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Residence Inn San Ramon

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Residence Inn San Ramon
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97 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn San Ramon
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Showing 91: English reviews
Phoenix, Arizona
Reviewed 2 January 2016

I stay frequently at Marriott hotels - this one is looking very tired - the chair in the room was worn through to the stuffing material - and the mattress on the sofa bed was so lumpy. Room was clean on arrival but the housekeeping service did not refill the coffee supplies on one day during our stay and when...

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Helpful?
1Thank JC1064
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for taking the time to share your experience at our hotel. We are looking forward to a refresh of our suites in March and April of this year, so we hope that you'll give us another try after this! We will share your comments with our staff so that we can continue to improve upon our...

Chicago, Illinois
Reviewed 28 December 2015

We stayed here for a wedding in December, and it was a perfect spot. The hotel room was perfect size for us, and the actual hotel was very nice. The breakfast spread was outstanding, good coffee (hey that matters!), grocery store right around the corner, and targer/whole foods nearby. The hotel staff was very friendly, and very helpful when asking...

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1Thank Irish_White_Sox_Gal
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thanks so much for taking the time to share your wonderful experience at the Residence Inn San Ramon!! We are thrilled that you enjoyed the wedding weekend and that we could play a part in the trip! We hope that you'll come back and stay with us again soon!!

San Diego, California
Reviewed 28 December 2015

We were visiting San Francisco but stayed here. It was about an hour drive away to the city. The bridge took about thirty minutes. We also went to the muir woods so staying at San Ramon was not too bad. We went to the city once over the weekend. Right outside of the hotel, there were lots of shopping stores...

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Thank jkim3
San Ramon, California
Reviewed 4 December 2015

I always stay at Residence Inn when I travel and this hotel is old and it shows. The furniture is old and tattered and needs to be replaced. The cabinet in the bathroom entry shows signed of wear and tear, nicks and snags. The mattress need to be replaced. The glass on the fireplace needs to be replace and the...

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Helpful?
Thank Jackson J
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for taking the time to share your experience at our hotel. I apologize that your stay fell short of your, and our, standards. I will be sure to share your comments with our staff so that we may focus on improving our cleanliness and maintenance standards in our guest rooms. Also, I'm happy to report that...

Ann Arbor, Michigan
Reviewed 21 November 2015

Check in easy, friendly host Room 1812, ground floor as no elevators and heavy suitcases King bed suite. Easy parking and walk in, full sized kitchen with eat at bar (2 chairs), desk, small sofa bed, king sized bed (hard), small dresser with swivel flat screen tv (view from bed or couch). Small open closet with shelves. Tub/shower combo with...

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Helpful?
Thank laenie
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for taking the time to share your experience at our hotel! I am sorry to hear about the issue you encountered with the odor in your room, but I will definitely share your comments with my team so that we can address any odor issue in the suite you were in. Thank you so much for...

Wakefield, RI
Reviewed 16 November 2015

Approximate 25 yr old property, convenient access from highway. Typical Residence Inn layout (pool, basketball court, tiny gym, etc). Separate two-story buildings, meaning if you’re on the 2nd floor you need to lug your bags upstairs. For breakfast/coffee, you’ll also have to walk to the main building. Rooms are clean and comfortable but definitely needs a refresh. Carpet is worn,...

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Helpful?
1Thank edtoby007
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for taking the time to share your experience at our hotel! I hope that you enjoyed your stay with us and wanted to let you know that we ARE getting a refresh soon!! We are looking forward to a rooms refresh starting in 1st quarter 2016 so if you are back in the area, please be...

Carmel, California, United States
Reviewed 8 November 2015

This was a perfect place for us to stay. Centrally located to all our activities. We could walk to Whole Foods and Nob Hill. Our room had a kitchen! A full breakfast was included. The hotel (though full) was quiet!!!! The room was the size of a large studio apartment. The desk and sofa seating area provided us room to...

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Thank Lynn M
Reviewed 26 October 2015 via mobile

I'm very picky when it comes to cleanliness and this hotel passed with flying colors. Not only was the room and lobby spotless, the entire property was well maintained and inviting. Our suite was across the pool. We never heard our neighbors once. The kitchen was stocked with necessary utensils and dishes. As I have 2 small children I appreciate...

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Thank GarciaFamilyMayor
Pittsburgh, Pennsylvania
Reviewed 21 October 2015 via mobile

This place is perfect for a family! Separate bedrooms, two bathrooms, kitchen, and separate living area. It could use some updates and the parking spots are ridiculously tiny but it's definitely worth the price to stay here instead of San Fran.

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Thank Brian W
Reviewed 15 October 2015

Good -The kitchen was nice, clean, stocked. The staff was very nice and helpful. The breakfast was good, and there was plenty to choose from. The free WiFi was great, no lag. The area around the hotel was nice, quiet, and beautiful. Lots of local restaurants and shopping near the hotel. Bad - The hotel had some maintenance issues. The...

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Helpful?
Thank Timmy T
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Timmy, I'm disappointed to hear that you encountered several cleanliness and maintenance issues with your suite upon your arrival. I apologize for this and I will share your comments with our staff so that this can be addressed immediately. This is definitely not up to the Marriott standard that we put out to our staff. Thank you so much for...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn San Ramon

Address: 1071 Market Place, San Ramon, CA 94583
Region: United States > California > San Ramon
Price Range: ₹ 10,787 - ₹ 30,564 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Ramon 3*
Number of rooms: 106
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Also Known As:
San Ramon Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn San Ramon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room away from the road facing out back.”
bvlynch, 26 Jan 2017 | Read review
“Go to the Hyatt across the street, spend money instead of your points (that is what I did finally) you will be happier.”
Sunnybaj, 18 Dec 2016 | Read review
“Request a room away from pets”
2C2_travel, 25 Aug 2016 | Read review
“Room 1611 was at the far end of the hotel downstairs. It was relatively quiet.”
CountTemecula, 3 Aug 2016 | Read review
“Although I requested a quiet room, I was given a room with the 2nd floor stairs actually attached to one of the walls of my room.”
Skeeter32, 26 Jun 2016 | Read review
5 of 5