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Was disappointed with the hotel from Check in. Didn't have the room I requested in my reservation. Was never acknowledged being a platinum member. I know this is a petty thing but it does go along way. I have to ask for my welcome gift....More
Response from Donna Lynn C, Resident Manager at Santa Clara MarriottResponded 3 days ago
Thank you for choosing the Santa Clara Marriott during your recent trip to the South Bay area. Please accept our deepest apologies for not recognizing your Platinum status upon check in. We place great value on all of our Marriott Rewards members especially...More
I stayed here recently for close to two weeks on a work assignment. The hotel is well run, the staff are friendly, helpful and efficient. The rooms are clean, although the bathrooms are a bit on the small side, but the adequately sized bedrooms compensate...More
Having always picked Marriotts for business trips the Santa Clara Marriott lives up to the Marriott brand.
The rooms area clean and tidy providing everything you need for a business trip except a safe which seems odd in this day and age.
On the whole...More
Stayed at the Marriott for a work trip for 4 nights.... it did the job (just) may back to the crown plaza next time!
Points to note:
Bathroom was like a shoebox... could not even open the door... a bit of a Friday afternoon job...More
Response from Donna Lynn C, Resident Manager at Santa Clara MarriottResponded 2 December 2017
Thank you for your feedback regarding your recent stay at the Santa Clara Marriott.
We are very appreciative of the wonderful comments regarding our staff and especially Kabir. Our associates are wonderful and work hard to ensure that every guest feels welcome and...More
Excelente hotel . Muy cerca de varios museos y lugares de interés de la ciudad , las habitaciones son impecables . No dan Wifi de cortesía como la mayoría de los hoteles pero vale la pena por el confort .
Excellent hotel Very close to...More
Response from SJCGA-ExecOffice, Shirley R. at Santa Clara MarriottResponded 30 November 2017
Thank you Alex for taking the time to share your review with us! We're always excited to hear about our guests stay and the experience they had with surrounding areas. We hope that you were able to take advantage of all that we have to...More