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San Mateo SFO Airport Hotel

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San Mateo SFO Airport Hotel
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113 Reviews from our TripAdvisor Community

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There are newer reviews for San Mateo SFO Airport Hotel
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Showing 100: English reviews
Tigard, Oregon
Reviewed 28 March 2016 via mobile

I'm here on a airline layover, I'd never pay to stay here. Loop door lock somehow slid shut after I exited room, scary part was I was able to slide it back open. Water tastes terrible but that may not be the hotels fault, it could be California water. Room keys and shuttle van say Holiday Inn for some reason....

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Helpful?
1Thank Chris L
Denver, Colorado
Reviewed 26 March 2016

Our flight to Denver was cancelled and we were steered by United airlines and airportglobal.com to "discount" rates at this hotel. The "discount" rate was $135 and we only found out later that the same room could be had for $90 by booking directly from their website. On top of that, the women at the desk was rude and unhelpful,...

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1Thank samS8774BC
Redlands, California
Reviewed 7 March 2016 via mobile

Nice hotel close to SFO. According to the staff, the Holiday Inn next door is under the same ownership so parking was ok on either property. I was there with a 45" bus and i was told to park anywhere i saw fit, on either property. If cars are parked close to the corners of the property it will be...

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Helpful?
Thank MrRedlands
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Dear valued guest, I would like to thank you for your recent review on our hotel. I see that you had some ups and downs during your stay, therefore not making it the most enjoyable. I would like to sincerely apologize for any issues that you might have experienced while with us. As stated in your review, unfortunately we aren't...

Reviewed 27 December 2015 via mobile

I wasn't what to expect for a 2.5 hotel but in San Francisco you can't beat free hotel parking, free breakfast and free wifi!!! The hotel is a bit older but the rooms are very cozy and the restrooms are very nice. I was very pleased with our stay here.

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Helpful?
Thank Daniela M
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Thank you so much for you recent review on our hotel! We are so pleased to hear that you enjoyed your stay with us and that we exceeded your expectations. On behalf of our entire staff we look forward to having you stay with us in the near future! Best Regards, Christine Front Office Supervisor

Atascadero, California
Reviewed 25 December 2015

Well sorry to say I'm going to give this place a nice solid 3 star. And no more. It's clean enough, nice enough, it's so aging, but the maintenance seems to be in place, the entrance and exit are a little tight. It's easy enough to find. The blankets are a little lacking for me, the breakfast from 6 to...

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Thank CharleySays
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Thank you for your review on our hotel. I'm sorry to hear that we didn't live up to your expectations. I hope you are willing to give our hotel another try in the future so that we may have the opportunity to not only live up to your expectations, but exceed them. If there is anything we can do to...

Cebu Island, Philippines
Reviewed 24 December 2015

Hotel need to be updated but was clean, and breakfast was good. WiFi was good and free shuttle service to the airport. Staff was very helpful as well. I got a good deal for the money, otherwise I would have passed on this hotel. It reminds me of a old military hotel and I had a suite room. Most things...

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Helpful?
Thank Blu_Haliday
Kara N, Front Office Manager at San Mateo SFO Airport Hotel, responded to this review

Thank you so much for your review on our hotel. I am pleased to hear that your stay overall was a good one. We hope to see you again in the future and if there is anything we can do to assist you with future stays, please let us know. Best regards, Christine Front Office Supervisor

North Carolina
Reviewed 15 December 2015

I've never travelled with my mother since she started using a walker. I booked at the last minute and explained our needs. The price -- for SFO -- was awesome. $139. I've paid nearly that for a cheap and nasty motel down the peninsula so I was excited that we could get a Marriott for that price The room was...

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Thank travelviapurple
San Jose, Costa Rica
Reviewed 22 November 2015

The staff could not have been more accomodating. I flew in on a redeye from Costa Rica for a funeral and they allowed me to get into my room in the morning so that I would have time to get ready for the funeral that afternoon. Conveniently located to the airport and shopping. Great breakfast.

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Thank Heather D
Reviewed 20 November 2015 via mobile

I had to make a last minute reservation due to an airline error,so I called TripAdvisor to help me find a room. I didn't realize I needed to call the hotel to have the shuttle pick me up at the airport, so by the time I called the hotel I was tired and wanted to get to my room. Mickey...

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1Thank MYOSUBUCKEYES
Miami
Reviewed 14 November 2015

United Airlines puts customers from its delayed flights in this property. Airport Courtesy Van The hotel name does not appear on any courtesy van circulating SFO Airport so you'll need to have telepathic skills to know to take the green and white "Holiday Inn Suites San Mateo" shuttle (that hotel is next door - and in an entirely different category.)...

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1Thank PegasusMiami
CananJ, Director of Sales at San Mateo SFO Airport Hotel, responded to this review

Hello Thank you very much to taking the time to share your feedback with us. We welcome distressed passangers on daily basis and rely on airlines to provide all passengers our information for our shuttle service. I am terribly sorry that you didnt receive our contact information to orginize your shuttle pick up. We share our shuttle with our sister...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centraly located San Mateo SFO Airport Hotel provides excellent value added amenities to all travellers. We provide courtesy airport shuttle to all our guests from SFO Airport (On Call, please contact us once you collect your luggage)as well as complimentary parking, wifi and hot breakfast. ... more   less 

Additional Information about San Mateo SFO Airport Hotel

Address: 350 N Bayshore Blvd, San Mateo, CA 94401-1235 (Formerly Comfort Inn Airport South)
Region: United States > California > San Mateo
Price Range: ₹ 6,057 - ₹ 11,471 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — San Mateo SFO Airport Hotel 2.5*
Number of rooms: 110
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Also Known As:
Comfort Inn Airport South Hotel San Mateo
Comfort Inn San Mateo
San Mateo Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from San Mateo SFO Airport Hotel staff and other travellers.
3 questions
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Burlington, Vermont
over a year ago
Santa Cruz, CA
over a year ago

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Questions? Get answers from San Mateo SFO Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is very close to the freeway but have double windows so i didn't detect any traffic noise.”
Oldzion, 5 Jun 2016 | Read review
“Make the facility is ready to use since they are under renovation.”
ming962206, 3 Jun 2016 | Read review
“Try to get room on top floor if possible.”
Midnight_ECL, 30 May 2016 | Read review
“Call/reserve airport transfer, they have alot of peolpe going and coming from the airport”
  • suite room
Blu_Haliday, 23 Dec 2015 | Read review
“It is a secured building at night so I think any room would be fine!”
D7368NImarym, 11 May 2015 | Read review
5 of 5