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Residence Inn San Francisco Airport/San Mateo

213 reviews
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Traveller (26)
Room & Suite (25)
Dining (3)
Overview
  • Excellent33%
  • Very good47%
  • Average13%
  • Poor3%
  • Terrible4%
Travellers talk about
“full kitchen”(16 reviews)
“foster city”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (213)Write a Review
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51 - 55 of 199 reviews
Reviewed 30 December 2015

We stayed here for 4 nights in December. We have been here before but I was less impressed this time. We requested a quiet room but were placed next to the highway. Tip for being in a quiet area - Request a low number building....More

Thank NebraskaFan71
Response from Arturo S, General Manager at Residence Inn San Francisco Airport/San MateoResponded 31 December 2015

I apologize for the issues you experienced during your stay. Though I understand it can be inconvenient, perhaps transferring to a quieter room would have been an option. Should you give us a chance again next year, please feel free to reach out prior to...More

Reviewed 6 December 2015

This is a great place for long term stay, especially if you need to stay somewhere on the peninsula. A well stocked kitchen with fridge and microwave makes it easy to take out food from restaurants and eat it in your room after heating, and...More

Thank tripfan2010
Response from Arturo S, General Manager at Residence Inn San Francisco Airport/San MateoResponded 17 December 2015

Thank you for taking the time to submit this very nice review. We're glad to hear you enjoyed your stay and the amenities. Guests definitely enjoy having a full sized refrigerator in the room and I'm glad you did as well. Thanks for staying with...More

Reviewed 5 November 2015

This was a very nice place to stay and feel at home and most importantly very safe environment. Housekeeping and Maintenance are done regularly and the overall staff and customer service is great. It is always a pleasure to meet our own people behind the...More

Thank Kunal S
Response from Arturo S, General Manager at Residence Inn San Francisco Airport/San MateoResponded 9 November 2015

Kunal, thank you for the excellent review. What a great title to see in our review page! Thank you for the compliments to the hotel and staff - and thanks for the specific compliments to Neha and Christine. I look forward to passing your kind...More

Reviewed 5 November 2015

The hotel is located about 20 mins from SFO and closer to San Mateo and Foster city. The overall property is well maintained and the rooms are clean. This is not a typical multistoreyed hotel, but more like houses in a community, which gives a...More

Thank Abhi988
Response from Arturo S, General Manager at Residence Inn San Francisco Airport/San MateoResponded 9 November 2015

Abhi - thank you for the very nice review. I like how you described the layout as a community and saying the fact it had a "homely feel" is the ultimate compliment for Residence Inn hotels like ours. I'm glad you enjoyed your stay and...More

Reviewed 30 October 2015

The hotels in San Francisco have high prices mainly in Fisherman´s Wharf. I choosed this option to stay close to San Francisco airport and I rented a car to go to San Francisco and did a lot of sightseeings. The price is lower than other...More

Thank pfaznar
Response from Arturo S, General Manager at Residence Inn San Francisco Airport/San MateoResponded 3 November 2015

Thank you for taking the time to submit a review and thank you for the positive feedback. We look forward to seeing you next time you find yourself in the area.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 157 - US$ 481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in San Mateo
#5 Family Hotel in San Mateo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 157 - US$ 481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in San Mateo
#5 Family Hotel in San Mateo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (25)
Dining (3)
Questions & Answers
Ask a question
Vanessa B
26 June 2017|
Answer
Response from Idlemom | Reviewed this property |
Depending on traffic, it's about an hour to an hour and a half drive time. I would recommend renting a car. Bart is located in Millbrae, and CalTrain is located at Hillsdale Mall, San Mateo. Neither are close to... More
1
Vote
DirceuMachado
13 November 2016|
Answer
Response from ResidenceInnSanMateo | Property representative |
My apologies for the very late response. We do receive packages for our guests free of charge. They will be held at the front desk until you wish to pick them up.
0
Votes
bonnieg46
20 September 2014|
Answer
Response from Arturo S | Property representative |
Sure, that seems reasonable. Just let the front desk know the night before your departure and we'll sort out the details. We just ask that you be flexible with where you park your vehicle while you're away. Perhaps we'll see... More
0
Votes
Room Tips
"DO NOT STAY IN A ROOM NEAR THE POOL, and don't count on being able to access the pool on weekends :("
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"Near the office, so the breakfast area, laundry and pool are also close"
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"If you want to be near amenities, choose bldg. 7;but, it can get noisy ( it's by the pool!)....bldg. 8..."
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"Instruct the manager to keep the courtyard quiet after 10pm as in most of the civilized world."
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