Hilton Santa Clara
4949 Great America Parkway, Santa Clara, CA 95054
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Avg. â‚ą16,562 /night, 1/26 - 1/27
â‚ą43,129
per night
â‚ą27,085
per night
â‚ą11,041
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#4 of 32 hotels in Santa Clara
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Daily Mandatory Charge includes: CA Tourism Assessment and Santa Clara Tourism Improvement District Fee. The Hilton Santa Clara hotel is the Silicon Valley's premier hotel for service, style and comfort. Our four-diamond hotel is next to the new Levi's Stadium, adjacent to all the excitement of California's Great America Theme Park and directly across from the Santa Clara Convention Center. We are the ideal location for both leisure and business travelers. Hotel features include 280 stylish guest rooms, including eight suites, two Executive floors and a private Concierge Lounge with advanced technology. Each guest room offers WiFi access for a nominal fee and complimentary WiFi is available in the hotel lobby. Relax in the outdoor pool and whirlpool or work out in the fitness center with a range of modern equipment. The business center is also open 24-hours for your convenience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Banquet room
Meeting rooms
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Park View
Languages Spoken
English, Spanish
Location
4949 Great America Parkway, Santa Clara, CA 95054
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 60 out of 100
60
San José Mineta International Airport
6.2 km•
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Metropolitan Oakland Intl Airport
41.5 km•
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Car Hire
15 Restaurants
within 1 kilometer
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Detailed Reviews
Hotel's Favourite
We stayed here two nights for the Chelsea vs Wrexham game at Levi's Stadium.
The hotel is amazingly well placed for sporting events and it even hosted its own fan park within the hotel grounds before and after the game. Though we didn't visit the hotel is also near to the California's Great America theme park.
The hotel itself is impressive, with a bar, restaurant, small shop and small Starbucks available on the ground floor which I made use of and found very useful. There was also a pool we didn't use due to time.
Our room had twin double beds and we found it very spacious and well provisioned with everything you need for a hotel stay, including free WiFi for registered Hilton Honors members (free account).
The only downside is that the surrounding area is very much a business park/out of town sort of location and finding anything else to do is difficult given this. We did get food delivered on the day of our departure as a result.
The hotel is amazingly well placed for sporting events and it even hosted its own fan park within the hotel grounds before and after the game. Though we didn't visit the hotel is also near to the California's Great America theme park.
The hotel itself is impressive, with a bar, restaurant, small shop and small Starbucks available on the ground floor which I made use of and found very useful. There was also a pool we didn't use due to time.
Our room had twin double beds and we found it very spacious and well provisioned with everything you need for a hotel stay, including free WiFi for registered Hilton Honors members (free account).
The only downside is that the surrounding area is very much a business park/out of town sort of location and finding anything else to do is difficult given this. We did get food delivered on the day of our departure as a result.
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Date of stay: July 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jordan B, Guest Services / Front Office at Hilton Santa Clara
Responded 2 weeks ago
Thank you for the review. We are glad you were able to enjoy your time while staying with us and look forward to hosting you again when in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for four nights for business. The stay was ok, but not spectacular. The rooms were a bit aged and water pressure was limited, although I am told that is common in the area due to water shortages. Staff was friendly and the room was clean.
I found eating options to be surprisingly limited for a Hilton. It did not help I was staying there during a Monday night football game which resulted in crowds and a limited menu for the occasion.
Beware of football nights - this hotel is right next to a stadium and gets crowded with fans on football nights. The only thing between this hotel and the nearby stadium is a parking lot so you are getting all the brunt of traffic and noise from the game. The good news is that I thought the noise and disruption was less bad than I had expected considering the circumstances.
I found eating options to be surprisingly limited for a Hilton. It did not help I was staying there during a Monday night football game which resulted in crowds and a limited menu for the occasion.
Beware of football nights - this hotel is right next to a stadium and gets crowded with fans on football nights. The only thing between this hotel and the nearby stadium is a parking lot so you are getting all the brunt of traffic and noise from the game. The good news is that I thought the noise and disruption was less bad than I had expected considering the circumstances.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2021Trip type: Travelled on business
Value
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wow, wow wow! My wife and I stayed here 4 nights for the Packers @ 49er's game on 9/26/21. First and foremost the staff at this location is outstanding and lead by their general manager Joe! Joe and his staff were extremely helpful from extra items like coffee, water and towels for the room to having our local college team on the TV's Saturday morning (with a screw driver). Joe and his team truly go up and beyond. Lot's of gameday options for food on location and a Starbucks open early for those of us on a earlier time zone! We also spent time whale watching and hiking in Monterey so the Santa Clara location allowed us to travel freely back and forth without the hassle of the bay area traffic. Four miles to the San Jose airport also made for stress free travel. We will definitely be staying here again!
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Date of stay: September 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for three nights for the college bowl game in December. The hotel is conveniently located near the football stadium. The hotel itself was pretty nice. We stayed on the concierge level, which I would purchase if traveling with your family. The buffet breakfast served was good and would probably cost at least $20 per person in the restaurant. I was disappointed in that there weren't any restaurant options within reasonable walking distance to the hotel and the menu in their restaurant was very limited. Now for the big negatives. After the first night of our stay, the cleaning people cleaned our room. And shockingly also stole my remaining clean Duluth Trading underwear that were still in my travel bag. Yes, that is correct. I guess Duluth Trading should get 5 stars. I wrote Hilton about this in January and have yet to receive a response. One other issue we encountered is that during the last night of our stay someone lit up their marijuana out in the hallway and the skunk smell just overwhelmed our room as well as the hallway. I called the front desk. Their remedy was to walk down the hall and spray a little bit of Lysol around. That was useless. That must happen often as the front desk associate didn't seem surprised. As such I wouldn't stay here again, but if you can get over that and want something close to the stadium or amusement park this might be your place.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Staff_hotel, Manager at Hilton Santa Clara
Responded 23 Mar 2020
Sorry to hear about your negative experience. We have a highly trusted housekeeping team, and a theft of underwear would be very unlikely. We will address this with our team and hope that we have another opportunity to wow you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My office called the hotel directly to pay for the room with corporate card. Over the phone person confirmed everything is okay and payed. Upon arrival to the hotel the receptionist failed to told me that the room was not prepaid and charged me the full amount on my CC. I was told they only need for incidentals. Upon reviewing my CC account I discovered the room charge. After talking with the front desk I was told that room can not be paired by corporate card without autorizaron form. Nobody told us about that when reservation was made. Nobody told me that by personal CC will be charged for the room. This is outrageously poor service. Staff answering phones and the front desk needs to be instructed and retrained.
