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    Extended Stay America - San Ramon - Bishop Ranch - East

    2100 Camino Ramon, San Ramon, CA 94583-1362
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    1/10/2017 2/10/2017
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    US$ 180
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    Traveller (6)
    Room & Suite (9)
    Dining (3)
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    Overview
    • Excellent22%
    • Very good13%
    • Average13%
    • Poor13%
    • Terrible39%
    7 Aug 2017
    “not clean not working not worth it”
    26 Jul 2017
    “Convenient location”
    Free Wifi
    Free Parking
    Breakfast included
    Outdoor pool
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Ramon - Bishop Ranch - East
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    Residence Inn San Ramon
    102 reviews
    #3 of 8 hotels in San Ramon
     
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    239 reviews
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    Pleasanton Marriott
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    HYATT house San Ramon
    445 reviews
    #1 of 8 hotels in San Ramon
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (104)
    Traveller rating
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    1 - 5 of 102 reviews

    Reviewed 1 week ago

    Ended up in this fake "Hotel" due to Priceline Express. You really shouldn't believe that it's a Hotel because it has NO amenities! There is no maid service unless you want to spend an extra $10 per night. The "free" WIFI is choked down to...More

    Thank JK1234
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 1 week ago

    We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to ensure...More

    Reviewed 4 weeks ago

    I have stayed at Extended Stay locations in the past and did realize this was a lower tier hotel that what I am accustom. There were significant problems which would not allow a return stay. Mold, the faint smell of mold was through out the...More

    Thank Travelguy9945
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 4 weeks ago

    Thank you for being loyal towards our brand and sharing your review. We apologize for all the difficulties you experienced here and regret the inconvenience it caused. I have shared your feedback with my entire team and will use it as a training tool to...More

    Reviewed 7 August 2017

    dirty and broken poor attitude wouldnt recommend staying here. no breakfast broken toilet, dirty kitchen and staff attitude not great. overbilled as well... so stay somewhere else save the hassle not a good valueMore

    Review collected in partnership with Extended Stay
    Thank Erik G
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 9 August 2017

    Erick, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. I have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future....More

    Reviewed 4 August 2017

    Was good night stay for what I paid for. Staff was really welcoming helped with any issues that arose. The first room had a broken air conditioning system so the front desk was able to move us rooms no issue. Quiet safe area. Clean rooms...More

    Review collected in partnership with Extended Stay
    Thank deannah53
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 5 August 2017

    Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - San Ramon - Bishop Ranch - East. It is good to read that you liked our welcoming associates and the great value we offer for...More

    Reviewed 26 July 2017

    Convenient location. The service and quality of the hotel are fair for the price you paid. The room wasn't available at the time of the arrival and that was around 6 pm. Pillow cases were missing. We booked non-smoking room and got smoking room.More

    Review collected in partnership with Extended Stay
    Thank svetlanam374
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 27 July 2017

    Thank you for being our guest. We are glad your overall experience was enjoyable, but we are sorry for not being able to provide you with a room of your choice. We assure you this is not normal for us, and we have worked with...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    • Things to do
    • Outdoor pool
    Details
    • Price range
    • US$ 107 - US$ 188 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 128
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Hotels.com, Booking.com, Travelocity, Expedia, Orbitz, Priceline, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - San Ramon - Bishop Ranch - East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Tri-Valley >
    • San Ramon
    • Also Known As
    • Extended Stayamerica San Ramon ,
    • San Ramon Extended Stay ,
    • Extended Stay San Ramon
    Add Photo Photos
    Traveller (6)
    Room & Suite (9)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (7)
    Bathroom (1)
    Nearby
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Avoid, this and Priceline at all costs!"
    Read review
    "First floor is the best"
    Read review
    "Do NOT stay there."
    Read review
    "Look for rooms on upper floors"
    Read review
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