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Extended Stay America - San Ramon - Bishop Ranch - East

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Extended Stay America - San Ramon - Bishop Ranch - East
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82 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Start your review of Extended Stay America - San Ramon - Bishop Ranch - East
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Reviewed 3 weeks ago via mobile

For a long stay working away from home and on a budget, just about ok. No creature comforts or catering though. Room had worn and dirty carpet and the bathroom could best be described as tired. Kitchen area was ok but not sure I'd want to do anything other than breakfast cereal. Large, and very noisy fridge. Hot water in...

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Helpful?
Thank NickB67
Reviewed 27 January 2017

Written January 27, 2017 at 1:00 PM. My wife and I sought quiet reasonably-priced temporary lodging waiting for close of escrow on our new house. It WAS our intention to spend at least 30 days at the ESA #8743 in San Ramon, CA. This place was an expensive disaster and we will be leaving as soon as our pre-paid hotels.com...

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1Thank Doug C
Long Beach, California
Reviewed 14 January 2017

We prepaid for 4 nights. We were told upon checkin that the complimentary breakfast would not be available due to the fact that they do not have a license to serve food. The room had NO amenities. We requested a coffee pot and were told that it is on request only. They delivered a coffee pot with ONE packet of...

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1Thank carlsonra
Manager_11525, Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincerest apologies for the condition of your stay. Your experience should have been better. In response, we will work with our staff on making sure guest are well accommodated and receive excellent customer service. We hope that you will give...

Reviewed 19 November 2016

Positives: 1. I did not pay for this hotel, a company I was interviewing for did Negatives: 1. The room and entire hotel smell bad 2. Nothing is clean. Hair and stick stuff all over the bathroom counters 3. No shampoo or conditioner, when I asked they said they didn't have any 4. They don't clean your room daily 5....

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1Thank Sarah P
Manager_11525, Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that you did not enjoy your stay with us. I have shared your feedback with the staff and we will strive to improve the overall customer service experience at our hotel. Please feel free to contact me directly, at sra@extendedstay.com, with any additional comments...

Reviewed 14 November 2016 via mobile

I arrived today at the hotel and I have never seen anything like the front desk Nae. She was very rude very unhelpful. Very snappy, I will make sure none of my Co workers stay here in the future . I will talk to my company to see how I can check out of this hotel. As if Nae wasn't...

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2Thank arem1963
Manager_11525, Manager at Extended Stay America - San Ramon - Bishop Ranch - East, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that our staff or accommodations did not meet your expectations. Please accept my apology. As this hotel’s manager, I can assure you that I have spoken to staff about providing quality care to ensure your experience is not repeated. Our team is committed...

Reviewed 26 October 2016 via mobile

The cleaning service is weekly. Do i need to say more? The management really need to improve the service...no breakfast and the room was not clean enough. Think twice before stay in this hotel. There are better options around.

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1Thank Felipe S
San Ramon
Reviewed 7 October 2016 via mobile

Overpriced 300+ with a discount,dirty urine covered toilet, sticky bathroom room floors, burn marks throughout on counters,smelly ... had no choice only room left was a smoking but as soon as you stepped onto the 4th floor it smelt like old stale smoke. That smell followed into the room. Left in the morning for work at 7:45 and by the...

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1Thank Tiffany F
Dallas, Texas
Reviewed 16 August 2016

Plenty of drawbacks. First is UNFRIENDLY helpdesk. They think they are doing you a favour. Ladies like Nae and the other lady have been very rude. The Breakfast they serve is not worth mentioning it as BREAKFAST. it is just coffee, that is mostly not available. I was diabetic and I asked for a pack of sugar in the evening...

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1Thank aravindbabuar
Huntington Beach, California
Reviewed 11 August 2016

I have traveled quite a bit, both for business and leisure. Since this trip is for business with other members of our team, I chose to suck it up and stay here since it was coordinated by the admin assistant at our office. It is filthy. Since all of the hard surfaces (table, desk, counters and floor) were sticky and...

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1Thank CyndiM6
Huntington Beach, CA
Reviewed 29 July 2016

I made a reservation though their 800 number and was able to get a room for a decent rate for the area. When I arrived at the hotel, I was told that there was not a room for me even though I had a confirmation from Extended Stay America. I was then told that I would have to wait while...

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1Thank roamingjakalope

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - San Ramon - Bishop Ranch - East

Address: 2100 Camino Ramon, San Ramon, CA 94583
Region: United States > California > San Ramon
Price Range: ₹ 6,344 - ₹ 10,856 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Ramon - Bishop Ranch - East 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Extended Stayamerica San Ramon
San Ramon Extended Stay
Extended Stay San Ramon
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - San Ramon - Bishop Ranch - East staff and other travellers.
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Questions? Get answers from Extended Stay America - San Ramon - Bishop Ranch - East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do NOT stay there.”
 of 5 bubbles carlsonra, 14 Jan 2017 | Read review
“Look for rooms on upper floors”
 of 5 bubbles aravindbabuar, 15 Aug 2016 | Read review
“Do not take a smoking room if you don't smoke.The whole third floor smells bad.”
 of 5 bubbles roamingjakalope, 29 Jul 2016 | Read review
“If you need a cheap place to stay and smoke and bring your pets...this is the place for you.”
 of 5 bubbles michaelmM1741LA, 26 May 2016 | Read review
“First floor and Second floor are best rooms”
 of 5 bubbles chaithanyap2016, 30 Mar 2016 | Read review
5 of 5