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Holiday Inn Express Santa Barbara

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Holiday Inn Express Santa Barbara
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706 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Santa Barbara
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Showing 638: English reviews
Reviewed 5 November 2016 via mobile

The hotel is in a great location and was exceptionally clean. For the daily room rate, I was surprised the hotel charges a daily fee for parking. The rooms are small, but the décor is relatively modern. The staff are very friendly and the hotel offers a free breakfast. We will definitely consider this hotel for our future stays.

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Helpful?
Thank Powder69
Management response:

Thank you for your review. We are delighted to hear you liked our convenient downtown Santa Barbara locale, our "exceptionally" clean room, our friendly staff, and the complimentary breakfast. Due to our prime locale, parking is very limited, so we strive to offer affordable and convenient parking for our guests; our team hopes you were able to take advantage of...

Cambria, California
Reviewed 2 November 2016

This would have gotten a 5 star rating were it not for the thin walls and lack of insulation between rooms. Due to that both my husband and I were awakened throughout the night by the snoring of someone in the adjacent room. The room was clean and nice, the staff was extremely helpful with directions and recommendations, the complimentary...

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Helpful?
Thank LindaLee54
Management response:

Thank you for your comments. Our team is sorry to hear you did not have a restful nights sleep and experienced a disruption. We are glad you enjoyed are nice, clean room, found our staff helpful and received recommendations from them, liked our prime downtown locale, and enjoyed our complimentary breakfast. We hope to welcome the two of you back...

Reviewed 27 October 2016

We had stayed in this hotel in period 15.10.-26.10.2016. I must say it is good hotel to stay, we had twin room which was quite spaceous, the staff was extremly helpful with all our requests, very clean and very good wifi cover. The only service that was not good enough were the breakfasts. Everything was made from frozen blank.

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Helpful?
Thank Dr. Petr M
Management response:

Thank you for your comments. We are glad you were happy with our clean, spacious rooms, our helpful staff, and the free wifi. Our team is sorry to hear you did not like the our complimentary breakfast options. IHG is regularly refining our Holiday Inn Express breakfast options, so your feedback is valuable to us. We hope to welcome you...

Fallbrook, California
Reviewed 14 October 2016

I really liked the hotel's location as it is very close to the main street, State Street, where there are lots of restaurants and shops. The staff was very friendly and helpful and the lobby and the room were very clean My disappointment came as soon as I went to bed and realized that I was not going to get...

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Helpful?
Thank businesstraveler683
Douglas A, General Manager at Holiday Inn Express Santa Barbara, responded to this review

Thank you for your review. We’re glad you liked our location in the heart of historic Old Town Santa Barbara, but apologize that you did not experience a good night’s sleep; our team will look into the issues you experienced. We strive to meet all our guest's expectations, so your feedback is very valuable to us.

Spicer, Minnesota
Reviewed 13 October 2016

We stayed here for 2 nights. The hotel is older but the rooms were nice and clean. The breakfast in the morning was good and the staff kept it well stocked. The front desk staff was also very helpful. We asked about a restaurant and they gave us a good suggestion and a coupon for it.

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Helpful?
Thank 366stacie
Management response:

Thank you for your comments. We are so happy to hear you liked our complimentary breakfast, excellent downtown Santa Barbara locale, and friendly staff's restaurant recommendation. We hope to welcome you and your family back again soon!

Moorpark, California
Reviewed 10 October 2016

The former Hotel Virginia is a historic establishment in a historic city. Plaques on the wall outside, as well as the old Spanish ambience inside, give you an idea of the hotel's past. Exposed brick walls in the rooms are a change from the standard hotel look. The location is excellent, right in the State Street restaurant and shopping area...

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Helpful?
1Thank DebbiesOnTheRoad
Douglas A, General Manager at Holiday Inn Express Santa Barbara, responded to this review

Thank you for taking the time to write us a review. We are so glad you enjoyed our historic style, friendly staff and management, complimentary breakfast, and close prime location in downtown Santa Barbara. Due to this prime locale, parking is very limited, so we strive to offer affordable and convenient parking for our guests; our team hopes you were...

London, United Kingdom
Reviewed 3 October 2016 via mobile

Stayed here for one night and had a good stay- however be aware as the hotel is older you can hear creaks and noises from the rooms above and the walls are quite thin so can hear through them. It's a beautifully style of hotel and very central. Rooms are spacious and clean

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Helpful?
Thank Minibee8
Douglas A, General Manager at Holiday Inn Express Santa Barbara, responded to this review

Thank you for your review. We are delighted you liked your spacious and clean room, our central downtown Santa Barbara location and Spanish colonial-style exterior. Our team apologizes if you experienced a disruption during your stay, and we are glad you had a good experience overall. We hope to see you again next time you are in the States!

