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BEST WESTERN PLUS Orange County Airport North

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BEST WESTERN PLUS Orange County Airport North
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514 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Lincolnton, North Carolina
Reviewed 3 weeks ago

This was my 2nd stay here the first stay was excellant, my last stay I was not recognized as a Diamond member and the 100.00 deposit was a total dissapointment that they request their most repeative members. And at check in I had the feeling I was being profiled it was not a pleasant experiance. I almost told them I...

Review collected in partnership with Best Western
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Helpful?
Thank Harley M
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for taking the time to give us your review, we will this feedback to help improve our services.

Reviewed 3 weeks ago via mobile

Clean , quiet and very nice and helpful people. Great breakfast included from 6:30 AM to 930 AM . Four breakfasts to choose from plus buffet and drinks. It was raining, so we were very glad that all the walkways are covered.

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Helpful?
Thank Karen M
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for taking the time to give us your review, we are happy you enjoyed your stay with us!

Seattle, United States
Reviewed 13 January 2017

Was bumped from a flight from ORD to SNA due to weight restrictions in John Wayne airport. I tried to cancel my reservation on line but was not able to because of 2 day CX policy. I called the next morning but was told I had to talk to GM who was not there. I called three more times before...

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Helpful?
1Thank Robert F J
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for commenting, unfortunately the reservation was booked online and upon booking reservations they do show our hotel cancel policy, reservation was past the cancel policy.

Bellingham, Washington
Reviewed 6 January 2017

We stayed both at the bw and the la Quinta across the street and for the charges the b/w has the edge. They actually serve a breakfast here with a mini menu, we appreciated it. The rooms are also fine. We'd come back anytime. Have a good rest!

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Helpful?
Thank Kenpasha
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for providing us with your recent experience staying with us!

Reviewed 2 January 2017 via mobile

Cannot fault anything with this hotel 🏩 great priced. Good breakfast. Both hot and cold food. Sets you up for the day. If visiting La/ santa ana area again. Then I.d call here first. Thanks to all the staff.

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Helpful?
Thank Alan K
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for the positive feedback!

Redding, California
Reviewed 29 December 2016

Great place, poor breakfast in both quantity &quality attempting to cook and senrve everything left a lot to be desired, seemed to spread serving very thinly across plates to give illusion of larger quantity , staff communication skills very marginal

Review collected in partnership with Best Western
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Helpful?
Thank Jim S
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for providing us with your feedback.

Rio Vista
Reviewed 13 December 2016

Excellent Staff, Very able and professional. Breakfast very good, excellent and cheerful staff. Room and bed quality very good, cleanliness, very good. Location of hotel excellent. Overall management excellent.

Review collected in partnership with Best Western
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Helpful?
Thank Leonard L S
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for taking the time to give us your review of your recent stay.

Union City, CA
Reviewed 1 December 2016

We stayed here over Thanksgiving. When we arrived the water was turned off for plumbing maintenance - suppose to be off from noon to 2pm. We checked in at 2:30 and still off. They said it would be on at 3:00, then 4:00, then 5:00 - still no water. Couldn't flush a toilet, wash hands, cleanup.... We went to dinner...

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Helpful?
1Thank Kathy B
BestwesternSantaAna, General Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us, we are sorry that day you had issues with the water. Due to leaking main water valve, beyond our control, we had to make repairs and we were able to repair it for that day, the already provided discount is the only hotel compensation that...

Las Cruces, United States
Reviewed 29 November 2016

My wife and I have stayed at this facility four times. Each visit has been comfortable and pleasant. The cooked breakfast is also very good.The hotel staff are all very professional and willing to help you. The breakfast room staff are all eager to serve you. The food is rapidly prepared and served still hot.

Review collected in partnership with Best Western
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Helpful?
Thank Arthur H
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review

Thank you for sharing your recent experience with us!

Clarkston, Michigan
Reviewed 18 November 2016

Decent hotel in good condition and kept up pretty well. Bathroom was newly remodeled and in good working condition. That was comfortable though the pillows were a little bit too firm. The hot breakfast is a nice touch, but they don't have many healthy options.

Review collected in partnership with Best Western
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Thank Sven G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Discover this AAA rated 3 Diamond Santa Ana, California hotel offering a complimentary shuttle to John Wayne Airport and convenient access to key Orange County attractions. Whether traveling to Southern California on business or pleasure, the BEST WESTERN PLUS Orange County Airport North is committed to providing the best accommodations and customer service for the best price. This Santa Ana hotel offers 148 well-appointed guest rooms, each featuring cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast each morning before taking advantage of amenities such as an outdoor heated swimming pool and hot tub, exercise facility, guest laundry, full business services and meeting/banquet facilities accommodating up to 60 people. ... more   less 

Additional Information about BEST WESTERN PLUS Orange County Airport North

Address: 2700 Hotel Ter, Santa Ana, CA 92705-5602
Region: United States > California > Orange County > Santa Ana
Price Range: ₹ 7,527 - ₹ 9,342 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Orange County Airport North 2.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Best Western Plus Orange County Airport North Hotel Santa Ana
Best Western Santa Ana
Santa Ana Best Western
BEST WESTERN PLUS Orange County Airport North Santa Ana, CA
Hotel Style:
#6 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Orange County Airport North staff and other travellers.
6 questions
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Crawfordsville, Indiana
Santa Maria, California, United States
over a year ago
Tallinn, Estonia

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Questions? Get answers from BEST WESTERN PLUS Orange County Airport North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book here if you have to cancel”
 of 5 bubbles robertfj, 13 Jan 2017 | Read review
“Always take a room on the second floor”
 of 5 bubbles Kenpasha, 5 Jan 2017 | Read review
“While showering you have to decrease the amt of water spraying so the water reaches you but then you have barely enough water spraying”
 of 5 bubbles theashag, 23 Aug 2016 | Read review
“Ask for 1st floor room.”
 of 5 bubbles azcheesefan, 21 Aug 2016 | Read review
“Great casual place to stay with a family or relaxed couple. Stay on the 3rd floor if you want a little view.”
 of 5 bubbles ERA444, 26 May 2016 | Read review
5 of 5