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Embassy Suites by Hilton Santa Ana Orange County Airport

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Embassy Suites by Hilton Santa Ana Orange County Airport
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992 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Santa Ana Orange County Airport
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Showing 973: English reviews
Douglas
Reviewed 24 July 2016

Terrible,terrible Internet experience, sign in complicated and very,very poor wifi signal my kids have to sit outside of the room to have a better signal every time you acces wifi have to sign in a complicated ritual again... other clean,excellent area,quit ,great breakfast, and personal housekeeping and breakfasts excellent people!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Cesar V
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Cesar V, Terrible internet experience in some parts of the hotel will be addressed this September with a $300,000 upgrade to address coverage and bandwidth. Love hearing you apprecitated the staff and their service.

San Diego, California
Reviewed 23 July 2016

Let me first start off by saying we were there during the construction. After another reviewer's tips i requested a newly upgraded room. I am going to give the hotel the benefit of the doubt to say the rooms must not be updated yet and just the outside of the rooms were being worked on because the rooms were not...

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Helpful?
Thank Sumibunni
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Sumibunni, I am sorry you didn't have a great stay in all regards. Most importantly your experience in the restaurant is most disturbing. I would love to know more from you and hope you would take a minute and email me at Michael.Anderson@wcghotels.com and tell me your name, date of stay and when you were dining in the restaurant. This...

Las Vegas, Nevada
Reviewed 21 July 2016

Have used this hotel the last 3 times we went to California. Rooms are large and clean. Having the complimentary breakfast is great! Will definitely stay again and will recommend to our friends and family.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 793anabelag
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

793annabelag, Thank you for your continued patronage and the referrals! We are working hard to do what we do well consistently and improve everyday. Happy to know the team pleased you again and again.

Albany, NY, United States
Reviewed 18 July 2016

Excellent experience. Ongoing construction work being managed with negligible impact on guests. A VERY good buy. Easy access with parking included in price. Beautiful public spaces, and excellent amenities. Don't miss the complimentary breakfast !!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Douglas H
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Douglas, So glad you used the room package that includes parking. Great deal!

Corbett, Oregon
Reviewed 18 July 2016

We stayed 5 nights here, during my daughters softball tournament. The staff was extremely nice and helpful. The breakfasts can't be beat, and the night time reception is a great unwind for the day. Overall I would definetly recommend staying here. The location was very convenient for us too. Close to the airport, beach, mall, and freeway.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jamie C
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Jamie C, So glad you and your family enjoyed your stay during the tournament.

Modesto, California
Reviewed 17 July 2016

Can't go wrong with Embassy Suites, when I travel with family this hotel is totally worth it...breakfast is always yummy! Room is spacious with living room so gives privacy and sofa folds out to a bed.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rosie M
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Rosie M, You are so right -- Embassy is great for families... and we are so happy you had a 5-Star experience.

Green Valley Lake, California
Reviewed 17 July 2016

Quiet rooms were very welcoming after a long day. We could have slept until noon each day. Breakfast was very good with an omelette bar and lots of other items. Looking forward to staying here again. Very friendly staff.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Countrymusiclvr12
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Countrymusiclvr12, Thank you for your feedback. Love hearing our staff is "very friendly". We look forward to your return.

Hesperia
Reviewed 14 July 2016

Not happy with how I was treated when someone from a hotel window throw orange juice at my car and the staff didn't even care! Security was right there when it happened and management should of been called to see if my car was okay and at least offer a free car wash to me.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank melissahH3797IS
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

MelissahH3797IS, Turns out it wasn't our security officer, but one of our bell staff. I know you have had a discussion with Tim our Assistant General Manager and he tells me you and he came to a solution. Unbelievable that a guest would through OJ from their room on your car as you drove by. The team member did tell...

lindsay, ca
Reviewed 14 July 2016

So where do I start?! This place was awesome. I have stayed in many Embassy Suites, but this one shines the brightest among them! From the moment we drove up the very friendly valet welcoming us. The greeting from inside staff upon arriving was awesome, room awesome! We bought dinner from the restaurant inside the hotel but ate it our...

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Helpful?
Thank radoki
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

radoki, So glad you and the team had a great stay. Our goal is awesome results and I will share your review with my wonderful team.

Franksville, WI
Reviewed 12 July 2016

Nice hotel, great staff! The place seemed a bit dated, but they were updating while I was there. The shuttle service was great as was Scott, the driver. The staff behind the desk was also nice. LOVE the pillows!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank DebRFranksville_WI
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

DebRFranksville, Love hearing about our staff and specifically Scott in such wonderful reviews. I'm buying Scott lunch when I see him and we will share your review. Thanks for the business.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
A gem among Santa Ana hotels, Embassy Suites by Hilton Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Located two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour business center. Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions. *Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $17.00 per night. Valet Parking is available to guests at $19.00 per night. ... more   less 

Additional Information about Embassy Suites by Hilton Santa Ana Orange County Airport

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Region: United States > California > Orange County > Santa Ana
Price Range: ₹ 8,647 - ₹ 14,365 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Santa Ana Orange County Airport 3*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Hotels.com, Travelocity, Priceline and TripOnline SA so you can book your Embassy Suites by Hilton Santa Ana Orange County Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Hotel Style:
#3 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and other travellers.
5 questions
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Carmichael, California
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Questions? Get answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 9th floor, beautiful view, glass elevators.”
 of 5 bubbles GaryJ863, 18 Jan 2017 | Read review
“Pick a room on the back side of the hotel away from the highway if you have to leave your balcony door open for air.”
 of 5 bubbles 866tiffanyw, 17 Jan 2017 | Read review
“Ask for a room away from the highway.”
  • Trash between lower balconies
  • Hallway outside my room.
 of 5 bubbles MHB1971, 12 Jan 2017 | Read review
“The higher floors have been remodeled.”
 of 5 bubbles Jsmtraveler, 11 Jan 2017 | Read review
“In my experience was not worth upgrading to premium floor”
 of 5 bubbles ladyzire, 19 Dec 2016 | Read review
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