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Although I was traveling alone, as I checked in the modern lobby/lounge area was a hub of activity with it set up to allow groups to gather and work or just meet. It is very modern with food and a coffee bistro. The bed was...More
I came to Courtyard Costa Mesa for a Seminar. The rooms were spacious and the beds were comfortable. Desk Agents Eric and Paulina are excellent at Customer Service. The hotel itself is surrounded by business parks. The layout of my room was a little awkward....More
This property is situated in a commercial/business park area. Lower than usual rate BUT they charge a $100 room deposit, front desk states it's due to a local concert hall that attracts Guests who get rowdy and trash the rooms and they require the large...More
Response from CYSCM, Manager at Courtyard by Marriott Costa Mesa South Coast MetroResponded 4 February 2017
Thank you for taking the time to share your recent experience at the Courtyard Costa Mesa South Coast Metro with us.
One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having...More
everything was nicer than I had anticipated. Good bed, quiet, clean, nice towels, ...plenty of parking right by the door to the stairs, check-in was fast, good view of interior yard/pool, good heater, ....
Great staff. Eric at the front desk was charming. He gave us good recommendations of local restaurant. The bistro barista was friendly. Our room was spacious and the bed luxurious. I think the pool will be great after they finish refurbishing it.
Response from CYSCM, General Manager at Courtyard by Marriott Costa Mesa South Coast MetroResponded 20 December 2016
Thank you so much for your kind comments regarding our staff. We take great pride in our service, and I will pass on your words to Eric. Thanks again!