Reviewed 26 September 2016 via mobile

We recently stayed here and am happy to report experienced some of the best service we received on our 3 week trip in the USA. We left a wallet in our room and this was returned to us at our next hotel with all the money by the hotel who posted us to us at our next hotel immediately. The...

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Helpful?
Thank CandClondonUK
Douglas A, General Manager at Holiday Inn Express Santa Barbara, responded to this review

Thank you for your review and five-star rating. We are delighted to hear you experienced some of the best service with us during your trip and found our staff helpful and friendly. We are also glad you found our room clean, had a chance to explore our prime downtown Santa Barbara location, and would recommend staying with us to others....

Orange County, California
Reviewed 22 September 2016

We really enjoyed our stay at the Holiday Inn Express. It is in a perfect location, right off State St. with all the restaurants, beach and night life close by and within walking distance. The staff was quite nice - we had a small issue with the proximity of our room to the vending machines, and the manager went out...

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Helpful?
Thank socal13
Douglas A, General Manager at Holiday Inn Express Santa Barbara, responded to this review

Thank you for your comments and five-star rating. We are delighted to hear you found our staff nice and appreciated the manager's attentiveness in making your stay more comfortable. It is also great to hear our location was "perfect" with its close proximity to all downtown Santa Barbara has to offer. We hope to see again on your next couple's...

Hemel Hempstead, United Kingdom
Reviewed 20 September 2016

We decided to stop in Santa Barbara for a night after a long drive down from San Francisco, we hadn't booked a room, we walked in and luckily Sandra on the front desk found us a room, she managed to offer us a good rate too which she informed us also offered a comp continental breakfast, free bike hire, comp...

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Helpful?
2Thank Julie H
Douglas A, General Manager at Holiday Inn Express Santa Barbara, responded to this review

Thank you for sharing your enjoyable experience staying with us. Our team is glad that our hotel met all your needs and more with complimentary breakfast and bikes, brand new beds, affordable parking, free wifi, and an excellent level of cleanliness. We are happy you found our friendly staff’s dining suggestion a perfect dinner spot. We hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Just a half block from State Street in historic Old Town Santa Barbara, the Holiday Inn Express Santa Barbara provides luxury and convenience for the sophisticated traveler. Downtown shopping and restaurants are steps from your door, and the beach and Stearns Wharf are four blocks away. Enjoy a complimentary hot breakfast served weekly from 6:30AM-9:30 am and from 7 am to noon on weekends as well as free WIFI throughout the hotel. As a pet-friendly hotel, we welcome furry companions for $45/stay (up to 2 pets under 50 lbs.). We offer affordable parking to our guests at a rate of $14/day for 2016 and $16/day as of January 1, 2017 as well as complimentary bike rentals, and nearby, off-site swimming pool and 24-hour fitness facility access. Stay with us in the heart of Santa Barbara, where you are steps from all the city has to offer! ... more   less 

Additional Information about Holiday Inn Express Santa Barbara

Address: 17 W Haley St, Santa Barbara, CA 93101-3428
Region: United States > California > Santa Barbara
Price Range: ₹ 11,878 - ₹ 23,961 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Santa Barbara 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Santa Barbara Hotel Santa Barbara
Holiday Inn Santa Barbara
Santa Barbara Holiday Inn
Santa Barbara Hotel
Hotel Style:
#22 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Santa Barbara staff and other travellers.
7 questions
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4 months ago
Birkenhead, United Kingdom
5 months ago
Duluth, Georgia
over a year ago
Orange County, California
over a year ago

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Questions? Get answers from Holiday Inn Express Santa Barbara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to restaurants”
 of 5 bubbles norbertt844, 4 Jan 2017 | Read review
“Don't get a room facing Haley Street unless you don't mind the noise!”
 of 5 bubbles CookieMonster22030, 10 Dec 2016 | Read review
“The end of the hallway is where the quiet rooms are located”
 of 5 bubbles johnsomerviller, 14 Nov 2016 | Read review
“Rooms at the front overlook a busy road”
 of 5 bubbles EmjayBristol, 10 Nov 2016 | Read review
“I thought it was quiet but you can ask to be on the courtyard side to stay away from Haley St.”
 of 5 bubbles wmchale, 31 Aug 2016 | Read review
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