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DoubleTree Club by Hilton Orange County Airport

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Traveller (80)
Room & Suite (71)
Pool & Beach (6)
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Overview
  • Excellent43%
  • Very good29%
  • Average16%
  • Poor8%
  • Terrible4%
Travellers talk about
“cookies”(114 reviews)
“surf city”(35 reviews)
“lake view”(17 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree Club by Hilton Orange County Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree Club by Hilton Orange County Airport
Special Offer: Double Points, Every Stay
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (957)
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943 results
Traveller rating
385
275
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81
46
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385
275
156
81
46
Show reviews that mention
All reviewscookiessurf citylake viewman made lakefront desksmall lakethe double tree clubbusiness parkorange countyself parkingbreakfast buffetvalet staffshuttle servicefitness centerbusiness triplate checkdefinitely stay here again
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1 - 5 of 943 reviews
Reviewed 1 week ago

And really close to the fwy. I was reasonably certain I could change lanes on the south bound 55 freeway from the relative comfort of my bed. Nice staff, but breakfast was served beneath construction workers pulling CAT5 cable over us.More

Review collected in partnership with DoubleTree by Hilton
Thank scottgY2783BJ
Response from DTCManagement, Guest Relations Manager at DoubleTree Club by Hilton Orange County AirportResponded 6 days ago

Thank you for participating in our Guest Survey for your stay at the Doubletree-Santa Ana, CA. I was glad to see that the staff interaction you received was a nice experience. However, please accept our team’s sincere apology for the failures in service that resulted...More

Hotel's Favourite
Reviewed 4 December 2017

Was on a one day business trip and wanted to stay longer once I got to this very nice hotel. From water feature was tranquil- I would have sat out there with a nice glass of wine! Will do that next time. I’m sure I...More

Review collected in partnership with DoubleTree by Hilton
Thank Micaela M
Response from DTCManagement, Front Office Manager at DoubleTree Club by Hilton Orange County AirportResponded 6 December 2017

Hello Micaela, Thank you for reaching out to us in regards to your stay at the Doubletree Club Hilton Orange County Airport. Thank you so much for sharing your positive comments. Your message has been shared with the entire team and we are looking forward...More

Reviewed 1 week ago

Overall a good experience. Location of the hotel is not noticeable. However the lake/pond enjoyable for everyone .BEAUTIFUL. nice to walk around and even take a walk around the pond/lake to site seeing and grab a bite to eat or get STARBUCKSMore

Review collected in partnership with DoubleTree by Hilton
Thank silverlady7492
Response from DTCManagement, Guest Relations Manager at DoubleTree Club by Hilton Orange County AirportResponded 1 week ago

Thank you for reaching out to us in regards to your stay at the Doubletree Club Hilton Orange County Airport. I was so glad to see that you thoroughly enjoyed your stay. The time you have taken along with the effort you have made to...More

Reviewed 2 weeks ago

Be prepared to carry your own luggage. I arrived 10 at night, i had to carry my own luggage upstairs. They didnt have a luggage cart available. Hilton members make sure you ask for your bottled water. This did not feel like a Hilton property.More

Review collected in partnership with DoubleTree by Hilton
Thank jenniferfO1256UY
Response from DTCManagement, Guest Relations Manager at DoubleTree Club by Hilton Orange County AirportResponded 1 week ago

Hello JenniferO1256UY, I would like to thank you for taking the time to submit a review in regards to your recent stay with us. I would like to apologize that our services fell short of your expectation. This is certainly not indicative of the standards...More

Reviewed 2 weeks ago

My card was charged twice resulting in most my funds being inaccessible to me during my vacation. The front desk people were so rude I was almost in tears. I called corporate and the manager, never received a call back.More

Review collected in partnership with DoubleTree by Hilton
Thank eds812018
Response from Calvin P, on behalf of management at DoubleTree Club by Hilton Orange County AirportResponded 1 week ago

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 107 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Santa Ana
#4 Green Hotel in Santa Ana
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 107 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Santa Ana
#4 Green Hotel in Santa Ana
Room types
Suites, Non-Smoking Rooms
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Traveller (80)
Room & Suite (71)
Pool & Beach (6)
Dining (1)
Business Centre & Event Rooms (5)
Questions & Answers
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mommyzeeza
21 October 2016|
AnswerShow all 3 answers
Response from Newlifenotinoz | Reviewed this property |
Cant really say as we were there in the summer, maybe contact the hotel for more info, but from expreriance I find all hotels heat their pools in the cooler months. It is a very small pool too, and it has one small hot tub... More
1
Vote
blondelinda
12 April 2016|
Answer
Response from PSBush | Reviewed this property |
I did not drive but I do believe they charge for Parking. Depending on the Level of Stayer you are, you will pay or not pay for breakfast. I am a Diamond so I did not. Others did
0
Votes
Erika v
31 March 2015|
Answer
Response from Kara K | Property representative |
Hi Erika, We are an older smaller property. We just had new carpet and drapes in all guest rooms. We get a lot of happy clients that return year after year.We also have a large pool along with an outdoor dining patio. Our... More
0
Votes
Room Tips
"Get a room away from the elevator"
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"Rooms towards the parking lot and away from the freeway are the quietest"
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"All rooms are spacious and quiet. Even the rooms overlo9oking the freeway were quiet."
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"my room was facing part of the highway & was noisy"
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