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San Ramon Marriott

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350 Reviews from our TripAdvisor Community

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There are newer reviews for San Ramon Marriott
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Showing 341: English reviews
Charlottesville, Virginia
Reviewed 19 November 2016

So my second stay here so this is in no way a bad hotel , but it sell itself ( and prices itself) as the Marriott but it is more a Courtyard.Why do i realize this now , well i came directly here after a 4 day stay in the Marriott San Francisco and the differences were very clear ....

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Helpful?
Thank bvlynch
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience with the San Ramon Marriott. I apologize that your recent stay was not fully satisfactory and appreciate your feedback. You’re a valued guest; everything we do is aimed at providing you with an excellent hotel experience. Do to our size of our property we do not have an individual coffee...

Greenville, South Carolina
Reviewed 17 November 2016

Nice location and a great evening staff when we checked in...the morning staff was not as easy to work with and grew a little impatient with my German colleagues. The setting is nice but due to the lack of many hotels they are pricey for the room. The bed was comfortable and the room nice and updated. The breakfast is...

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Helpful?
Thank krandy21784
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for your feed back. We will review with our team for improvement. Marriott prides itself on its spirit to serve. So we look forward to the next time to truly demonstrate our commitment to make your stay brilliant!

Minneapolis, Minnesota
Reviewed 14 November 2016

I attended a large conference and hotel staff took good care of all attendance. The bed was comfortable and the desk area had sufficient space and enough electrical outlets to charge electronic devices. The only goofy thing I found was the $9 charge to have Internet in the room. Free Internet is standard in 21st century hotels, especially, in the...

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Helpful?
1Thank mtholde
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience with me. I am happy to hear that your stay at the San Ramon Marriott went well and that you have enjoyed your visit. However, I can understand your frustration when it comes to paying for internet service. There is a charge to utilize this service in the guest rooms;...

La Mirada, California
Reviewed 14 November 2016

I ended up booking here instead of pleasanton because it was so much cheaper per night. Glad that I did. Staff was on point from the moment I walked in the door. My Key and room were ready for me as I used the Mobile Check-in. Marriott rewards gift was great along with the members lounge. I look forward to...

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Helpful?
Thank Nate O
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott. We hope you choose to stay with us again whenever your travel needs bring you back to San Ramon.

southern california
Reviewed 13 November 2016 via mobile

When you need a cup of coffee and the night manager makes one for you because the restaurant hasn't opened yet-that's customer service! Beautiful redwood trees, walking/running path, restaurants and shopping walking distance make this a wonderful setting. And the hotel itself has relaxing outdoor spaces. Clean rooms, friendly staff. Stay here!

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Helpful?
Thank luv2camp6
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travel needs bring you back to San Ramon.

Dallas, Texas
Reviewed 11 November 2016

I was here last weekend for the 49ers game. the hotel was really busy, but despite all that, we had a great time. the staff was very helpful, and the rooms were excellent. we stayed on the concierge floor, so we really enjoyed the breakfast up there. sitting on the patio was very relaxing. Adam at the front desk needs...

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Helpful?
Thank politebat
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Thank you for staying at the San Ramon Marriott! We continuously strive to provide excellent service to our guests and when we receive such positive feedback, we are truly inspired to be even better. I truly appreciate you sharing your experience with me and for the kind accolades regarding our hotel and staff. I have forwarded your comment to our...

Los Angeles, California
Reviewed 4 November 2016 via mobile

I am staying here 3 nights with my husband. First night i had 2 large dogs with me, they were well received and there was a nice area to walk them. There was an extra charge. The next day i took them to a Doggie resort. We have had 3 meals here, a great eggs benedict for breakfast, a takeout...

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Helpful?
Thank Michele R
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

It was great to hear that you had an enjoyable stay! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the San Ramon Marriott. We hope you choose to stay with us again whenever your travel needs...

Philadelphia, Pennsylvania
Reviewed 3 November 2016

We stayed here for two nights over the weekend for a convention. The room was very nice - plenty of room. We needed two double beds but they only had a King so they gave us a slightly larger corner room and a cot - worked out just fine. The staff was more than accommodating! We would definitely stay here...

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Helpful?
Thank travelgirlkw01
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience with the San Ramon Marriott and your nice comments. We are so glad you enjoyed your stay! You’re a valued guest; your feedback is very important to us as we strive to deliver a flawless guest experience. I’m sorry to hear we were unable to fill yourrequest for a room...

Los Angeles, California
Reviewed 30 October 2016 via mobile

as marriotts go this one is pretty standard. hotel, bar, restaurant, valet parking, self parking. place is clean and relatively busy but whoever did the layout and logistics is quite frankly an idiot. 1. the self parking has a sign that says no ins and outs. that actually is not the case if you are a guest but they should...

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Helpful?
Thank andergtr
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience with Trip Advisor about the San Ramon Marriott. I apologize that your stay was not fully satisfactory. I’m very sorry for any inconvenience you incur. We will review the parking verbiage again to make sure it is clear to all guests. Thank you for your comment about us being a...

Roseville, California
Reviewed 17 October 2016

I've stayed here several times over the years - dating all the way back to when the hotel was new (in the 90's). The staff has done an excellent job of maintaining this property so that despite it now closing in on 30 years, it looks and feels like a newer property. The last 2 stays were in king rooms...

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Helpful?
Thank TMC_916
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thanks so much for your nice comments about the hotel and the notes about where we can improve. We will review Elite status with the front desk team to make sure they are doing it every time. Look forward to hosting you again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bishop Grill
Bishop Grill
Cuisines: Bar, Pub, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about San Ramon Marriott

Address: 2600 Bishop Dr, San Ramon, CA 94583-2338
Region: United States > California > San Ramon
Price Range: ₹ 9,076 - ₹ 27,097 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Ramon Marriott 3.5*
Number of rooms: 368
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Also Known As:
San Ramon Marriott Hotel San Ramon
Marriott San Ramon
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Questions & Answers

Here's what travellers have asked, with answers from San Ramon Marriott staff and other travellers.
3 questions
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Questions? Get answers from San Ramon Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 3rd floor or a lower floor near the pool, it had a pleasant view”
TexasLSUFan, 3 Mar 2017 | Read review
“As for a "Chevron view" - over looking the company's 26 acre campus.”
TheMeadowsTravel, 15 Feb 2017 | Read review
“Rooms facing north, south, or east will be quieter. 680 freeway is adjacent and west facing rooms will hear more of it.”
TMC_916, 17 Oct 2016 | Read review
“Upper Floors with a Pool view”
OSUfanHouston, 27 Aug 2016 | Read review
“South facing rooms have balconies and overlook the pool”
alexandraf478, 26 Aug 2016 | Read review
5 of 5