I enjoyed my stay at the hotel. The staff were friendly and the room was fine. The exercise room was a bit out of the way, but I did appreciate the breakfast, good beer on tap and nightly Ghirardelli chocolates on my pillow.
Nasty, disgusting place. Cheap cologne wafted from the unwashed pillowcases. Sweat permeated the room. Gashes in the wallpaper suggested that something horrific had happened in my room. Furniture was scratched and in general disrepair. Furthermore, after being promised a quiet…
Great service by friendly staff - firstly they added in complimentary breakfast without us really asking. We did have a hiccip with the room but the staff addressed our issue willingly and even provided us some compensation - we didn't request this but it was gratefully…
All of the staff shines. . .when we checked in Carl and Ken were super friendly and gave me a comp upgrade and recognized my Platinum status! Very friendly! We come to this area a great deal as family lives in town and have stayed here numerous times. Pros: Service was great! …
I stayed here with my husband and 1.5 yo son. The hotel itself is very well designed and convenient to freeway access. The room was very clean, as was the rest of the hotel. The pool was excellent and the food available onsite was great quality and reasonably priced.
"request an inside room away from the freeway although the outside rooms do have good sound insulation."
"Interior rooms facing away from the freeway are quieter and have great views of the hills"
"Either side of the hotel is best - the back is near the freeway."
"Request away from freeway & higher level (There is a SPG level - but no club room)"
"Go someplace else. I doubt there's a "good room" here, and there's certainly no good treatment here."