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Got there around 330 pm checked in. Guy at the front desk was nice. Checked out the room and the seemed nice. Took the bus down to the mall four a few hours. Came back around 9pm and turned on the muntjac and saw a...More
Thank Dustin B
Response from QualityInnSi, Front Office Manager at Quality Inn and Suites Near the BorderResponded 29 January 2018
Unfortunately, nobody report this matter of the roach. Choice Hotels called us and said a different complaint.
The hotel was very busy and very noisy, The breakfast was probably the worst that we have had on this extensive trip, what little food there was food constantly ran out, and was not re-stocked without asking. The electronic door locks would reset themselves so...More
Thank Camera H
Response from QualityInnSi, Front Office Manager at Quality Inn and Suites Near the BorderResponded 29 June 2017
Thank you for your feedback and your time. We are very sorry that you didn't enjoy your stay with us. I apologized for all the inconveniences and I will share your comments with all my staff to improve our services. The satisfaction of...More
The Quality Inn in San Ysidro near the border was a nice place to stay. It is very easy to get to downtown San Diego from this motel. The staff were all very friendly. I interacted with several different front desk staff during my 2...More
1 Thank 1EASYtoPLEASE1
Response from QualityInnSi, Front Office Manager at Quality Inn and Suites Near the BorderResponded 16 March 2017
Thank you very much for your review, my staff and I loved your feedback, we are very happy that you enjoyed your stay, the satisfaction for the guest is our priority. thank you again for choosing Quality Inn and Suites Near to the Border. We...More
When I checked in yesterday I asked for a quiet room. They gave me room 317 which they said was in the middle of the motel, and I would not be able to hear the freeway, or the road. Incorrect!
I went downstairs and asked...More
Response from QualityInnSi, Front Office Manager at Quality Inn and Suites Near the BorderResponded 10 November 2016
Thank you for you review, for us is very important your opinion, because The guest satisfaction is our priority. i will share your feedback with my staff and we will work hard to make improvements and offer an exceptional experience for our guest...More
Came here after a concert. The handle fell off the door. There is NO parking and saw a Roach run across the bathroom floor. I give them a pass for the Roach because that is "out of their control" parking across the street 3 miles...More
Thank Adam G
Response from QualityInnSi, Front Office Manager at Quality Inn and Suites Near the BorderResponded 21 September 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf our entire team , I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More