In addition, female bartender was rude after I didn’t like the wine I was tasting and asked for less expensive wine. She should not work in the service industry.
In addition, female bartender was rude after I didn’t like the wine I was tasting and asked for less expensive wine. She should not work in the service industry.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John-HiltonHelp, on behalf of management at Hilton Santa Clara
Responded 27 Jan 2020
Dear Nikica Z, Thank you for taking the time to review your experience at our property. We’re very sorry you experienced an undesirable stay and level of customer service with us. We addressed the problems you mentioned with our team as we always appreciate feedback that will better our guest experience. Thank you for alerting us to these issues, and we hope you will give us a second chance to make it right in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came here to celebrate my son’s 7th birthday. Upon entering the room we found p**nographic material. The room had been cleaned, beds were made, buuuuuuut the material was left behind. Poor judgment of the housekeeping or who knows. I was extremely upset because my son could have found the item. Thankfully he didn’t. The concierge offered an apology and moved us rooms with $20 voucher to the breakfast bar. Nothing more. The price of the rooms here and the fact it is a higher NAME BRAND HOTEL. I would’ve expected something more. But No upgrades…. I’m disappointed needless to say. As big of a hotel name brand it is, I would’ve appreciated a room upgrade or something to compensate the full on naked man I had to see… At least we were able to switch rooms but will not be staying here again.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We meet every year for Stitches West. The Hilton is very convenient to the Santa Clara Convention Center. The hotel was accommodating in that we had adjoining rooms and our third room was very close on the same floor, so we could maximize our visit with each other. Good memories.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonSantaClaraTeam, Manager at Hilton Santa Clara
Responded 25 Feb 2020
What a wonderful review! We are so pleased you chose to stay with us while visiting Silicon Valley. The staff and I are thrilled that we were able to create a memorable experience for you and appreciate your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hilton Santa Clara is an amazing hotel! The staff go above and beyond to help. I had quick check in and help any time I asked. I had an armload of packages and someone stopped working to help me push the elevator button and asked if they could help me to my room. I declined but the offer has never been given to me in any hotel ever!! I stayed at the executive level and had access to a water/soda fridge or hot coffee all day. They had simple snacks in the afternoon and a good continental breakfast in the morning. They also had hot evening finger food.
I can’t wait to return. Right next to the light rail and Levi stadium. Also next door to the conference center. We took the light rail to San Jose children’s museum and to dinner so it is very convenient!!!! The heated pool was a plus for the kids. Highly recommend!!
I can’t wait to return. Right next to the light rail and Levi stadium. Also next door to the conference center. We took the light rail to San Jose children’s museum and to dinner so it is very convenient!!!! The heated pool was a plus for the kids. Highly recommend!!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiltonSantaClaraTeam, Guest Relations Manager at Hilton Santa Clara
Responded 13 Jan 2020
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During our stay there was no in room dining available, even though it is advertised on the website. Also when requesting shower towels, pool towels were brought up? Finally the worst part was when arriving there was hair all over the pillows (dark hair probably from previous people staying…i’m blonde). The man at the front desk was very helpful and knowledgeable, maybe seems to be a lack of poor management rather than staff.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allows marijuana smoking in hotel rooms and then insults those that do not like the smell. I asked for a room change and was told I could know if the people in the other room was smoking marijuana. Not true I am retired law enforcement. Then they were going to refuse my room change because I could not know it was marijuana. They do not serve the traveler. I finally got a room change but could still smell marijuana in the halls. They must support marijuana users to stay there. I also believe hotel rooms are suppose to be non-smoking.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2020Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John-HiltonHelp, on behalf of management at Hilton Santa Clara
Responded 11 Jan 2020
Dear David E, Thank you for taking the time to share your feedback about our hotel. We apologize for the unpleasant smell during your stay and we are sorry we were not able to provide you with the quality of services and amenities you deserve. Because travel is very important, we try hard to make sure all our guests have a rewarding experience at our hotel. We hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
10 minutes, really depending on how fast you walk. We are very close.
"Come with expectations - if you’re here for A game - it’s all about the location."Read full review
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PRICE RANGE
â‚ą12,853 - â‚ą24,498 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton santa clara hotel santa clara, hilton hotel santa clara
LOCATION
United StatesCaliforniaSanta Clara
NUMBER OF ROOMS
280
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Hilton Santa Clara
Which popular attractions are close to Hilton Santa Clara?
Nearby attractions include Levi's Stadium (0.8 km), California's Great America (0.6 km), and 49ers Museum (0.5 km).
What are some of the property amenities at Hilton Santa Clara?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Santa Clara?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Santa Clara?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Santa Clara?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Santa Clara?
Conveniently located restaurants include La Fontana, IHOP, and House of Bagels.
Are there opportunities to exercise at Hilton Santa Clara?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Santa Clara?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Santa Clara?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Santa Clara offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Santa Clara?
The staff speaks multiple languages, including English and Spanish.