Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you easygoing_mostly for taking the time to review the Avatar Hotel. Avatar Hotel is currently in the middle of some great remodeling and revitalizing our rooms and amenities we offer as well. We appreciate your great feedback and do hope you give us a second chance should you return to the Santa Clara area.

Tustin, California
Reviewed 3 July 2014

I went here for my one year anniversary with my wife and Nikki at the front desk was so kind enough to give us tickets to the Great America Park as a anniversary present from the hotel. She had asked us if we had already purchased our tickets to go to the amusement park and we replied no. She let...

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1Thank Esau C
Jamie L, Front Office Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you Esau for the FANTASTIC review! I am so happy to hear that Nikki was about to go above and beyond your expectations and really make your 1st anniversary a special one! I will be sure that she sees your kind words! Come visit us again next Anniversary!! :)

Sunnyvale, California
Reviewed 30 June 2014

We just needed a hotel room for one night so I didn't really have the bar set too high for the Avatar. I just wanted some place that was clean, affordable, and offered the basic level of amenities. The Avatar location is pretty convenient to many places. The IHOP attached to the hotel was an added surprise. The hotel was...

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1Thank Sidney K
Mark S, General Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

I am very sorry to read that our team did not respond to your concern in a caring and attentive manor. The Front Desk should have taken more action toward your inconvenience with the shower. I do apologize for you less than desirable night with us.

Ukiah, California
Reviewed 27 June 2014

Stayed in hotel during conference. Room very small for two people. Sink area cramped and tiny. Closet minimal space. Bed was comfortable. Was nice to have a refrigerator. Front desk staff attentive and professional. Landscaping near parking needs to be modified. Flooded areas from watering. Gateway to parking had a car parking space so couldn't get past easily. No curb...

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1Thank Cleo20132013
Jamie L, Front Office Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you Ukiah for review. I am glad to hear you enjoyed the professionalism of our staff and found the refrigerators in the rooms to be convenient for your travels. You also will be pleased to know that we just did a major landscaping improvement across our entire property and wow did it make a difference! We hope you can...

Rancho Cordova, California
Reviewed 27 June 2014

The hotel is going through changes. Rooms are spacious, and decorated nicely. IHOP is attached to the hotel for easy access. They have complimentary drinks at night, and a small meeting room, and access to a computer. The pool is clean with chairs and tables around the pool, and a small spa next to the pool. They also have a...

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Helpful?
Thank michael h
Jamie L, Front Office Manager at Avatar Hotel, a Joie de Vivre hotel, responded to this review

Thank you for the great review Michael! I'm glad to hear that you found the Avatar Hotel to be centrally located to a number of main attractions in the Santa Clara area including the convention center and great america! I'm sorry to hear you experienced some issues with arrivals, but I'm pleased to hear they were able to be solved...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sync up with Avatar Hotel, the perfect portal to the vibrant technology hub of Silicon Valley. Our boutique hotel will keep you connected, rested and comfortable throughout your stay. Embrace your inner tech nerd. Our newly renovated rooms feature a large working desk, 37 inch flat screen TV, Ipod docking station, refrigerator and free high speed internet access. ... more   less 

Additional Information about Avatar Hotel, a Joie de Vivre hotel

Address: 4200 Great America Pkwy, Santa Clara, CA 95054-1210
Region: United States > California > Santa Clara
Price Range: ₹ 8,647 - ₹ 25,088 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Avatar Hotel, a Joie de Vivre hotel 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Best Western Santa Clara
Holiday Inn Santa Clara
Santa Clara Holiday Inn
Hotel Style:
#3 Green Hotel in Santa Clara
#10 Family Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Avatar Hotel, a Joie de Vivre hotel staff and other travellers.
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Questions? Get answers from Avatar Hotel, a Joie de Vivre hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no food options in the hotel or near by. So plan on using Doordash or going out for food.”
 of 5 bubbles InnKeepersOpinion, 20 Mar 2017 | Read review
“Bottom floor has excellent rooms near the swimming pool.”
 of 5 bubbles fineasfuk, 5 Mar 2017 | Read review
“Quieter rooms and best parking can be found in the rear of the hotel (facing away from the parkway).”
 of 5 bubbles allanp53, 31 Oct 2016 | Read review
“Choose the view facing the pool for easy access in and out of the rooms.”
 of 5 bubbles , 8 Oct 2016 | Read review
“Room smelled of disinfectant upon entry; not what I expect from a $350/ night room”
 of 5 bubbles F5546PDthomast, 25 Sep 2016 | Read review
5 of 5