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Courtyard Santa Ana Orange County

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231 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Santa Ana Orange County
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Showing 220: English reviews
Irving, Texas
Reviewed 29 September 2015

Rooms were clean staff was nice. Challenge if you book one night with points and other with a group you have to check out and in again. Doesnt matter if you tell them, they lock you out of your room. Conference staff night not conference booking staff. never met them.

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Helpful?
Thank Irving_TexasAnneB
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Irving_TexasAnneB, Thank you for taking the time to provide us with feedback on your recent stay at Courtyard Marriott Santa Ana. We understand how frustrating it can be to go through the check in process during your stay and having to stop by the front desk to have your keys reactivated. Please accept our apologies for the inconvenience. Your comments...

Salt Lake City, Utah
Reviewed 16 September 2015

This hotel is in a good, central location with easy access to the freeway if you are wanting to go to the beach, Disneyland or down to San Diego. It was my sister and me traveling and they only had one bed with a sofa sleeper available so I slept on the sofa which was not comfortable. The bed was...

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Helpful?
Thank SandyTracy
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

SandyTracy, Thank you for your recent visit to the Courtyard Marriott Santa Ana. We would like to apologize as it sounds like your stay with us was not up to standards. Our priority at the Courtyard Santa Ana is to ensure our guests have a pleasant experience and comfortable stay. We hope that you will give us another try in...

Rome, Italy
Reviewed 16 September 2015

Being fans of the Marriot group of hotels we looked forward to our stay at the Courtyard at Santa Ana. Upon arrival we found the hotel to be beautifully appointed. The friendly staff made check-in quick and efficient. The rating of this hotel would have been excellent if not for the noisiness of the room at night. Why would such...

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Helpful?
Thank Audrey P
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Audrey P, Thank you for your recent stay at the Courtyard Marriott Santa Ana. We appreciate you taking the time to let us know about your experience. Your comments will be shared with the rest of our staff so we have a better idea of our guests' preferences for the future. The staff at the Courtyard Marriott Santa Ana takes...

Williamston, Michigan
Reviewed 13 September 2015

Spent our last night in California at this hotel since it was close to airport and we had an early flight out. Had been staying at high-end Marriott/Ritz Carlton hotels throughout our stay and was not expecting much here. Very surprised! Our room was excellent. . .well-appointed room with small balcony and very comfortable king-size bed. And no airport (or...

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Helpful?
Thank Melody W
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Melody W, Thank you for your recent stay with us at the Courtyard Marriott Santa Ana. We truly appreciate the 5 star rating! It is great to hear you were pleasantly surprised with your visit and that we were able to exceed your expectations. We hope to accommodate you again the next time you are in the area.

Minneapolis, Minnesota
Reviewed 1 September 2015

Nice hotel near SNA. Their parking situation prevented me from giving a five, but overall I'd recommend this hotel. Pros: -Great, helpful staff. I've stayed here twice and have nothing negative to say about my interactions with them -Rooms are clean and hotel is recently renovated -Spacious workout room, one of the nicer workout facilities I've seen in this class...

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Helpful?
Thank JohnS_2563
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

JohnS_2563, Thank you for your feedback on your recent stay with us. We appreciate your kind comments and we will make sure share them with the rest of our staff. At Courtyard Marriott Santa Ana, our priority is to ensure we meet, and even exceed guest expectations so we are thrilled to hear you were pleased with your visit. We...

Camarillo, California
Reviewed 27 August 2015

My husband is a minister & was performing a wedding in the area, so we decided to make a weekend of it. As we were checking in, the lobby was quite full. A girls soccer team was also attempting to check in. There was only one person at the desk. I waited a long time. There were several leaks in...

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Helpful?
Thank Barbara S
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Barbara S, Thank you for your recent stay at the Courtyard Marriott Santa Ana, and for sending us a review on your experience. We would like to apologize for the long wait at check in. We understand that can certainly be aggravating, as I am sure you preferred to quickly check in and enjoy your weekend. As you mentioned in...

Las Vegas, Nevada
Reviewed 25 August 2015

At first glance, this Courtyard is like any other. New updated lobby, bistro, etc. However, this particular Courtyard is terrible. Despite the pros that come with many of the Courtyards, I cannot recommend this hotel. The beds are terribly uncomfortable. I am a woman of average height and my feet came to the end of the "king size" bed. I...

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Helpful?
Thank Amber D
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Amber D, Thank you for taking the time to provide us with feedback on your recent stay at Courtyard Marriott Santa Ana. Your comments are valuable to us and will help us to improve. We understand how frustrating it is to lose sleep due to noise disturbances. Please accept our apologies as it sounds like your visit was not a...

Elk Grove, California
Reviewed 13 August 2015

This property is fairly new and modern. Unfortunately, the parking is $9 extra -- something that is not openly advertised. However, we have always enjoyed our stay at this property. Comfortable beds, nice shower and a quiet nite's sleep. Very good access to the 55 freeway. Only one hour away from Menifee. Nice and spacious public area.

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Helpful?
Thank Charlotte S
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Charlotte S, Thank you very much for the 5 Star rating and your continued patronage to the Courtyard Marriott Santa Ana. We would like to apologize for the lack of communication regarding the daily parking fee - this should have been mentioned to you at the time of booking your reservation, but it sounds like we have failed to do...

Chandler, Arizona
Reviewed 13 August 2015

This is our first stay at this hotel. Overall impression was beyond expected. Hotel looks clean and new; the reception area is especially nice and contemporary. Our room was decent and specious for 3 persons. The hotel is very close to I-5 freeway, which makes it central to lots of places. We would definitely come back in the future!

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Thank Hien H
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Hien H, Thank you for choosing the Courtyard Marriott Santa Ana for your trip to Orange County. We are glad to hear that our location was convenient and that we exceeded your expectations. We appreciate you taking the time to write us a review, and look forward to accommodating you again in the future.

San Diego, California
Reviewed 12 August 2015

The hotel was very clean, the staff was friendly, I would stay here again, there is a parking fee, and there is no real option for breakfast but there is a starbucks right next door. I would stay here again as the hotel was well decorated nice and clean.

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Helpful?
Thank tegan1227
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

tegan1227, Thank you for taking the time to send us feedback on your recent stay with us. We truly appreciate you commenting on the cleanliness and decor of the hotel. Most importantly, it is great to hear you will stay with us again. Hopefully you will be able to try our seasonal breakfast menu during your next trip! See you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Santa Ana Orange County

Address: 8 Macarthur Pl, Santa Ana, CA 92707-5924 (Formerly Courtyard by Marriott Santa Ana John Wayne Airport/Orange County)
Region: United States > California > Orange County > Santa Ana
Price Range: ₹ 7,246 - ₹ 16,371 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Santa Ana Orange County 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard Santa Ana Orange County CA
Hotel Style:
#5 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Santa Ana Orange County staff and other travellers.
2 questions
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Lake Elsinore, California

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Questions? Get answers from Courtyard Santa Ana Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on bottom floor, easy access”
 of 5 bubbles MumDadAnd3Kids, 25 Jan 2017 | Read review
“Double room is larger than King room”
 of 5 bubbles DGK65, 22 Dec 2016 | Read review
“We were on the first floor and it was quiet.”
 of 5 bubbles The2Vacationers, 31 Oct 2016 | Read review
“4th floor where my friends stayed was quieter”
 of 5 bubbles 103jesusc, 5 Jul 2016 | Read review
“Only have one data point, cannot compare.”
 of 5 bubbles raya619, 16 Mar 2016 | Read review
5 of 5