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Quality Inn & Suites Silicon Valley

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Quality Inn & Suites Silicon Valley
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87 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Silicon Valley
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Showing 83: English reviews
Greenville, South Carolina
Reviewed 9 October 2016

Paid over $250 for a $100 comparable room. Made arrangements to check in early, but upon arrival was put off until 1100. Came back at 1:30 and still not ready. Sat outside in a grungy bare area with few tables listening to traffic go by for 30 minutes. Room was finally cleaned but definitely not worth the (over)price. Would not...

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Helpful?
Thank BorisMurchant
Ashdod, Israel
Reviewed 5 October 2016

I went to this hotel just because the place I stay usually (‪Hampton Inn Milpitas) was sold out. Actually both exactly the same level but this one has half price of ‪Hampton Inn. Excellent location. Very clean, with good breakfast. Staff was very friendly and helpful. Just few cons: - very thin walls, you can hear what happens in neighbor...

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Thank G_Aharon
Ephrata, Washington
Reviewed 2 August 2016

First of all, as of August of 2016, their website and their Google listing refers to this as a "hotel". It is not. It is a motel. OK, so my bad for not researching it more thoroughly. The room itself was OK. The furnishings were fine. The linens were clean. There was an unusual smell (for a hotel room) reminiscent...

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Helpful?
Thank Eric P
ARNEL S, General Manager at Quality Inn & Suites Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silicon Valley. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your stay on your recent visit. The carpets are regularly steam cleaned, and I do apologize that the carpet in your room...

Reviewed 20 July 2016

I stayed at this hotel on July 19th, 2016, and the carpet was dirty, the bed was hard and uncomfortable, the pillows were small. I also was placed in a connecting room with loud children and adults with paper thin walls. The plus side is this has a refrigerator, microwave, and kitchen amenities in the room, along with free Wi-Fi....

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Helpful?
Thank Robert K
ARNEL S, General Manager at Quality Inn & Suites Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Silicon Valley. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your stay on your recent visit. The carpets are regularly steam cleaned, and I do apologize that the carpet in your room...

Rockville, Maryland
Reviewed 28 June 2016

The room had a musty smell when I walked in. The carpets were so dirty that my feet turned black walking barefoot on it. The pillows were too soft (personal preference). My relatives who live in Sunnyvale thought the area was not safe. The decor was very out dated. The hotel needs to be refreshed. This experience made me think...

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Thank Susan R
Chico, California
Reviewed 20 June 2016

Perfect location. Nice big rooms. Very clean, reasonable price. Perfect for one night stay. Street noise only problem for light sleeper. Internet worked great. I was amazed at how friendly front desk staff. I highly recommend this place.

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Helpful?
Thank Bruce C
ARNEL S, General Manager at Quality Inn & Suites Silicon Valley, responded to this review

Hi Bruce, Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Arnel Santos General Manager Quality Inn & Suites 408.241.3010

Santa Barbara, California
Reviewed 6 June 2016

This is a modest hotel in an expensive area, therefore, it might seem overpriced. It is conveniently located near grocery stores and restaurants. The front desk personnel were pleasant at check in. We stayed in a first floor room with two double beds. It appeared clean and well arranged for the most part, and had virtually no odor. I really...

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Thank vicks93103
CaptT820
Reviewed 26 May 2016

The hotel is in a very busy area of Santa Clara, but the hotel itself is relatively quiet at night. Outdoor corridor hotel, so you do hear car doors shutting as well as other rooms of the hotel. Hotel is rated two stars by AAA, and is appropriately furnished. The breakfast is very simple, but is at least there, no...

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Helpful?
Thank CaptT820
ARNEL S, General Manager at Quality Inn & Suites Silicon Valley, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Jackson, Michigan
Reviewed 19 May 2016 via mobile

The stay was terrible because of the strong odor in the room. The premises were clean but the smell permeated all my clothes ! We booked for four days through a third party so cost was non refundable. I will be sure NOT to book that way again. We stayed 3 out of the four nights. The reviews were pretty...

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Thank LYNN H
Sacramento, California
Reviewed 12 February 2016

Standard smallish room. Really high step to enter the room with an additional high threshold on which I tripped. Wallpaper peeling several places and ceiling repair crudely done. Toilet wouldn't flush and nearly overflowed. Bathtub very slippery and no anti slip mat provided. Carpet was wet near bedside. My wife got two flea bites on ankles while sitting on sofa....

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Helpful?
Thank Itchamadeevie100
ARNEL S, General Manager at Quality Inn & Suites Silicon Valley, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit with us. We are in the process of addressing the issues that you spoke to me about on your checkout and a major renovation will begin very shortly. I know that is little comfort to what happened during your stay, and...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Quality Inn & Suites, you get real value for your hard-earned money. You can depend on us for affordable stays with all of the amenities you expect and genuine service from people who are professional, responsive and friendly. These "Value Qs" assure you get your money's worth, so you can relax and focus on the people and experiences you came for. Hotel offers free continental breakfast, served daily. 24-hour front desk. Guests will enjoy free wireless Internet access, an outdoor pool, and coin-operated laundry facilities. ... more   less 

Additional Information about Quality Inn & Suites Silicon Valley

Address: 2930 El Camino Real, Santa Clara, CA 95051 (Formerly GuestHouse Inn)
Region: United States > California > Santa Clara
Price Range: ₹ 5,683 - ₹ 13,237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Silicon Valley 2.5*
Number of rooms: 70
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Also Known As:
Quality Inn & Suites Silicon Valley Hotel Santa Clara
Quality Inn And Suites Silicon Valley
Quality Inn Santa Clara
Santa Clara Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites Silicon Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need a great breakfast and a room to crash then this is it!”
 of 5 bubbles demarcos870, 10 Feb 2017 | Read review
“Be sure to ask for the top floor”
 of 5 bubbles sdweber81, 24 Jan 2017 | Read review
“Quite area no problems from road noise inside room”
 of 5 bubbles DJS35, 4 Nov 2016 | Read review
“Don't stay here - the front desk staff is incompetent.”
 of 5 bubbles 327smarsh1, 17 Oct 2016 | Read review
“Ask if the carpet has been cleaned first.”
 of 5 bubbles 335ericp, 2 Aug 2016 | Read review
5 of 5