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Clarion Inn & Suites Orange County John Wayne Airport

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Clarion Inn & Suites Orange County John Wayne Airport
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86 Reviews from our TripAdvisor Community

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Showing 84: English reviews
United States
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago NEW

I gave them 5 stars because they did a very good job for a 3-star rate hotel. I just recently visited them the weekend before thanksgiving weekend. It was $85 for weekend days and they went down to $80 on the weekday. I believe that they just did some remodeling because the bathroom was roomy and clean. the bathroom floor... More 

Helpful?
Thank Kensi L
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share your experience. I am pleased to hear your stay with us was satisfactory and appreciate all of the positive feedback you have provided me with. I will be sharing this feedback with my team to continue to put the effort we do in maintaining our rooms clean. Thank you for your... More 

1 review
Reviewed 1 week ago

I was in a hurry to finish up my PE exam together with getting my USA/FBI Fingerprint. Printer was suddenly not working; a super-nice front-desk lady rescued me and let me use their back-office printer!! Luckily Documents were done smoothly! If w/o her patience and help, I will be totally in a big trouble and can't go to police station... More 

Helpful?
Thank Yi-Mei C
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share your experience. I am pleased to hear my staff was able to assist you with the documents you needed printed. Our goal is to ensure each and every guest is satisfied with their stay, and my staff will go out of their way to make sure our guest are happy. I... More 

Flagstaff, Arizona
1 review
Reviewed 3 weeks ago via mobile

It was an amazing weekend! Clarion inn has awesome employee who are so helpful. I was able to get a free upgrade due to some room issue and it was facing the pool! It was defiantly worth the trip from Arizona

Helpful?
Thank cortnort10
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share her experience. I am so glad to hear your recent stay with us was satisfactory. I appreciate all of the positive feedback you have provided us with, I will be sharing this feedback with my staff so they can continue to serve our guests with the outstanding service that was provided... More 

Fair Oaks, California
2 reviews
Reviewed 4 weeks ago

Horrible bed--squeeky, hard, and every time my husband turned over, I was almost tossed out of bed. Pillows were not good either. The noise in the courtyard went on to the wee hours of the night. The noise at 7a.m. from the tour bus customers gathering in the front of the building was also very loud. The hot tub was... More 

Helpful?
Thank travelerX6808QV
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share your experience. I am sorry to hear your stay with us was not satisfactory. I would like to apologize on behalf of the whole staff, I will be sharing this feedback with my staff and to explain to them how to handle the noise complaints in the right manner. I truly... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

Check inn staff was very nice. But in Morning name by Jessica was rude and not helpful like ignore us. we are here for business conference and find this one very close to airport. This was the most horrible experience ,When we are check inn told front desk I need 6.30 wakeup but after having no wake up call We... More 

Helpful?
Thank Michael G
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share your experience. I want to apologize for the bad service you received by one of my agents. I will be speaking to her regarding the way we treat our guests. This is unacceptable at our property and it will not be tolerated. I hope you will give us a second chance... More 

Berlin, Germany
1 review
Reviewed 15 October 2016

This hotel is in good location with friendly staffs and quiet invirnment.The design of this hotel is nice as you can see the pool from each rooms windows.also you can see nice trees beside the pool and cafe.

Helpful?
Thank ghrsam
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to leave a review. I appreciate all of the positive feedback you have shared with us. I will be sharing this feedback with my staff so it can encourage them to continue providing the outstanding service that was provided to you. We hope to see you soon! Doug Mills General Manager Clarion Inn... More 

Bonney Lake, Washington
Level Contributor
112 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 15 October 2016

Back in February of this year, we stayed at this Clarion, which was undergoing renovation at the time. My review then was less than glowing, but I said I would give the place another chance after the renovations were complete. Here goes: They did away with the horrid continental breakfast previously offered. They now have a thing called Bistro C... More 

Helpful?
Thank RoadTrippersWA
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share your experience! I want to thank you for giving us a second chance to make it right. I am pleased to hear your stay with us was satisfactory. I appreciate the feedback you have provided us with, I will definitely be sharing this review with maintenance team so that we can... More 

Goodyear, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 October 2016

Staff was very accommodating and polite, room was clean. Meals (including breakfast) available at a counter in the lobby for a fee. Make sure you utilize the coffee urns in the rooms as coffee is only available in the lobby for a fee at the counter.

