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Residence Inn San Ramon

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Residence Inn San Ramon
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95 Reviews from our TripAdvisor Community

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Showing 89: English reviews
San Diego, California
Reviewed 2 weeks ago via mobile

Had never stayed there before but as. Was Christmas week and family home near by had a water leak went there instead fur several days Had great room with good size kitchen and all utensils pans needed and room very clean heater worked well ( was 31 degrees at night so definitely needed ) Do have to ask housekeeping for...

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Helpful?
Thank Evy S
Sonoma, California
Reviewed 4 weeks ago

This has to be the worst Marriott property and worst service hotel. Stayed here for a week plus as our home was being worked on. At check in, with half the hotel empty, instead of getting an upgrade to a bigger room, we got downgraded to a smaller room. Then the front desk couldn't link our five day reservations together....

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Helpful?
Thank Sunnybaj
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

I am disappointed to hear of your poor experience here on your recent stay. Please feel free to contact me directly to discuss personally. Sincerest regards, Jeff 925-277-9292

Reviewed 5 weeks ago

I am at a corporate trip in Residence Inn Marriot at San Ramon. There are several spurious transactions in my corporate card holding over 500-1000$ almost every day. The front desk has no clue on what these are for and they asked to talk to general manager Jeff - he is not at the hotel and they don't share his...

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Helpful?
Thank Balaji P
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Balaji, Thank you for bringing this issue to my attention. After speaking with you, I'm glad that we could get to the bottom of this situation and hope that your faith is restored in the Residence Inn. Please let me know if there's anything I can do to assist you further. Sincerest Regards, Jeff

Moreno valley
Reviewed 27 November 2016 via mobile

Resident inn is amazing, outdoor pool - heated pool and jacuzzi. Laundry area for guests to do your laundry, close to everything! On the same street from a gas station, what a great place to visit. We love enjoying our quarter century perk. 😍

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Helpful?
Thank Jaynalani
Raleigh, North Carolina
Reviewed 6 September 2016

I had a simple studio for 13 nights. Check in was fast and was given a 2nd story room. Overall room was clean but carpets were not cleaned before my arrival. I left a note to the housekeeper to please vacuum the next day. Had to get maintenance involved with the shower. I do not understand after all these years...

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Helpful?
Thank TravelForLife2000
Reviewed 4 September 2016

So this hotel is recently refurbished and was pristine and very clean. Beds were perhaps the most comfortable of our trip. Hotel did however feel a little dated in design and representation, also breakfast on one of the days was a total nightmare as a whole soccer tournament had all gone to eat at the same time. A couple of...

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Thank Lee B
Boston, Massachusetts
Reviewed 26 August 2016

Standard quality RI consisting of multiple 2-story buildings (no elevators) and well appointed spacious 2-bedroom, 2-bath suites. Good breakfast. Laundry facilities. However limited parking. Major complaint is we were given a room adjacent to a room with barking dogs. Where are the owners? Hotel should enforce that pets cannot be left unattended. We switched rooms and our next room was...

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Helpful?
Thank 2C2_travel
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for sharing your recent experience at our hotel. I'm sorry to hear that you had neighbors with barking dogs. I can understand the disturbance this can cause during your stay. And to move to another room adjacent to another dog must have been frustrating. In regards to your room, rest assured that upon checkout of suites...

Lansing, MI
Reviewed 22 August 2016 via mobile

Our son got married in San Ramon in June; we live in Michigan and most of our family lives out of State as well. Residence Inn offers 2 bedroom suites which allowed us to share a room, thus the cost as well. Each suite offered 2 master bedrooms, although one is slightly larger than the second, a full kitchen and...

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Helpful?
Thank JRHLansing_MI
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you for taking the time to share your experience at the RI San Ramon! I'm so pleased to hear that we were able to be a part of your family's wonderful wedding weekend!! Congratulations to you, your son and your new daughter!!! We look forward to serving you again in the future on family visits!!!

Reviewed 4 August 2016

Weird week of travel...this was the first of 3 aged hotels that were ready for remodels. On the positive, the rooms were spacious, bed was comfortable and included a kitchen. The kitchen had a full size refrigerator, coffee maker that made coffee by the pot not cup, and a small range. The counter from the kitchen was a better and...

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Helpful?
Thank CountTemecula
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thank you so much for taking the time to share your recent experience here. We appreciate both the positive AND constructive feedback to help our team improve our hotel for future guests like you!! We will share your comments with our team!! Thank you for staying with us.

San Juan
Reviewed 22 July 2016 via mobile

Most of the rooms are recently renovated and it's perfectly located. However while most of the Staff is very friendly some of the lack baby courtesy expected in any hotel, more so in a Marriott property (Wilson). The GM goes out of its way to make it up to guest which was greatly appreciated. In general terms and taking into...

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Helpful?
Thank Alcides83
Jeff S, General Manager at Residence Inn San Ramon, responded to this review

Thanks so much for your candor and taking the time to give your impression of our hotel. We appreciate you making this your home away from home for 90 days and allowing us to share your thoughts with our staff so that we can improve on our staff service and courtesy for our future guests. We look forward to serving...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn San Ramon

Address: 1071 Market Pl, San Ramon, CA 94583-4773
Region: United States > California > San Ramon
Price Range: ₹ 11,605 - ₹ 27,715 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Ramon 3*
Number of rooms: 106
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Also Known As:
San Ramon Residence Inn
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Hyatt across the street, spend money instead of your points (that is what I did finally) you will be happier.”
 of 5 bubbles Sunnybaj, 18 Dec 2016 | Read review
“Request a room away from pets”
 of 5 bubbles 2C2_travel, 25 Aug 2016 | Read review
“Room 1611 was at the far end of the hotel downstairs. It was relatively quiet.”
 of 5 bubbles CountTemecula, 3 Aug 2016 | Read review
“Although I requested a quiet room, I was given a room with the 2nd floor stairs actually attached to one of the walls of my room.”
 of 5 bubbles Skeeter32, 26 Jun 2016 | Read review
“Get second floors”
  • small Kitchen
 of 5 bubbles moodym525, 5 Feb 2016 | Read review
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