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Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center

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Embassy Suites by Hilton Hotel San Rafael - Marin County \/ Conference Center
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1,081 Reviews from our TripAdvisor Community

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Showing 1,052: English reviews
Start your review of Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center
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Hesperia, United States
Reviewed yesterday NEW

This is heaven on earth. So nice to stay at a hotel that is so attentive to detail and above average EVERYTHING. The room is high end and the shower is amazing! In fact, I took a 45-minute shower after two nights at a crappy hotel where the water didn't get hot. Excellent all around!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joanne S
Ashland, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017

I've always liked the Embassy Suite formula, and the San Rafael unit doesn't disappoint. You get close to double the space of most midpriced hotels, with separate really comfortable areas for sleeping and sitting. I was there on a crowded weekend, but the evening free-drink "reception" was efficient. The only minor problem was that the semi-cooked-to-order breakfast was a bit...

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Helpful?
Thank GeezerEd
About Hotel's Favourite Review
IzzyNavarrete, Sales and Catering Coordinator at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this review

Dear GeezerEd, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future! Sincerely, Izzy Sales and Catering Coordinator

Davis, United States
Reviewed 2 days ago NEW

We had a great stay at this hotel. I will definitely be going back with the family. The breakfast is fantastic and it is a beautiful hotel. Loved it. The evening happy hour was very pleasant. My boys loved the glass elevators.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rodney B
Reviewed 5 days ago NEW

Comfortable, clean though somewhat dated. The cook to order breakfast was ordinary but delicious. Stayed 3 nights, some variation would have been welcomed. Location was a bit out of the way, however, the drive into the city was very doable. Will stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank X4666GMjimc
Fort Collins, Colorado
Reviewed 6 days ago NEW

Not what you'd expect from Embassy Suites. Dirty, dated rooms, front desk staff dismissive. We would've changed hotels but had been traveling with 3 kids and didn't have the energy to change hotels. Not a great experience overall.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank O9373MPjuliac
MJMahoney, Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for sharing your experience as it relates to your recent stay here at the Embassy Suites San Rafael - Marin County. I am very sorry to hear of the disappointing condition of the guest rooms and staff interaction during your stay. We have ensured that your comments have been addressed so as to keep improving the experience for...

Sandy Springs, United States
Reviewed 6 days ago NEW

Staff are great, some good value, but this hotel is dated. I have occasionally found a stairwell door to the outside propped open (probably by a smoker). This should be monitored for security issues, of which this hotel has experienced in the past. Food is great, breakfast buffet and dinner offerings are highly recommended.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Paul P
MJMahoney, Manager at Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center, responded to this review

Thank you for sharing your experience as it relates to you recent stay here in Marin County. While we are thrilled to hear of the service provided by our staff - I am very sorry to hear of the disappointing condition of the guest rooms during your stay. We will ensure that your comments are addressed so as to keep...

Los Angeles
Reviewed 1 week ago via mobile

We stayed for the 2nd time here for a 4 night trip to visit our daughter who lives nearby. The hotel is conveniently located as long as you have a car. It is also older and showing signs of age, but I have always liked the layout of this brand of hotel. The breakfast is included and quite awesome as...

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Helpful?
Thank kaimanu
east setauket
Reviewed 1 week ago

Our weeklong stay at Embassy Suites by Hilton was pleasant.The hotel is conveniently located in a quiet, scenic area with easy access to the freeway and a nice shopping center a 5 minute drive away. Our room was comfortable and spacious. We enjoyed having two televisions: one in the bedroom and one in the area with the couch and large...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank isabel c
Windsor, California
Reviewed 1 week ago

Free breakfast, free snacks in vending machines in premium suites, free cocktails/snacks for 2 full hours (unlimited) each evening- what more can you ask for? I would live here if I could!!!! No joke.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank MLF24
San Juan, Puerto Rico
Reviewed 2 weeks ago via mobile

So, I've been a Hilton Honors member for many years! Take my review as fair and accurate... The property is okay... It needs a remodel. Everything is clean and the staff is nice. Parking is free.. breakfast is your typical embassy suites layout. The property is between Napa Valley and San Francisco. I was able to get a good price....

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Helpful?
Thank jose l

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Near Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center

Address: 101 McInnis Pkwy, San Rafael, CA 94903-2773
Region: United States > California > Marin County > San Rafael
Price Range: ₹ 11,323 - ₹ 19,898 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center 3.5*
Number of rooms: 235
Reservation Options:
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Also Known As:
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center staff and other travellers.
4 questions
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Kings Beach, California
over a year ago
Chandler, Arizona

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Questions? Get answers from Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place for a party”
 of 5 bubbles ilava, 19 Feb 2017 | Read review
“Actually, all rooms are pretty much the same....Including the view”
 of 5 bubbles FredSimson, 15 Feb 2017 | Read review
“You can find a better room across the freeway at the Sheraton.”
 of 5 bubbles Cletus-Atwood, 11 Feb 2017 | Read review
“All the suites are facing inward so all have that view of the beautiful atrium.”
 of 5 bubbles SheriffGunn, 7 Dec 2016 | Read review
“Since this hotel has a central atrium that is open to the breakfast and happy hour area, you may wish to request a room away from this.”
 of 5 bubbles RondaD_13, 28 Oct 2016 | Read review
5 of 5