Helpful?
Thank RichB30
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to share your experience. I am pleased to hear your stay with us was satisfactory and I appreciate all of the positive feedback you have provided us with. I will be sharing this feedback with my staff so they can be encouraged to continue to provide outstanding service. We hope to see you... More 

Phoenix
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 September 2016

Must make this clear first, I was using points, so not always the best rooms for those not paying. The driveway is very steep. If you have a low vehicle you will scrape the bottom entering and exiting. The front desk clerk was on the phone in the room behind the desk. I waited about 10 minutes. He did apologize... More 

Helpful?
Thank Michael B
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello Michael, Thank you for taking the time to share your experience. We appreciate all of the feedback you have provided us with. This will help us make any improvements needed to the property. I am glad to hear your stay was satisfactory with us. I will be sharing this feedback with my staff so we can continue to provide... More 

San Francisco
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 September 2016

I booked this hotel for 5 days and 4 nights for my daughter school move-in day. I stayed at this hotel after my daughter moved in at UCI. It's nothing to do here if you are on your leisure time. Beside, it is for business area. It is so boring that I have to stay in the room all day... More 

Helpful?
Thank Princesscali2013
Doug M, General Manager at Clarion Inn & Suites Orange County John Wayne Airport, responded to this review

Hello, Thank you for taking the time to leave a review. I am sorry to hear your stay was not satisfactory. We have a shuttle available that will transport you to The District which contains over 15 restaurants and shopping stores. We would of been more than happy to provide you a shuttle to the shopping center upon request. Once... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get together at the Clarion Inn & Suites(R) John Wayne Airport hotel in Santa Ana. We're merely minutes away from several Orange County beaches. You'll find plenty of other sites and activities to explore near our smoke-free hotel in Santa Ana, some of which include: - Irvine Spectrum Center - Santa Ana College - Concordia University Irvine - Discovery Science Center - South Coast Plaza. Our Santa Ana hotel caters to both vacationing tourists and business travelers alike. Relax by the fire pit on the patio or head to our restaurant, Bistro C, which offers breakfast, a grab and go lunch and dinner. Enjoy other complimentary services and amenities such as: - Free WiFi - Free airport transportation - Gym onsite - Outdoor heated pool & hot tub. Each newly renovated guest room is warmly furnished with a flat screen TV, premium bedding, refrigerator, microwave, coffee maker and hair drier. Make the most of your time with friends, family and colleagues at the Clarion Inn & Suites John Wayne Airport. Santa Ana hotels like ours provide all the essentials you need to get together. Book now! ... more   less 

Additional Information about Clarion Inn & Suites Orange County John Wayne Airport

Address: 2620 Hotel Ter, Santa Ana, CA 92705-5447 (Formerly Comfort Inn and Suites John Wayne Airport)
Region: United States > California > Orange County > Santa Ana
Price Range: ₹ 5,728 - ₹ 7,500 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites Orange County John Wayne Airport 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
Comfort Inn Santa Ana
Comfort Suites Santa Ana
Santa Ana Comfort Suites
Clarion Inn & Suites Orange County John Wayne Airport Santa Ana, CA
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn & Suites Orange County John Wayne Airport staff and other travellers.
2 questions
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Questions? Get answers from Clarion Inn & Suites Orange County John Wayne Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the second fllor have better view”
 of 5 bubbles ghrsam, 15 Oct 2016 | Read review
“Room 146 is near the pool area and its in the back of the parking area.”
 of 5 bubbles Princesscali2013, 25 Sep 2016 | Read review
“Pool view is nice, they have a fire pit that is nice to sit by in the evening!”
 of 5 bubbles simplysummer09, 25 Aug 2016 | Read review
“Don't stay in this dump”
 of 5 bubbles treehuggerj, 25 Jul 2016 | Read review
“Third floor is excellent”
 of 5 bubbles DelScorcho, 2 Jul 2016 | Read review
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